We went here for dinner since we were craving Thai and we wanted to try something new. We also like Thai Basil Express and this place looked interesting.
We ordered Thai Veggie Soup with Tofu, Pineapple Fried Rice, Crispy Chicken with Beans and Chow Kueh Teow.
The Thai Veggie Soup was tasteless and lacked even salt. Pineapple Fried Rice was worse - tasted like regular rice, just yellow. No Pineapple taste, no Pineapples. Crispy Chicken with Beans on the other hand was so sweet that you could have it as a dessert. Yes, it was crispy though - but I guess it may be because of the excess sugar syrup. Chow Kueh Teow was a slob of non-egg noodles and oil - no eggs.
Definitely not coming back here.
Atmosphere: 1
Food: 1
Service: 1
Ed Yu
Sometimes you try some place new and then you "land on landmine." This is one restaurant that I wish I didn't try. I frequent this plaza often and usually I'd go for the Shanghainese restaurant but wanted to try something new so opted for this restaurant which surprisingly has a 4 star average rating (how?).
The restaurant states it's Malay and Thai food which is great because I love Malaysian and Singaporean food even more than Thai food but wow that's a big mistake by itself. One of the stable food for Malaysian/Singaporean food is Chow Kueh Teow so I ordered it but that was probably the biggest mistake of the day. Not only it has nothing right with wrong noodle, wrong sauce, wrong flavor and worst of all it's way too wet whereas Chow Kueh Teow should've been dry.
The basil seafood was another letdown. It mostly gives you the imitation crab meat which was too thick to be stir fried properly so the inside was not cooked. They also only gives you two tiny shrimps. There was no squid or fish cake in most proper Thai restaurant.
Lastly the tamarind prawns were better than the other two but the prawns were too small and too few to make it change my rating.
This is definitely not authentic Thai food so if you expect good Thai food don't come here.
The restaurant is clean and service is typical so I won't fault them on these.
Go to any other restaurant or even the food court in this plaza.
Atmosphere: 3
Food: 2
Service: 4
Irene
Craved for Malaysian food and stopped by here for the first time as it’s conveniently located across from the outlet. No wait on a Sunday night, food came out hot & fast. We ordered chicken satay, Penang green beans and Mamak Mee Goreng- all tasted good esp the sambal flavor in the green beans. Will visit again.
Atmosphere: 4
Food: 4
Service: 5
Zaki Sheikh
Disappointing Experience at Basil Delight
Visited after a while and left feeling completely disrespected. Ordered four dishes and left a 10% tip, which apparently wasn’t good enough for the cashier, who commented rudely about my friend's tipping etiquette. This behavior alone was shocking.
It didn’t stop there. I asked for an additional to-go box, and the staff member responded with an attitude, saying, “Didn’t I just give you one?” The rest of the evening, we were subjected to nasty looks from the staff, which ruined our dining experience.
The service was mid at best—took a while to get any attention just to place our order. If you don’t tip to their expectations, be prepared to be treated poorly. For a place we’ve supported while living in this area for over 13 years, this level of disrespect is unacceptable.
We understand the stigma around tipping, but that doesn’t justify their unprofessional behavior. A disappointing experience that has us rethinking our support for this establishment.
Recommended dishes: Tom Kha Soup, Satay Chicken Skewers
fatema kapadia
Extremely pathetic place! We did not like the service at all! The ladies working in the restaurant almost fought with us and were forcing us to leave a tip! Food was good but the service was extremely poor! The ladies should be fired immediately!
Atmosphere: 1
Food: 1
Service: 1
Kathy LC
Lemongrass soup was good, Basil Chili Seafood was ok and the Thai iced tea was good. Overall, good but I’d want to try other Thai restaurants in the area if we wanted to eat Thai food.
Atmosphere: 3
Food: 3
Service: 3
Valerie S
Food was decent. Green curry wasn't spicy (ordered level 3) and was grainy.
Atmosphere: 3
Food: 3
Service: 4
Stanley Sarkar
The service wasn't very good.
Atmosphere: 3
Food: 4
Service: 2
Walter Nissen III
I thought this was more of a Thai place, but the Malaysian side of things is the strong suit. The beef rendang kori (curry) was fall-apart tender and richly flavored with the heady aromas of curry. Thai standards were very well done as well. Reasonably priced.
Atmosphere: 4
Food: 5
Service: 4
Shoun Chandra
Stopped in for lunch on Sunday afternoon was a little busy so thought this place must be good. But unfortunately not. Ordered basil chicken fried rice and bamboo shoot shrimp both were pretty bland and mediocre honestly.
Halal Thai restaurant is just a stone throw away from Livermore Premium Outlet i.e., 10mins walk. As we came for early lunch, there were not many crowds, and the service was quite fast. Highly recommend the green curry chicken.
Atmosphere: 4
Food: 4
Service: 5
Shawana Nadeem
Best gala Thai food in the area
Atmosphere: 3
Food: 5
Service: 3
MB MedInfo
Attitude of the person taking an order is very poor … food is good but sorry that’s not enough
MB Creations
Very poor in responding to the customer .. they get angry fast .. they need to improve their soft skills
Ravindra Jarajapu
We ordered Pad Thai and Pad Kee Mow, but they arrived burnt, with red chilies, and no sauce. The dishes lacked the essence of Thai food. I won’t be returning to this restaurant.
