Chick-fil-A
5785 Johnson Dr, Pleasanton
(925) 331-8384
Recent Reviews
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GLUTEN FREE BUN WAS COLD, DRY AND NON-EDIBLE
I ordered chicken sandwich with pickles on gluten free bun for take-out. Instead, I was given a bun in a sealed plastic bag and separate sealed bag with chicken. I was required to manually use my fingers to insert the greasy chicken between the bun. I was given nothing to clean my greasy fingers. THE BUN WAS COLD, DRY AND NON-EDIBLE. P.S. NO PICKLES were included!!!
Atmosphere: 3
Food: 2
Service: 4
Food came out hot and delicious. Matteo helped us at our table, he went above and beyond. Very attentive and great customer service by him.
Atmosphere: 5
Food: 5
Service: 5
Very fast, service was great and the food was very good and fresh. I ordered a original chicken sandwich, waffle fries and milk shake which was also very good.
Atmosphere: 5
Food: 5
Service: 5
Love the food here especially their waffle fries.
Atmosphere: 5
Food: 5
Service: 5
This location is now under construction. The app now only allows ordering for drive thru which means you can’t place a time sensitive order ahead of time. Ask to management that you should still be able to submit your order to be made ahead of time (instead of only when talking to drive thru personnel.
The people that work here are some of the nicest people on top of that the food is amazing not to mention the time frame that you're served in is much quicker than anything of this quality I've ever found
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Chick-Fil-A Waffle Potato Fries
Way too expensive. One person 15 bucks
Atmosphere: 4
Food: 3
Service: 5
Literally the best experience you can ever get. Kolton is a great director, delivered our catering order for our meeting with a great customer service !
I recommend this location to all businesses for catering orders.
Contact them directly to avoid unnecessary fees, they are so convenient and so nice!
The food comes hot, the fruits were fresh and tasty! Thank you again !!!
Atmosphere: 5
Food: 5
Service: 5
The location I visit is hit and miss. The food is good most of the time but sometimes their chicken is gamey “Heek” smell which is very off putting. Don’t know why but their buns are always cold!
Still one of the best chicken fast food options.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Spicy Chicken Sandwich, Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Sauce
Delicious as usual my favorite is the breakfast
Chicken egg and cheese sandwich.
Everyone knows this place just remember they
Are closed on SUNDAYS 😁😁
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Chicken Sandwich
Restaurantji Recommends
Very nice place
Atmosphere: 5
Food: 5
Service: 5
While waiting across from drive thru. There was a homeless man yelling and cursing really loud for over 15 minutes. Manger came out and made sure he was okay and if he could help. He then asked if he was thirsty and hungry homeless man said but no “pickles “ lol. Manger came back out gave him the food and kindly asked him to keep it down because of complaints and safety of others at his Establishment. He went Above and beyond that really made my day. Need more team leaders and Management that can lead the way he did…
Service: 5
The sandwich biscuit and spicy chicken sandwich are my favorite.
Atmosphere: 5
Food: 5
Service: 5
Stopped here for a sandwich biscuit since I heard so much about it. And I wasn't disappointed. Very pleasant place, clean and flowers on the table! Staff is friendly and helpful. The biscuit is nicely baked, fluffy and not dry. Though I would skip the bacon, they were lost in the sausage.
Atmosphere: 5
Food: 4
Service: 5
The best fried chicken I’ve had lately. Their fried potatoes were tasty too. The restaurant was pretty clean and neat and the waiter was very kind. I will definitely stop by again.
Atmosphere: 5
Food: 5
Service: 5
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