Chipotle Mexican Grill
6654 Koll Center Pkwy, Pleasanton
(925) 426-0052
Recent Reviews
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Good staff, friendly, clean restaurant, fast service.
Alright, we have been a long time patrons/fans of chipotle - and I want to write this review so some form of customer service and accountability is brought back into this location.
My takeout order was messed up! This has happened twice now in less than a month. We ordered a couple of veggie bowls a veggie burrito. After reaching home, to our surprise, one of the burrito bowl was labeled as barbacoa /meat bowl with someone else’s name.
We dont eat meat. So you could imagine.. I drove back to the location - and asked for a manager.
one of the associates opened the bowl, smelled it and let me know it was just labeled wrong!
There was no sorry, nothing done about the experience/ lack of!
The manager lacks basic communication , completely inexperienced, unapologetic and instead questioned me if I got an extra bowl that was someone else’s!
I am all about encouraging youngsters and proving them opportunities to learn and grow - BUT not at the cost of customer’s experience!
Chipotle get your ________ act together !!!
It's good, but it's a bit expensive for the amount of Protein (Meat) they serve per serving.
It's really hard to believe that they give police and firefighters 50% off. But are army American veterans who give their lives? They don't even consider for a 10% discount. Yeah, Chipotle needs to change their whole thing perspective on this manner. Because it's ridiculous. The police and firefighters don't do half of what we do. We deserve that discount way more than they do. All veterans speaking for
did not get me right and paper straws
Typical fast food
Charged me 16 bucks for a bowl somehow 👎
Horrible portions.
Inedibly salty chicken and rice bowl.
This chipotle was awesome. Great hightop seating. Not too busy during lunchtime. Good portions, friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Restaurantji Recommends
Half a bowl for the full price. Not worth $13!?
The food was cold and old… meaning the chicken was hard the rice undercooked small portions of everything.
Atmosphere: 2
Food: 1
Service: 2
Everything excellent
Atmosphere: 5
Food: 5
Service: 5
Went to Chipotle for first time and got a salad, there was so much liquid in the bottom it wilted my lettuce...nobody wants a wet salad, will never go again!! THEY DID NOT DRAIN ANYTHING THEY PUT ON
Atmosphere: 3
Food: 1
Service: 4
Typically had a terrible time here with small portions but decided to give it one more shot, was greeting by the amazing workers Trevor and Nathan who provided excellent service were extremely kind and know how to do there job! Thank you guys for your service will be returning
Atmosphere: 5
Food: 5
Service: 5
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