Chipotle Mexican Grill
6654 Koll Center Pkwy, Pleasanton
(925) 426-0052
Recent Reviews
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no idea why they can't streamline the ordering procedure. just give us kiosks where we can clearly state what we want and not have to double and triple check that we are getting what we want.
Atmosphere: 3
Food: 4
Service: 2
What a great Chipotle!
Atmosphere: 5
Food: 5
Service: 5
Always a pleasure to stop by here when driving from San Jose to Modesto ... cussing service is 5 🌟
Atmosphere: 5
Food: 5
Service: 5
Ive been ordering here for the last three years, and I noticed that theyre being stingy for the toppings even though I ordered a double protein, which I paid for it. And today, I was very disappointed, I worked in a restaurant for 6 years before I joined the service,and I understand it sucks, hectic etc. but if you dont like your job then quit. Rather than making my burrito like a shit, its unacceptable behavior. Whoever you are, youll get your karma.
Atmosphere: 3
Food: 3
Service: 1
Good staff, friendly, clean restaurant, fast service.
Alright, we have been a long time patrons/fans of chipotle - and I want to write this review so some form of customer service and accountability is brought back into this location.
My takeout order was messed up! This has happened twice now in less than a month. We ordered a couple of veggie bowls a veggie burrito. After reaching home, to our surprise, one of the burrito bowl was labeled as barbacoa /meat bowl with someone else’s name.
We dont eat meat. So you could imagine.. I drove back to the location - and asked for a manager.
one of the associates opened the bowl, smelled it and let me know it was just labeled wrong!
There was no sorry, nothing done about the experience/ lack of!
The manager lacks basic communication , completely inexperienced, unapologetic and instead questioned me if I got an extra bowl that was someone else’s!
I am all about encouraging youngsters and proving them opportunities to learn and grow - BUT not at the cost of customer’s experience!
Chipotle get your ________ act together !!!
It's good, but it's a bit expensive for the amount of Protein (Meat) they serve per serving.
It's really hard to believe that they give police and firefighters 50% off. But are army American veterans who give their lives? They don't even consider for a 10% discount. Yeah, Chipotle needs to change their whole thing perspective on this manner. Because it's ridiculous. The police and firefighters don't do half of what we do. We deserve that discount way more than they do. All veterans speaking for
did not get me right and paper straws
Typical fast food
Restaurantji Recommends
Charged me 16 bucks for a bowl somehow 👎
Horrible portions.
Inedibly salty chicken and rice bowl.
This chipotle was awesome. Great hightop seating. Not too busy during lunchtime. Good portions, friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Half a bowl for the full price. Not worth $13!?
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