Starbucks
511 Main St, Pleasanton
(925) 989-5789
Recent Reviews
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Vegetarian options: Great pastry selection. Personnely i chose bagel cream cheese and cakepop make it 2
What tremendous slowness of the workers, they arrive sleepy and lazy.
Atmosphere: 4
Food: 4
Service: 2
Thank you, Cece, for always crafting the perfect Americano(s) in the afternoon with a smile while working at my favorite downtown Pleasanton Starbucks location. When I need a little pick-me-up, this is my go-to place. Cece is an expert at her craft, and her shared talents are greatly appreciated.
Atmosphere: 5
Service: 5
Slowest starbucks i have been to, employees will stand around and talk rather than make a drink.
Atmosphere: 1
Food: 4
Service: 1
The location is good. Coffee was nice. But this is not the Starbucks to go to if you are expecting some quiet environment. The staff talk so loudly and the guy who makes coffee just bangs plates and other stuff and it’s so noisy. I understand this is public place and you cannot expect quiet work area but come on you cannot be this loud either. There are couple of lady staff here and they just don’t stop talking and they are very very loud and in a non-stop conversation. Even if you put on noise cancelling headphones they are not gonna work.
If you are looking for little quiet Starbucks please don’t go here. The owner or manager needs to look into this and teach their staff to have some common sense and be considerate of their customers.
Atmosphere: 1
Food: 2
Service: 3
Everything is very rich
Atmosphere: 5
Food: 3
Service: 5
Both restrooms are Out of Order. Bad
Extremely rude manager. She doesn't understand the Starbucks coffee refill policy. Argued with my wife about it and refused to refill our coffee. She then blamed other Starbucks stores for setting bad precedence of refilling people's coffees. I had to pull up the policy from the Starbucks website on my phone. One of the employees then refilled my coffee when the manager wasn't looking.EDIT after response from owner: 'Sorry' doesn't cut it when you had the opportunity fix things in store and chose not to. I understand one cannot be aware of the policy details. But one should practice humility that you may not know all the details instead of showcasing arrogance. And I did reach out to Starbucks customer service through the website already.
Atmosphere: 1
Food: 1
Service: 1
Went there 10 minutes after the official opening hours, only to find the door locked and the employee at the counter pretending not to see me. I checked the Starbucks app too to make sure I didn’t get the hours of operation wrong. And it showed the same information. Luckily, I didn’t press submit on my mobile order a moment earlier.
Atmosphere: 4
Service: 1
I ordered a decaf latte and it was almost just milk. Not good at all.
Atmosphere: 5
Food: 3
Service: 4
Restaurantji Recommends
They literally kicked me out of this Starbucks because they blocked off an area where kids allegedly steal coffee where I was sitting. No warning before I bought my coffee. They told me to go across the street to Inklings coffee shop. Super rude. The only reason for me to go here was to study.Also they didn’t kick any kids out. So…not sure what their issue was. Not blaming the workers because they’re just being ordered what to do, but rather their manager/owner.And wifi did not work
Has been to this Starbucks regularly, while waiting for wife to finish work. Great people, large glass wall open to see Main St Pleasanton, feeling relaxed.
Atmosphere: 5
Food: 5
Service: 5
TERRIBLE service, ordered a drink and a food today think I left my headphones there so on the way back I went there again and arrived at about 7:00 I tried to go in and knocked on the door several times but they wouldn't let me in even if it says close at 7 very disappointed he was also right next to the door!
Service: 1
Mobile Order a Pike and got there 5 mins late than the estimate. Two baristas were just standing at the counter just taking to each other. I had to remind them that there is an order in progress for a Pike and it took her 10 seconds to fill that order. It feels very disorganized.
Borger ?
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