Bonchon Pleasanton

Good quantity

Atmosphere: 5

Food: 5

Service: 5

Hate to say it but the quality and taste has gone extremely bad. This was my favorite spot for a while. The last 2 times I visited, I ordered the spicy strips. They used to be nice and crispy, while also coated in a decent layer of the spicy sauce. This time they were SO dry, little to no sauce. 10% flavor. The sides were fine. What’s going on?

Atmosphere: 4

Food: 1

Service: 3

Love dem wings

Atmosphere: 4

Food: 4

Service: 4

I was served on December 4 th 2025 at about 5 to 6 pm. The waiter was very rude. I was assuming if she’s the owner. Just grabbed the menu from my hand before even i finished ordering. I was trying to order more food, she avoided me. She picked up all the plates before even I was done. I was wondering if this is the Korean behavior, if you’re a not a Korean. I really felt embarrassed infront of my family person. Just treat people respectfully before you serve your food. I even paid tips. The way she cleared our table, was so indecent. Give the customers their own time to have a precious time to spend with their family. I spent about $60 with tips, not worth it for the waitress behavior or whomever serving us made me feel like a shit. Please Behave you the respectable person who was serving us.

The food and service were a complete miss.
The chicken was extremely dry and overcooked, and the sauce was not applied consistently. One order was drenched and the other just had splatters on it. The spicy sauce was also not spicy. It tasted very flat, no complexity behind it.
Our waiter also seemed to forget about us and we had to wait a really long time just to order, and the place was mostly empty.
If you want Korean fried chicken, try a different restaurant.

Food: 1

Service: 1

I like their chicken, and their best flavors are still the classic spicy and soy garlic.

Atmosphere: 5

Food: 5

Service: 5

Love soy chicken wings.

The food was awesome! This was my first time here and I will definitely come back and try more things on the menu!

Atmosphere: 5

Food: 5

Service: 5

Really liked it! Noodles were great and the Korean Corn Dog was amazing!

Atmosphere: 5

Food: 5

Service: 5

Quick service. Quality chicken wings and drums.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Wings, Chicken Wings

It was food. There was a distinct lack of flavor and the coleslaw had an odd bitter taste

Atmosphere: 3

Food: 2

Service: 4

They are really best for their chicken wings are great, a bit crunchy, sweet and spicy all at the same time. Fried pot stickers, and pork buns are a household favorite.

Everything’s perfect!

Went last week with family. Solid food but got an automatic 18% gratuity for a party of 4?? After the fact it could’ve been a mistake on their part since there was automatic gratuity for party of 5+ but still wasn’t nice to see.

Really hard to get help here. I was here for a pick up, took like 10 minutes before someone came to the desk and asked me what i needed. Then when i told her my name for the pick up and she just said it’s coming in a rude way and ignored me after that. No sorry for the wait or it’s still be prepared should be ready soon. Nothing. Just “it’s coming” in a rude and loud kinda way. In the end when i finally got my order i still wanted to be kind so i said thank you and no response just walked back into the kitchen. Really poor customer service. Older lady with short hair and a hat on. They don’t have name tags so idk her name. 6pm Thursday 01/09/2025