McDonald's

6800 Santa Rita Rd, Pleasanton
(925) 463-1955

Recent Reviews

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Nrdiaz

Poor service and didn't bother to listen at all to my order at all to the point they didn't care if we said we had a 2nd order after we did then we went off to go to a better McDonald's

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Chicken Nuggets and Fries

Joey Richter

Incredible!!! The mobile app is so streamlined that it’s probably the best food app available with multiple service options available but I think my favorite is table side service. McDonald’s is the top name in the industry for a reason. They continue to innovate. Five stars.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries

eggs beef

not 24 hours, open when they want to be.

dont waste your time.

Atmosphere: 1

Food: 1

Service: 1

armando sandoval

Service is usually quick. Fries tend to be cold or old at times. Depending on time of day you will get speedy service or you'll have to wait several minutes.

Atmosphere: 4

Food: 3

Service: 4

Mark Pangilinan

It took 5min to get small order of fries - they ended up giving me a large order of fries

Atmosphere: 4

Food: 4

Service: 3

B. Sweet

I am absolutely disgusted by the experience I had today at your establishment. I encountered an employee who shamelessly shamed my mother for using her EBT card to pay for her meal. The disrespect shown to her was beyond unacceptable. She was made to feel embarrassed and humiliated simply because she was using the assistance that is rightfully available to her.

It is appalling that someone working at a place that is supposed to offer service with respect would treat a paying customer so poorly. No one should ever be treated like that, especially when they are simply trying to feed themselves with dignity. The lack of empathy and professionalism displayed by this employee is infuriating, and I will not be returning to this location again.

I demand that this issue be addressed immediately, and that proper training be provided to staff on how to treat all customers with respect—regardless of how they pay for their meals. This behavior is completely unacceptable and should never happen again.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Big Mac

Jerry Anderson

Hot french fry with salt. Do I need to say more . ? Okay the fish sandwich Yummy 😋

Atmosphere: 5

Food: 5

Service: 5

Richard Compton

Trashy service there was a bunch of workers and no one taking orders . I'm not a robot I won't be ordering on your machines . Unfortunately McDonald's is becoming a place I can't use . They used to have the best service with a smile .

Atmosphere: 1

Service: 1

Alexey Bazhukhin

This place nice and clean, but ridiculously slow. One happy meal in 13 minutes. Which has been ready for at least 5 of those 13 minutes. 2 stars because it is bright and clean

Allison Prewitt

Great food and great service.

Atmosphere: 5

Food: 5

Service: 5

AARON M

Faster walking in

Atmosphere: 3

Food: 3

Service: 3

VICTOR LOU

Kid-friendliness: Lady is good, cool, work a lot, cleaning and friendly.

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Mcchicken, Big Mac

Ronika Lewis

Customer service was very bad my manager working the morning shift….
I will not return
I stop eating at McDonalds for a long time thought I would try it again and
I was disappointed
I made my decision never to return

Atmosphere: 1

Food: 1

Service: 1

Chuck Mosher

I used the drive thru for dinner. My order was hot, fresh, and exactly as ordered.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Quarter Pounder Hamburger

Dr. Traci Navarro

To be honest, McDonald's is one of my childhood pastimes and this specific location has the best food ever. I always get a custom order and they've always done it correctly. Highly recommend this location

Parking: Drive-Thru you still talk to a human which is awesome. I do not go inside so I do not know about how the service is but drive-thru is always awesome

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Hash Browns

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