I stood there for 10 mins and no one even acknowledged me.
Atmosphere: 2
Food: 4
Service: 1
Pierre Griffin
It’s always lovely here and the drive thru line is so fast!!! The customer service is always A1 as well.
Atmosphere: 5
Food: 5
Service: 5
Jason Darr (Jason Darr)
I am extremely confused… in a good way!
At 4pm on a weekday, there were only 2 other tables with guests. There’s a huge dining area, the interior decorations are extremely cleanly and appealing. There’s actual live plants on the tables. The food was very hot and fresh. The workers were all very friendly and never forgot to say “my pleasure.” Not only that, they frequently came to people’s tables to ask if we needed more sauce or napkins or a refill.
Based on others comments, maybe this used to be a take out only location, I wouldn’t know… but it definitely has a dining area to eat inside and cashiers to take your orders.
The nicest and cleanest location I’ve ever been to.
Atmosphere: 5
Food: 5
Service: 5
Tamilselvam Somu
This is always a good place to stop by with no second thoughts . . If you wanna taste you up with fresh chicken and give your taste buds some yumminess . And especially kids meal is a fun for family to get kids engaged .
Atmosphere: 5
Food: 5
Service: 5
Kaya O
Great place, super nice staff
Atmosphere: 5
Food: 5
Service: 5
Sheri Lawson
Everything is served fresh and hot. This location is so much easier to deal with than the other Pleasanton location near 580.
Atmosphere: 5
Food: 5
Service: 5
Haricharan Bandigari
They gave us extra food !!!
Atmosphere: 5
Food: 5
Service: 5
Nan Andino
This store was much quieter than expected at 6 pm on a Tuesday, although thus is the last week of school ( last day June 5 2025)
First time at this location. I was surprised to hear that I could get ice cream instead of toy with child meal. Appreciate the two fruit options for kids meals instead of potatoes.
No placrground, but actually prefer that most of the time.
Atmosphere: 5
Food: 5
Service: 5
Cherie Chavez
Every time the location is clean and staff are friendly. Food is consistent and keeps us coming back!
Atmosphere: 5
Food: 5
Service: 5
Joe Diesal2
Always good. Store was in weird location but everything checked out.
Another mobile order only place. Waste of my time driving here. Couldn't easily get to the order site. Gave up. Drove to the other Chick fil a and 6 mins later had my food.
Atmosphere: 1
Food: 5
Service: 1
MJ H
I just don’t get it. I had two chicken clubs takeout the other day and I had to dump so much sauce on them to find any flavor. I was very disappointed. McDonald’s makes a much better chicken sandwich.
Food: 2
Deepa Murthy
What a sad experience I had today. This review is for the service person who behaved so sad that I had to write a review for it. So I went to take my pick up the order and as soon as I entered there was a girl who is supposed to look for the customer but she did not care. I waited like for 5 mins and she knew that I was there waiting for my order to be picked up. She saw me and asked my name and gave me my order and I asked for mayo and ketchup. She literally threw it in my bag!!!! I was like hello and she just turned around and ignored me coz she knew what she did. I called her twice and she acted as if she did not hear me so I had to be loud the third time. When I asked her name she said it so low that I couldn't hear her properly. But I think she said her name was “DIARI” Im sure she gave her name wrong so I'm describing her here. She is a female with long blond hair which was in a pony tail. and wears clear frame glasses. She is medium built and is around 5 feet 2 or 3 inches tall. And if you are that person I want to just say get a life. If you are unhappy with your job please do something else. Don't show your frustration to the loyal customers who pay for their food and make sure to thank you always.
Atmosphere: 1
Food: 4
Service: 1
Brian
Much better location than the one by the freeway. Waffle Fries are still the worst fry but that’s normal.
Atmosphere: 5
Food: 5
Service: 5
Cyrus Chu
Always show big smile and short hello and have a nice day…, it's very warm when picking up meal.
I stood there for 10 mins and no one even acknowledged me.
Atmosphere: 2
Food: 4
Service: 1
It’s always lovely here and the drive thru line is so fast!!! The customer service is always A1 as well.
Atmosphere: 5
Food: 5
Service: 5
I am extremely confused… in a good way!
At 4pm on a weekday, there were only 2 other tables with guests. There’s a huge dining area, the interior decorations are extremely cleanly and appealing. There’s actual live plants on the tables. The food was very hot and fresh. The workers were all very friendly and never forgot to say “my pleasure.” Not only that, they frequently came to people’s tables to ask if we needed more sauce or napkins or a refill.
Based on others comments, maybe this used to be a take out only location, I wouldn’t know… but it definitely has a dining area to eat inside and cashiers to take your orders.
The nicest and cleanest location I’ve ever been to.
Atmosphere: 5
Food: 5
Service: 5
This is always a good place to stop by with no second thoughts . . If you wanna taste you up with fresh chicken and give your taste buds some yumminess . And especially kids meal is a fun for family to get kids engaged .
Atmosphere: 5
Food: 5
Service: 5
Great place, super nice staff
Atmosphere: 5
Food: 5
Service: 5
Everything is served fresh and hot. This location is so much easier to deal with than the other Pleasanton location near 580.
Atmosphere: 5
Food: 5
Service: 5
They gave us extra food !!!
Atmosphere: 5
Food: 5
Service: 5
This store was much quieter than expected at 6 pm on a Tuesday, although thus is the last week of school ( last day June 5 2025)
First time at this location. I was surprised to hear that I could get ice cream instead of toy with child meal. Appreciate the two fruit options for kids meals instead of potatoes.
No placrground, but actually prefer that most of the time.
Atmosphere: 5
Food: 5
Service: 5
Every time the location is clean and staff are friendly. Food is consistent and keeps us coming back!
Atmosphere: 5
Food: 5
Service: 5
Always good. Store was in weird location but everything checked out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich
Restaurantji Recommends
Another mobile order only place. Waste of my time driving here. Couldn't easily get to the order site. Gave up. Drove to the other Chick fil a and 6 mins later had my food.
Atmosphere: 1
Food: 5
Service: 1
I just don’t get it. I had two chicken clubs takeout the other day and I had to dump so much sauce on them to find any flavor. I was very disappointed. McDonald’s makes a much better chicken sandwich.
Food: 2
What a sad experience I had today. This review is for the service person who behaved so sad that I had to write a review for it. So I went to take my pick up the order and as soon as I entered there was a girl who is supposed to look for the customer but she did not care. I waited like for 5 mins and she knew that I was there waiting for my order to be picked up. She saw me and asked my name and gave me my order and I asked for mayo and ketchup. She literally threw it in my bag!!!! I was like hello and she just turned around and ignored me coz she knew what she did. I called her twice and she acted as if she did not hear me so I had to be loud the third time. When I asked her name she said it so low that I couldn't hear her properly. But I think she said her name was “DIARI” Im sure she gave her name wrong so I'm describing her here. She is a female with long blond hair which was in a pony tail. and wears clear frame glasses. She is medium built and is around 5 feet 2 or 3 inches tall. And if you are that person I want to just say get a life. If you are unhappy with your job please do something else. Don't show your frustration to the loyal customers who pay for their food and make sure to thank you always.
Atmosphere: 1
Food: 4
Service: 1
Much better location than the one by the freeway. Waffle Fries are still the worst fry but that’s normal.
Atmosphere: 5
Food: 5
Service: 5
Always show big smile and short hello and have a nice day…, it's very warm when picking up meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich, Spicy Chicken Sandwich Deluxe Meal
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