Burger King
5315 Hopyard Rd, Pleasanton
(925) 463-9394
Recent Reviews
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Did drive thru person gave food and I paid was not friendly dont need to work with public
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: French Fries, Whopper Jr
My first visit wasn’t great, I went in the evening and the place was almost empty. The staff was inside, but the door was closed, and no one came to assist even when I tried to enter, so I ended up leaving.
On my second visit, I was able to get in, but the restaurant was still completely empty. I ordered a burger and waited for a bit before it was delivered. The burger itself wasn’t anything special, not top-notch, but just okayish. Overall, an average experience
Atmosphere: 3
Food: 3
Service: 3
Very friendly people, very attentive and willing to answer the call.
Atmosphere: 5
Food: 5
Service: 5
Went to this location 11/29/25 before 8pm and the doors were locked with only the drive thru open. This is relatively early for a fast food restaurant to close indoor dining.
Atmosphere: 1
Service: 1
The tellers are body shaming rude girls
Atmosphere: 1
Food: 2
Service: 1
Went to the Burger King this morning. I was kind of ignored then a girl with glasses finally said hello and then just walked away and started doing another job. Didn't say anything like she would help me in a minute or anything, so I left.
So fast. So much difference. I love it ,very friendly staff. Wow!
Atmosphere: 5
Food: 5
Service: 5
There App let's you order to go food when the restaurant lobby is closed and the employees refuse to help
The young people don’t have customer service knowledge. The restaurant had garbage everywhere. I won’t be back.
Atmosphere: 2
Food: 4
Service: 2
Smiles on employees faces . Love em all
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Regular BK but not Wifi or TV at the time of my visit
Atmosphere: 3
Food: 4
Service: 4
Always clean and wiped down, staff is super friendly and quick.
Atmosphere: 5
Food: 5
Service: 5
Employees dont understand that touching your face and your hair and then proceeding to touch the food afterwards without washing your hands or putting gloves on is not hygienic
Make sure to check your fries. They always tend to be on the cold side, and sometimes the burgers seem to be warm and were probably sitting for a while. But it's Fast Food and to be expected. Overall it's decent.
Atmosphere: 4
Food: 3
Service: 4
Sometimes, you just need a double Whopper with cheese. This was the best Burger King I've eaten at in a very long time. Fresh lettuce and tomatoes, gooey cheese, hot burgers, and fries. This is what I expect from Burger King, but not always what you get. Staff was polite, efficient, and helpful.
Atmosphere: 5
Food: 5
Service: 5
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