Thank you so much esmeralda for having patience to my fix my order.i really appreciate you!
Atmosphere: 5
Food: 5
Service: 5
Jason Gerald
Unprofessional and rude girl giving the take out orders. Does that thing where she skips to the next person before you finish talking to her. Saw her do it 3times. Whole team looks like robots, no warmth or customer service. Likely will be replaced woth robots soon and customers will know no difference. Very mechanical.
Bathrooms were filthy.
Also, how is your while team Mexican? Did no one else apply? Where is the diversity?...
Atmosphere: 1
Food: 1
Service: 1
Grace Barredo
Tomas was great!
Atmosphere: 5
Food: 5
Service: 5
Komppee Sy
Amazing Amazing Amazing!! I have been to other Urban Plates but I Enjoyed this one for sure. Came with my coworker he's from San Diego and showed him this spot since we were on lunch. We met Karla I believe she was new ( I'm sorry if I got her name wrong) and she is amazing at Customer service being patient and kind as my coworker was orderering. She didn't rush but she was Patient and was also able to help us in Customer Service. Not only that but she went above and beyond but I can tell she was kind and so was other employees who took our plate and offered to even replenish our drinks and take our Plates. Love your Services!! I ordered the Steak platter with Brussel sprouts and mash potatoes and other was a Burger I forget what kind but we also purchased a Cookie with a complementary cookie. I enjoyed my meal today felt like I was cooking at home. Over all steak was super juicy mash potatoes had flavor so as the brussel sprouts. The cookies we had was Chocolate cookie and Gluten free Cookie with that Sea Salt on top was really Amazing. Over food was great, Service A++ Atmosphere was vining was looking at the Flower that's in black and white painted on the ceiling. Overall I was impressed by Karla. Karla you will do great!! Keep going YOU WILL DO WELL!! Thank you Urban Plates!!
Amazing food amazing prices definitely recommend 👍Tomas at 33.97702° N, 118.41646° W is amazing love him 🫶
Cristel Novoa
came to have a quick dinner food and service was amazing, the attention that was given to us was beyond five stars.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soups, Steak
Beato Ushiro
Tomas was great! I appreciated his help, his hospitality, and quick assistance. He was very nice to me and elevated my experience at Urban Plates greatly. I had a cheeseburger and fries, and they were one of the best combos I ever had.
Atmosphere: 5
Food: 5
Service: 5
Tomia Jackson
Vegetarian options: Freshly cooked all meals, the vegetables are not limp, they still have life in them 😉
Parking: The restaurant offers validated parking. The restaurant's atmosphere is absolutely beautiful inside and outside. Available table seating inside and outside.
Kid-friendliness: kid-friendly
Wheelchair accessibility: Yes wheelchair accessible parking and restaurant seating/tables. Inside and outside the patio.
The service hear is great and I really enjoyed the blackened salmon. Tomas took care of me and my family. Would definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Shelley Hartendorp
Food was really good. Salmon, broccoli and potatoes were on point. Alexandria was really warm as was Tomas. We had a wonderful evening catching up and hanging out over a nice meal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Salads, Steak
Catherine Regina Cheng
Tomas the manager was very nice, Alexandra who took our order was very helpful. Food is solid, good seasoning and very fresh.
We had excellent food and service from Kenni!
Thank you so much esmeralda for having patience to my fix my order.i really appreciate you!
Atmosphere: 5
Food: 5
Service: 5
Unprofessional and rude girl giving the take out orders. Does that thing where she skips to the next person before you finish talking to her. Saw her do it 3times. Whole team looks like robots, no warmth or customer service. Likely will be replaced woth robots soon and customers will know no difference. Very mechanical.
Bathrooms were filthy.
Also, how is your while team Mexican? Did no one else apply? Where is the diversity?...
Atmosphere: 1
Food: 1
Service: 1
Tomas was great!
Atmosphere: 5
Food: 5
Service: 5
Amazing Amazing Amazing!! I have been to other Urban Plates but I Enjoyed this one for sure. Came with my coworker he's from San Diego and showed him this spot since we were on lunch. We met Karla I believe she was new ( I'm sorry if I got her name wrong) and she is amazing at Customer service being patient and kind as my coworker was orderering. She didn't rush but she was Patient and was also able to help us in Customer Service. Not only that but she went above and beyond but I can tell she was kind and so was other employees who took our plate and offered to even replenish our drinks and take our Plates. Love your Services!! I ordered the Steak platter with Brussel sprouts and mash potatoes and other was a Burger I forget what kind but we also purchased a Cookie with a complementary cookie. I enjoyed my meal today felt like I was cooking at home. Over all steak was super juicy mash potatoes had flavor so as the brussel sprouts. The cookies we had was Chocolate cookie and Gluten free Cookie with that Sea Salt on top was really Amazing. Over food was great, Service A++ Atmosphere was vining was looking at the Flower that's in black and white painted on the ceiling. Overall I was impressed by Karla. Karla you will do great!! Keep going YOU WILL DO WELL!! Thank you Urban Plates!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Albacore Plate, Cookies, Salads, Roasted Brussel Sprouts w Turkey Bacon, Chocolate Chunk Cookie Bag, Chicken Cobb Salad, Steak
Amazing food amazing prices definitely recommend 👍Tomas at 33.97702° N, 118.41646° W is amazing love him 🫶
came to have a quick dinner
food and service was amazing, the attention that was given to us was beyond five stars.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soups, Steak
Tomas was great! I appreciated his help, his hospitality, and quick assistance. He was very nice to me and elevated my experience at Urban Plates greatly. I had a cheeseburger and fries, and they were one of the best combos I ever had.
Atmosphere: 5
Food: 5
Service: 5
Vegetarian options: Freshly cooked all meals, the vegetables are not limp, they still have life in them 😉
Parking: The restaurant offers validated parking. The restaurant's atmosphere is absolutely beautiful inside and outside. Available table seating inside and outside.
Kid-friendliness: kid-friendly
Wheelchair accessibility: Yes wheelchair accessible parking and restaurant seating/tables. Inside and outside the patio.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cakes, Cookies, Salads, Beet Salad, Broccolini, Chocolate Chunk Cookie Bag, Chicken Cobb Salad, Steak, Grilled Chicken, Hummingbird Cake, Salmon Plate
Great spot, great service. 10/10
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Thank you Leslie, for your great service!
Atmosphere: 5
Food: 5
Service: 5
Everything excellent. Service of the best
Atmosphere: 5
Food: 5
Service: 5
The service hear is great and I really enjoyed the blackened salmon. Tomas took care of me and my family. Would definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Food was really good. Salmon, broccoli and potatoes were on point. Alexandria was really warm as was Tomas. We had a wonderful evening catching up and hanging out over a nice meal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Salads, Steak
Tomas the manager was very nice, Alexandra who took our order was very helpful. Food is solid, good seasoning and very fresh.
Atmosphere: 5
Food: 5
Service: 5
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