Good food. Runs out of some of the more popular items often..
Majin Buu
Food was so good and so was the boba. There are so many choices and every one of them are great.
Ken
Way over priced...
Kassidy Adams
I was here recently and was very put off that I had to wait an extremely long time for my order (longer than usual as I've ordered there many times before). The total wait time was 30 minutes. Between the time that I ordered and when I finally got my order, a couple, a family, and individual guests were all given their items before I was given mine. This was extremely frustrating when I released the couple behind me had ordered the same thing I did, and they got their food about 15 minutes before I got mine. When my order was finally ready, the worker did apologize for the long wait in which I responded with the above - that it was really frustrating to watch everyone be serviced when I was the first to order.
I tried reaching out on FB to get in touch with someone about my complaint, and I hadn't heard anything back after a week.
Nerd_yes Nerd_no
Not versed in allergies, dry popcorn chicken with no condiment bar, ketchup/hotsauce wont redeem it.
layla
This new product is amazing. It deserves a good review.
Justin G.
Had tried this place a while back with the family. Food is ok but not really worth how expensive everything is. They charge 50 cents for condiments, even ketchup. KETCHUP! That is completely ridiculous and unheard of! There are better boba places around I'd rather go to. Teapot, to name one, is only 0.2 miles away from this place.
lauren s
since moving to the bay, one of the tea places i look forward to going to because I know i’ll find a drink and a snack that will cure my cravings. Solid popcorn chicken as well. love the tea selection
vpxulinee
Drinks are good. However there are two things they can improve on. First, is cooking the tapioca pearls longer. The pearls is overly chewy. It should be soft and chewy. Second, the creme for the matcha smoothie should be fresh. However the creme tastes like the fridge, it seems like the creme has been sat in the fridge uncovered or with poor sealant but also the creme taste artificial. I really love matcha smoothie in general, I always order it in any boba shops, however I haven’t been ordering from this boba shop because the creme taste off.
Kathleen Panganiban
I've always enjoyed the teas here, but a recent experience left me concerned. We asked the staff if certain dishes contained peanuts due to a severe allergy and were told they did not. Unfortunately, after we began eating, we discovered peanuts in the dish.
To their credit, the staff quickly remade the meal, which we appreciated. However, another employee later remarked that we should have informed them about the allergy beforehand-despite the fact that we had asked about allergens prior to ordering.
This interaction made us question the team's awareness and handling of food allergies. While the drinks are great, we're unsure if we'll be returning. I hope this feedback helps improve staff training around allergen safety.
My friend recommended the place to me. Visited right away. The food options were great. We tried the black garlic tonkotsu ramen, jumbo shumai, and their mozarella sticks. We also tried the classic boba mill tea and their mango sago. Lots of choices for drinks. We liked what we ordered they taste great. Nice place to hang out. Love the aesthetic.
Cherie T
I think this is ones of the better boba places in Pleasant Hill / Concord area. They have more than just drinks. I saw they have ramen and other side snacks.
I ordered a guava green tea, they didn't have just the guava green tea liquid (the ones just the liquid drink had lemon in it) so instead I had to get the blended drink one without the cheezma. The drink was refreshing and personally I would like the tea to be stronger, it was a bit watered down for me. If they had a stronger tea in this drink it would have been perfect and would have been a new favorite.
The interior is this place is modern and chic. A good amount of table but not great for big groups.
When is packed the orders can take awhile
I would choose this place over milk tea lab.
Laura Lopez
The matcha Oreo is seriously DELICIOUS!
Nika Panbehchi
Best boba around the Concord Pleasant Hill area for sure
Good food. Runs out of some of the more popular items often..
Food was so good and so was the boba. There are so many choices and every one of them are great.
Way over priced...
I was here recently and was very put off that I had to wait an extremely long time for my order (longer than usual as I've ordered there many times before). The total wait time was 30 minutes. Between the time that I ordered and when I finally got my order, a couple, a family, and individual guests were all given their items before I was given mine. This was extremely frustrating when I released the couple behind me had ordered the same thing I did, and they got their food about 15 minutes before I got mine. When my order was finally ready, the worker did apologize for the long wait in which I responded with the above - that it was really frustrating to watch everyone be serviced when I was the first to order.
I tried reaching out on FB to get in touch with someone about my complaint, and I hadn't heard anything back after a week.
Not versed in allergies, dry popcorn chicken with no condiment bar, ketchup/hotsauce wont redeem it.
This new product is amazing. It deserves a good review.
Had tried this place a while back with the family. Food is ok but not really worth how expensive everything is. They charge 50 cents for condiments, even ketchup. KETCHUP! That is completely ridiculous and unheard of!
There are better boba places around I'd rather go to. Teapot, to name one, is only 0.2 miles away from this place.
since moving to the bay, one of the tea places i look forward to going to because I know i’ll find a drink and a snack that will cure my cravings. Solid popcorn chicken as well. love the tea selection
Drinks are good. However there are two things they can improve on. First, is cooking the tapioca pearls longer. The pearls is overly chewy. It should be soft and chewy. Second, the creme for the matcha smoothie should be fresh. However the creme tastes like the fridge, it seems like the creme has been sat in the fridge uncovered or with poor sealant but also the creme taste artificial. I really love matcha smoothie in general, I always order it in any boba shops, however I haven’t been ordering from this boba shop because the creme taste off.
I've always enjoyed the teas here, but a recent experience left me concerned. We asked the staff if certain dishes contained peanuts due to a severe allergy and were told they did not. Unfortunately, after we began eating, we discovered peanuts in the dish.
To their credit, the staff quickly remade the meal, which we appreciated. However, another employee later remarked that we should have informed them about the allergy beforehand-despite the fact that we had asked about allergens prior to ordering.
This interaction made us question the team's awareness and handling of food allergies. While the drinks are great, we're unsure if we'll be returning. I hope this feedback helps improve staff training around allergen safety.
Restaurantji Recommends
Wow love this japanese style tea
My friend recommended the place to me. Visited right away. The food options were great. We tried the black garlic tonkotsu ramen, jumbo shumai, and their mozarella sticks. We also tried the classic boba mill tea and their mango sago. Lots of choices for drinks. We liked what we ordered they taste great.
Nice place to hang out. Love the aesthetic.
I think this is ones of the better boba places in Pleasant Hill / Concord area. They have more than just drinks. I saw they have ramen and other side snacks.
I ordered a guava green tea, they didn't have just the guava green tea liquid (the ones just the liquid drink had lemon in it) so instead I had to get the blended drink one without the cheezma. The drink was refreshing and personally I would like the tea to be stronger, it was a bit watered down for me. If they had a stronger tea in this drink it would have been perfect and would have been a new favorite.
The interior is this place is modern and chic. A good amount of table but not great for big groups.
When is packed the orders can take awhile
I would choose this place over milk tea lab.
The matcha Oreo is seriously DELICIOUS!
Best boba around the Concord Pleasant Hill area for sure
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