Starbucks

Parkway Plaza, 680 Sonoma Mountain Pkwy, Petaluma
(707) 776-4591

Recent Reviews

Nicole & Nikita C.

Pistachio frapCarmel mociatoImpossible sandoCakePopCroissantAre some of our favorites

Atmosphere: 4

Lu

I love the food and drinks at this location, but oh my goodness they have such slow

Atmosphere: 4

Food: 4

Service: 2

Garrett Hanson

I frequent this location almost daily, so I will start by saying the team is super friendly and welcoming! This post is to share a recent appalling experience and lack of quality. I watched a customer pick up her mobile order, take a few sips and tell the manager (who was the barista at the time), that it does not taste right. The manager then dumped her drink into a new cup, put my label on it and tried to give to me! No refreshing of ice, simply dump and reuse. I am shocked Starbucks supports the "re-using" of drinks, let alone drinks that customers already drank from?! I cannot imagine re-using drinks versus making a new one is how Starbucks trains its employees? Sad to see for sure, especially from their manager!

Atmosphere: 5

Service: 1

Scott Mize

The worst customer service. Avoid this location.

Service: 1

Dawn Seiler

Very prompt and friendly!

Atmosphere: 5

Food: 5

Service: 5

American Lover

Great team. Reusable coffee cups machine! How cool. This is a wonderful Starbucks.

Atmosphere: 5

Food: 5

Service: 5

Jeff Y.

The service was horrible, the manager refused my right to get a water because we gotten one like 2 hours ago. Like god damn, it's like 100 degrees out here and it takes way to long for drink.

Heidi M.

This is one of the worst Starbucks that's unfortunately close to my house. The garbages are alway full the line is long while the staff chit chats. I've asked for items and they tell me they can't sell it even though I've bought it before. The staff and or Management has a superiority issue even though they are kids. I won't be going back anymore. Also half the time they get the order wrong.

Christian Beyer

Great location friendly and attentive staff

Atmosphere: 5

Food: 5

Service: 5

Adrian Benito

Took about 40mins to get a premade drink not happy about it its probably like the 4th time then i get my drink and tasts like wTer from the drain

MF Knocker

Quick and easy service.

Atmosphere: 5

Food: 5

Service: 5

Jasmine W.

It's clean and the staff are nice but for some reason, this location takes at least twice as long as anywhere else be been. It never seems overcrowded and I always mobile order here but it still takes at least 5 minutes after the mobile order time.

Jamie D.

No changing table station in the restrooms in a highly trafficked area that has a fun playground nearby. Not very parent friendly.

Daniel Patrick

decent location but as a delivery driver needing to get in and out the store quickly this location is in no rush. Kinda slow

Daniel Chewing

decent location but as a delivery driver needing to get in and out the store quickly this location is in no rush. Kinda slow

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