Went through the drive thru today. They got one part of the order wrong and omitted another part. When trying to call no one answers the location and there’s no customer service phone number. Terrible place and spent more money than it used to be because of price hikes.
Atmosphere: 1
Food: 1
Service: 1
Lori DaRosa
Food is good, but orders are often incorrect.
Atmosphere: 3
Food: 5
Service: 3
Ken Wilson
I had lots of problems with the young kids working here . They will add donations to your bill with out letting you know first. They will over charge you so watch out and the quality of food will very greatly as well. Can't believe this place is still open.
Atmosphere: 1
Food: 2
Service: 1
MARY BENNETT
I LOVE IT. ESPECIALLY THE A&W ROOT BEAR. WISH THEY WOULD BEING BACK MAMA AND BABY BURGER ?
Atmosphere: 5
Food: 5
Service: 5
Glen I
I went on a Tuesday for the $5 Single Papa meal (cheeseburger, fries and a drink). It's a pretty good deal. It may not be enough food for some but I was happy with the serving size. It has been years since I have been to an A&W. This one is also a KFC. A bonus if you have a family that can't agree on food
Atmosphere: 4
Food: 4
Service: 4
Kristie W.
I really like the Root Beer Floats, my favorite!
Atmosphere: 3
Food: 4
Service: 4
Nhoj S.
I ordered a Papa burger with NO cheese and NO mayo but when I got home to eat it they put cheese and mayo on it. Afterwards I felt sick to my stomach all night and the next day. I think the mayo was bad. Please if you care about yourself do not eat here.
Tony B.
Can't take your order correctly. Asked for NO MAYO on my burger and got EXTRA. Don't WASTE YOUR MONEY OR TIME
Alex W.
I went next door to les Schwab (who were great) to get some new tires, walked in here hoping to order, and was told only the drive through was open....at 11 in the morning. I couldn't go through the drive through since my car was next door. They had 4 people standing around the kitchen, and no customers at the drive through window. Bad management, lazy employees, super dismissive and rude. Food was okish when I ate here before.
J Platto
It's got root beer floats, and the burger has that unique special sauce, but kinda overall just a bit icky.
Been here twice. Drive thru people are just rude. Beast of a woman there needs so training on how to talk to people. And her shirt looked dirty. Not coming here again.
Tom B.
Went into this A&W and ordered their Tuesday only 2 for 1 burger meal for $15...chairs for the tables turned so you can't sit in them, place is obviously understaffed and trash laying around on the floor. Staffer was nice and ordering was easy, but they ran out of root beer (how can A&W run out of root beer?). One staffer walked by and missed the trash can with some junk so it fell on the floor where he left it.....the only other "customer" was a disheveled homeless guy wandering around the place and asking staff for free stuff (he got a free soda). Fries we got were very good, but the burger was almost cold and left much to be desired in taste. Sorry to see a famous brand come down so much in the World, or is it only this location? In any case, never again.
Perri Szabo
Have been to this location a few times with OK service but food from the A&W side always takes really long. Pulled up to the drive through and immediately had to wait 5 min to place my order despite no drive through line, they had no ice cream, so I couldn’t get a float. Paid for our order and was told to wait in the parking lot and that our food would be out shortly. Waited 20 to 30 min while all of the other cars that came through behind me got their orders and left, went inside to check on my order and it turns out they forgot the cheese curds even though it was on the receipt, the root beer was flat and watery, they also changed the plain double cheeseburger to a bacon cheeseburger, which my roomate who has problems eating certain foods was not happy about at all. On top of it all, one of the burgers had two top buns, and the other had two bottom buns. Debated driving back across town, but decided to just go to the other A&W next time instead rather than deal with the service. One star.
Sandra Castaneda
The manager said they ran out of chicken and hamburgers an hour before closing so they turned off the ice cream machine so they could not sell rootbeer floats either. I asked if she could call the other location about 3 miles away to see if I could buy a float there,she said no I don't know their phone number.
Diana Rose
The register person got our order wrong, we had ordered cheese curds, he had repeated it multiple times and yet we still got fries. Also, we were really excited about root beer floats but the ice cream machine was broken. And, the speed bump was very abrupt and too strong.
