Not only did we have to wait 2 hours after having reservations to be seated, but when I called back today (October 2nd at 4:31 PM) and spoke with someone who claimed to be the owner, the interaction was unbelievably rude and combative. The food itself was mediocre at best, but the service was a complete failure—an “F minus.”
I’ve never in my life been spoken to so disrespectfully by any business owner. The way they handled the call was beyond unprofessional, and it confirmed that this place does not deserve anyone’s hard-earned money.
I will never return here. If you look at my other reviews, you’ll see I always give honest and fair feedback. This experience, however, was terrible from start to finish.
Atmosphere: 1
Food: 1
Service: 1
Vinay Aski
Zero star for the service and rude behavior by the front desk manager. I had made a reservation for 8:45pm and reached at 8:50pm but the front desk manager refused to take us in. He was super rude to sent us back saying you didn’t arrive on time without even being sorry for how he spoiled the evening of my family and 2 little kids who were excited to have a good dinner.
Service: 1
Pratik Mall
This place tries to market itself as “premium,” but it falls far short. We visited on a Tuesday night, and the experience was disappointing. The food was average at best, and our pasta arrived cold—even though we had specifically requested that dishes be served fresh as they were ready. Instead, everything came out at once: a couple of items hot and others cold, clearly having sat around.
Service was also lacking. The servers were stretched thin, each juggling 7–8 tables, so they could barely keep up. Our food took ages to arrive, likely because the kitchen was busy fulfilling online orders—we saw a steady stream of them coming in as we entered. It would be nice if they prioritized in-person diners over takeout.
Atmosphere: 2
Food: 2
Service: 1
Gil Takemori
Crowded, chaotic, seems slightly understaffed until seated where the service is very good. What isn’t good is the food; we had 7 different choices with all unpleasantly mediocre except the salad choice. The fusion thing just doesn’t work as the end product is just not delicious or authentic. And a couple dishes were served still cold inside (didn’t fully thaw). This place deserves to have better food quality….
Atmosphere: 5
Food: 2
Service: 5
Brenda Q
Beautiful back garden dining experience. I had the Clover Leaf cocktail and we shared appetizers, the empanada trio were really good as was the cauliflower. For entrees, we shared the mushroom pasta, the steak and the seafood risotto!! All a hit!
Food: 5
Service: 5
Adnan Siddiqui
Great service and delicious food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Empanadas, Empanada
Dana Thompson
My favorite restaurant in Pleasanton! Finally just went for the first time and wow! The food is so delicious, the atmosphere is so fun, the staff is so friendly and the outside patio seating is so cute! I didn’t feel like I was in Pleasanton - I felt like I was on a fun vacation! Can’t wait to go back!! We had the crust cauliflower, empanada trio, steak, pasta, fries and apple tart! Amazing all around!
Atmosphere: 5
Food: 5
Service: 5
Dr Marcus Heisenberg
Barfed after eating here. Very bad. Service is absolutely horrific, sarcastic and they target customers
Brian B
Great food and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Allison McDade
I was not a fan of most of the dishes we ordered. The empanadas and meatballs were muted in flavor. The kale Cesar salad was 95% iceberg lettuce and MAYBE 5% kale. The pasta was ok but maybe could use either more salt or more parmesan.
Atmosphere: 4
Food: 2
Service: 4
Restaurantji Recommends
Oyo - 680 Main St
South American, Latin American, Caribbean, Tapas Bar, Pet Friendly
Had dinner and must say the food and service were very good
Atmosphere: 4
Food: 5
Service: 5
Robb Dee
Vegetarian options
Atmosphere: 5
Food: 5
Service: 5
Rachel Gleason
I went as part of a larger group and they were so great! They gave us a room and all the food was so delicious!
Atmosphere: 5
Food: 5
Service: 5
Kevin Napper
Food was outstanding, will be back. Service was great also.
Atmosphere: 5
Food: 5
Service: 5
Jasmeet Kalra
Brava in downtown Pleasanton is a fantastic spot for a delicious and satisfying meal. We had a wonderful experience during our recent visit, enjoying a variety of items from their menu. The beef empanadas were a standout—crispy on the outside and packed with flavorful filling. We also highly recommend the habanero fries; they arrived warm and had a great kick that made them truly delicious. The power bowl with chicken was incredibly fresh and flavorful, a perfect healthy option. We also thoroughly enjoyed the chicken salad sandwich, which was well-prepared and very tasty. Overall, Brava offers excellent food in a great downtown location. We highly recommend checking it out!
