The Coffee Bean & Tea Leaf
13020 Pacific Promenade #9, Playa Vista
(310) 862-5725
Recent Reviews
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Don’t order the boba… it’s mid boba, tastes overly sweet and too hard to chew. I think it’s undercooked
Great place to catch up with friends and neighbors. Wish they have more gourmet drip coffee though
Very cute place to meet friends in the neighborhood.
Cookie butter latte wasn’t good
Burrito was cold on the inside and water cup looked like a shot glass
The stereotypical non-white on non-white resentment from the cashier and barista is so junior high school basic.
My gf Lea left a review because she felt uncomfortable after experiencing unprofessional and sexist comments from an employer. She stands by what she said. She doesn’t appreciate the manager calling to apologize, only to make the company look good while brushing off accountability with empty promises. An apology should come with real action, not just words.
Miguel, as the district manager, Lea expected you to follow through on your word, but that clearly didn’t happen. It’s disappointing to see that her concerns weren’t taken seriously. Frankly, someone who fails to take responsibility and act professionally doesn’t deserve to be in a leadership position. If I could give zero stars I would.
So i come in here often and the girl with curly hair is also so pleasant but the black guy with dreds kindve sucks, hes not rude just bland with personality. He also never wears gloves when he handles my food and I hateeeeee it. I just watched him use the bottom of a whipped cream container to move my food instead of just wearing gloves 🤢
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Bakery
Super convenient location, fast service. My go to spot to meet people and chat.
Atmosphere: 5
Food: 5
Service: 5
Rude customer service today. Tea too strong, latte order incorrect and had to toss.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Vernisha is the greatest her customer service is amazing always with a smile she gets 5stars 🌟🌟🌟🌟🌟
Atmosphere: 5
Food: 5
Service: 5
Since jolly bee took over operations, things seem to be outdated, but frozen drinks are still good
Atmosphere: 5
Food: 4
Service: 4
Cool atmosphere, but staff is unfriendly and customer service is lacking.
Atmosphere: 5
Food: 1
Service: 1
Came in to order java to go. Order took way longer than the estimate given to me by cashier, they also charged me for oat milk that they forgot to provide. Only reason review is not lower is that the cashier and staff were very nice.
Atmosphere: 3
Food: 2
Service: 2
Willie is awesome.Great location and service
Atmosphere: 5
Food: 5
Service: 5
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