Went through the drive thru today. They got one part of the order wrong and omitted another part. When trying to call no one answers the location and there’s no customer service phone number. Terrible place and spent more money than it used to be because of price hikes.
Atmosphere: 1
Food: 1
Service: 1
Food is good, but orders are often incorrect.
Atmosphere: 3
Food: 5
Service: 3
I had lots of problems with the young kids working here . They will add donations to your bill with out letting you know first. They will over charge you so watch out and the quality of food will very greatly as well. Can't believe this place is still open.
Atmosphere: 1
Food: 2
Service: 1
I LOVE IT. ESPECIALLY THE A&W ROOT BEAR. WISH THEY WOULD BEING BACK MAMA AND BABY BURGER ?
Atmosphere: 5
Food: 5
Service: 5
I went on a Tuesday for the $5 Single Papa meal (cheeseburger, fries and a drink). It's a pretty good deal. It may not be enough food for some but I was happy with the serving size. It has been years since I have been to an A&W. This one is also a KFC. A bonus if you have a family that can't agree on food
Atmosphere: 4
Food: 4
Service: 4
I really like the Root Beer Floats, my favorite!
Atmosphere: 3
Food: 4
Service: 4
I ordered a Papa burger with NO cheese and NO mayo but when I got home to eat it they put cheese and mayo on it. Afterwards I felt sick to my stomach all night and the next day. I think the mayo was bad. Please if you care about yourself do not eat here.
Can't take your order correctly. Asked for NO MAYO on my burger and got EXTRA. Don't WASTE YOUR MONEY OR TIME
I went next door to les Schwab (who were great) to get some new tires, walked in here hoping to order, and was told only the drive through was open....at 11 in the morning. I couldn't go through the drive through since my car was next door. They had 4 people standing around the kitchen, and no customers at the drive through window. Bad management, lazy employees, super dismissive and rude. Food was okish when I ate here before.
It's got root beer floats, and the burger has that unique special sauce, but kinda overall just a bit icky.
Restaurantji Recommends
Been here twice. Drive thru people are just rude. Beast of a woman there needs so training on how to talk to people. And her shirt looked dirty. Not coming here again.
Went into this A&W and ordered their Tuesday only 2 for 1 burger meal for $15...chairs for the tables turned so you can't sit in them, place is obviously understaffed and trash laying around on the floor. Staffer was nice and ordering was easy, but they ran out of root beer (how can A&W run out of root beer?). One staffer walked by and missed the trash can with some junk so it fell on the floor where he left it.....the only other "customer" was a disheveled homeless guy wandering around the place and asking staff for free stuff (he got a free soda). Fries we got were very good, but the burger was almost cold and left much to be desired in taste. Sorry to see a famous brand come down so much in the World, or is it only this location? In any case, never again.
Have been to this location a few times with OK service but food from the A&W side always takes really long. Pulled up to the drive through and immediately had to wait 5 min to place my order despite no drive through line, they had no ice cream, so I couldn’t get a float. Paid for our order and was told to wait in the parking lot and that our food would be out shortly. Waited 20 to 30 min while all of the other cars that came through behind me got their orders and left, went inside to check on my order and it turns out they forgot the cheese curds even though it was on the receipt, the root beer was flat and watery, they also changed the plain double cheeseburger to a bacon cheeseburger, which my roomate who has problems eating certain foods was not happy about at all. On top of it all, one of the burgers had two top buns, and the other had two bottom buns. Debated driving back across town, but decided to just go to the other A&W next time instead rather than deal with the service. One star.
The manager said they ran out of chicken and hamburgers an hour before closing so they turned off the ice cream machine so they could not sell rootbeer floats either. I asked if she could call the other location about 3 miles away to see if I could buy a float there,she said no I don't know their phone number.
The register person got our order wrong, we had ordered cheese curds, he had repeated it multiple times and yet we still got fries. Also, we were really excited about root beer floats but the ice cream machine was broken. And, the speed bump was very abrupt and too strong.