Not only did we have to wait 2 hours after having reservations to be seated, but when I called back today (October 2nd at 4:31 PM) and spoke with someone who claimed to be the owner, the interaction was unbelievably rude and combative. The food itself was mediocre at best, but the service was a complete failure—an “F minus.”
I’ve never in my life been spoken to so disrespectfully by any business owner. The way they handled the call was beyond unprofessional, and it confirmed that this place does not deserve anyone’s hard-earned money.
I will never return here. If you look at my other reviews, you’ll see I always give honest and fair feedback. This experience, however, was terrible from start to finish.
Atmosphere: 1
Food: 1
Service: 1
Zero star for the service and rude behavior by the front desk manager. I had made a reservation for 8:45pm and reached at 8:50pm but the front desk manager refused to take us in. He was super rude to sent us back saying you didn’t arrive on time without even being sorry for how he spoiled the evening of my family and 2 little kids who were excited to have a good dinner.
Service: 1
This place tries to market itself as “premium,” but it falls far short. We visited on a Tuesday night, and the experience was disappointing. The food was average at best, and our pasta arrived cold—even though we had specifically requested that dishes be served fresh as they were ready. Instead, everything came out at once: a couple of items hot and others cold, clearly having sat around.
Service was also lacking. The servers were stretched thin, each juggling 7–8 tables, so they could barely keep up. Our food took ages to arrive, likely because the kitchen was busy fulfilling online orders—we saw a steady stream of them coming in as we entered. It would be nice if they prioritized in-person diners over takeout.
Atmosphere: 2
Food: 2
Service: 1
Crowded, chaotic, seems slightly understaffed until seated where the service is very good. What isn’t good is the food; we had 7 different choices with all unpleasantly mediocre except the salad choice. The fusion thing just doesn’t work as the end product is just not delicious or authentic. And a couple dishes were served still cold inside (didn’t fully thaw). This place deserves to have better food quality….
Atmosphere: 5
Food: 2
Service: 5
Beautiful back garden dining experience.
I had the Clover Leaf cocktail and we shared appetizers, the empanada trio were really good as was the cauliflower.
For entrees, we shared the mushroom pasta, the steak and the seafood risotto!! All a hit!
Food: 5
Service: 5
Great service and delicious food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Empanadas, Empanada
My favorite restaurant in Pleasanton! Finally just went for the first time and wow! The food is so delicious, the atmosphere is so fun, the staff is so friendly and the outside patio seating is so cute! I didn’t feel like I was in Pleasanton - I felt like I was on a fun vacation! Can’t wait to go back!! We had the crust cauliflower, empanada trio, steak, pasta, fries and apple tart! Amazing all around!
Atmosphere: 5
Food: 5
Service: 5
Barfed after eating here. Very bad. Service is absolutely horrific, sarcastic and they target customers
Great food and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
I was not a fan of most of the dishes we ordered. The empanadas and meatballs were muted in flavor. The kale Cesar salad was 95% iceberg lettuce and MAYBE 5% kale. The pasta was ok but maybe could use either more salt or more parmesan.
Atmosphere: 4
Food: 2
Service: 4
Restaurantji Recommends
Had dinner and must say the food and service were very good
Atmosphere: 4
Food: 5
Service: 5
Vegetarian options
Atmosphere: 5
Food: 5
Service: 5
I went as part of a larger group and they were so great! They gave us a room and all the food was so delicious!
Atmosphere: 5
Food: 5
Service: 5
Food was outstanding, will be back. Service was great also.
Atmosphere: 5
Food: 5
Service: 5
Brava in downtown Pleasanton is a fantastic spot for a delicious and satisfying meal. We had a wonderful experience during our recent visit, enjoying a variety of items from their menu.
The beef empanadas were a standout—crispy on the outside and packed with flavorful filling. We also highly recommend the habanero fries; they arrived warm and had a great kick that made them truly delicious.
The power bowl with chicken was incredibly fresh and flavorful, a perfect healthy option. We also thoroughly enjoyed the chicken salad sandwich, which was well-prepared and very tasty.
Overall, Brava offers excellent food in a great downtown location. We highly recommend checking it out!
Atmosphere: 4
Food: 4
Service: 5
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