Worst experience here.
We went here for dinner since we were craving Thai and we wanted to try something new. We also like Thai Basil Express and this place looked interesting.
We ordered Thai Veggie Soup with Tofu, Pineapple Fried Rice, Crispy Chicken with Beans and Chow Kueh Teow.
The Thai Veggie Soup was tasteless and lacked even salt. Pineapple Fried Rice was worse - tasted like regular rice, just yellow. No Pineapple taste, no Pineapples. Crispy Chicken with Beans on the other hand was so sweet that you could have it as a dessert. Yes, it was crispy though - but I guess it may be because of the excess sugar syrup. Chow Kueh Teow was a slob of non-egg noodles and oil - no eggs.
Definitely not coming back here.
Atmosphere: 1
Food: 1
Service: 1
Sometimes you try some place new and then you "land on landmine." This is one restaurant that I wish I didn't try. I frequent this plaza often and usually I'd go for the Shanghainese restaurant but wanted to try something new so opted for this restaurant which surprisingly has a 4 star average rating (how?).
The restaurant states it's Malay and Thai food which is great because I love Malaysian and Singaporean food even more than Thai food but wow that's a big mistake by itself. One of the stable food for Malaysian/Singaporean food is Chow Kueh Teow so I ordered it but that was probably the biggest mistake of the day. Not only it has nothing right with wrong noodle, wrong sauce, wrong flavor and worst of all it's way too wet whereas Chow Kueh Teow should've been dry.
The basil seafood was another letdown. It mostly gives you the imitation crab meat which was too thick to be stir fried properly so the inside was not cooked. They also only gives you two tiny shrimps. There was no squid or fish cake in most proper Thai restaurant.
Lastly the tamarind prawns were better than the other two but the prawns were too small and too few to make it change my rating.
This is definitely not authentic Thai food so if you expect good Thai food don't come here.
The restaurant is clean and service is typical so I won't fault them on these.
Go to any other restaurant or even the food court in this plaza.
Atmosphere: 3
Food: 2
Service: 4
Craved for Malaysian food and stopped by here for the first time as it’s conveniently located across from the outlet. No wait on a Sunday night, food came out hot & fast. We ordered chicken satay, Penang green beans and Mamak Mee Goreng- all tasted good esp the sambal flavor in the green beans. Will visit again.
Atmosphere: 4
Food: 4
Service: 5
Disappointing Experience at Basil Delight
Visited after a while and left feeling completely disrespected. Ordered four dishes and left a 10% tip, which apparently wasn’t good enough for the cashier, who commented rudely about my friend's tipping etiquette. This behavior alone was shocking.
It didn’t stop there. I asked for an additional to-go box, and the staff member responded with an attitude, saying, “Didn’t I just give you one?” The rest of the evening, we were subjected to nasty looks from the staff, which ruined our dining experience.
The service was mid at best—took a while to get any attention just to place our order. If you don’t tip to their expectations, be prepared to be treated poorly. For a place we’ve supported while living in this area for over 13 years, this level of disrespect is unacceptable.
We understand the stigma around tipping, but that doesn’t justify their unprofessional behavior. A disappointing experience that has us rethinking our support for this establishment.
Recommended dishes: Tom Kha Soup, Satay Chicken Skewers
Extremely pathetic place! We did not like the service at all! The ladies working in the restaurant almost fought with us and were forcing us to leave a tip! Food was good but the service was extremely poor! The ladies should be fired immediately!
Atmosphere: 1
Food: 1
Service: 1
Lemongrass soup was good, Basil Chili Seafood was ok and the Thai iced tea was good. Overall, good but I’d want to try other Thai restaurants in the area if we wanted to eat Thai food.
Atmosphere: 3
Food: 3
Service: 3
Food was decent. Green curry wasn't spicy (ordered level 3) and was grainy.
Atmosphere: 3
Food: 3
Service: 4
The service wasn't very good.
Atmosphere: 3
Food: 4
Service: 2
I thought this was more of a Thai place, but the Malaysian side of things is the strong suit. The beef rendang kori (curry) was fall-apart tender and richly flavored with the heady aromas of curry. Thai standards were very well done as well. Reasonably priced.
Atmosphere: 4
Food: 5
Service: 4
Stopped in for lunch on Sunday afternoon was a little busy so thought this place must be good. But unfortunately not. Ordered basil chicken fried rice and bamboo shoot shrimp both were pretty bland and mediocre honestly.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
Halal Thai restaurant is just a stone throw away from Livermore Premium Outlet i.e., 10mins walk. As we came for early lunch, there were not many crowds, and the service was quite fast. Highly recommend the green curry chicken.
Atmosphere: 4
Food: 4
Service: 5
Best gala Thai food in the area
Atmosphere: 3
Food: 5
Service: 3
Attitude of the person taking an order is very poor … food is good but sorry that’s not enough
Very poor in responding to the customer .. they get angry fast .. they need to improve their soft skills
We ordered Pad Thai and Pad Kee Mow, but they arrived burnt, with red chilies, and no sauce. The dishes lacked the essence of Thai food. I won’t be returning to this restaurant.
Atmosphere: 3
Food: 1
Service: 2
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