“I wanted to recognize Adam for his amazing customer service. I had previously visited this store and after horrible service (I was given literally 3 waffle fries and then the woman argued with me about weighing them etc) I decided I wouldn't come back. It's been a few months to a year and my family wanted Carl's JR for dinner and this one was the closest that is 24 hours/ open late (I get off work around midnight). So I stopped and was pleasantly surprised with Adam and his customer service. Actually, he IS the reason I have come back multiple times now. My order is always correct, it's always fresh, and he is always professional and kind. I appreciate Adam and I'm grateful for the positive change. Thank you Adam!“
“I wanted to recognize Adam for his amazing customer service. I had previously visited this store and after horrible service (I was given literally 3 waffle fries and then the woman argued with me about weighing them etc) I decided I wouldn't come back. It's been a few months to a year and my family wanted Carl's JR for dinner and this one was the closest that is 24 hours/ open late (I get off work around midnight). So I stopped and was pleasantly surprised with Adam and his customer service. Actually, he IS the reason I have come back multiple times now. My order is always correct, it's always fresh, and he is always professional and kind. I appreciate Adam and I'm grateful for the positive change. Thank you Adam!“