Pastreez
$$$$ • Bakery
Hours:
4363 Phelan Rd, Phelan
(323) 338-9227
About Pastreez
Customers' Favorites
Pastreez Reviews
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Arrived melted for 2 of the 3 shipments. Deceptive marketing with a 3 month subscription offer. Why on earth would I continue to purchase every 3 months instead of monthly? Overall, a HUGE waste of $200. (Because I was charged for another disappointing 3 shipments) I could have done a lot of other things for a nice gift. And you can't cancel or get your money back.
I ordered 2 boxes from them. One arrived melted and one never arrived. I contacted them several times via chat, email and text and no response. They blamed it on the heat wave but reading from the reviews, seems like they have had crappy service for years and always finding an excuse to blame it on. They don’t take any accountability for their product or lack of timely support. Horrible service overall. Don’t order from them!
This company is awful. I was a repeat customer until the latest disaster and lost my business for good. I sent my friend two separate orders for her birthday and both arrived melted and ruined. I expected the company to apologize and immediately make this right. Instead, they blamed her for leaving them in her “mailbox” too long and me for not choosing expedited shipping when I honestly just went with whatever shipping automatically popped up when I placed the order. ...read full review
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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Pastreez is a bakery that consistently delivers delicious treats, including their signature macarons, which are noted for their amazing flavor and authenticity, reminiscent of those tasted in Versailles. They provide excellent customer service, with timely responses to emails and a professional approach. Orders are carefully handled, with tracking numbers provided, and the team is accommodating to special requests, including corporate custom gifts, such as printing company logos on the macarons. Pastreez has received overwhelmingly positive feedback for their fresh and flavorful pastries, especially for special occasions and everyday treats. Their packaging is designed for safe shipping, ensuring that the beautiful and delicious macarons arrive in perfect condition. Customers with dietary restrictions praise the vegan macarons, describing them as delicious and highly addictive. The macarons are well-made, colorful, and pretty, with a perfect texture and sweetness that appeals to kids and adults alike. Orders for events like Baby Showers have been delivered on time, with the treats making a beautiful display. Overall, Pastreez is a highly recommended choice for anyone looking for quality, great service, and beautiful treats.