So go to order. There is no acknowledgment that im standing there at the front of the line by the middle aged lady... No big deal, it happens. A very nice, younger asian lady eventually shows up and greets me to take my order, which was a latte. As i am waiting for my order, after some time, the middle aged woman puts a drink out and says "Latte". I asked "is this the coconut latte" and she snaps, "That's not yours". Okaaay... so I just leave to get a separate item (I'm inside safeway). When I returned, I see Mrs. Grumpy pants placing what looks to be my drinks down, since I'm the only one there. I didn't confirm. Wouldn't want to upset her with my annoying questions. This SB still gets 5 stars because the other girl was very nice and people have their bad days. But I'm posting this in case you're always having bad days, in which case, quit being a b*tch. :-)
Tawab H.
08/06/23 I asked her for a simple drink and she was not even able to make it. Poor service unfortunately I won't waste my time ordering drinks there anymore
Shashwat Nigam
Not a long wait line. Well attended and well served
Ramon Signett
The staff is super friendly.
Christian V.
Friday love $5 any grande drinks plus pastries all Friday long. Last day for this offer. Just want to say thank you for the barista tonight!
Ian V.
Friday love $5 any grande drinks plus pastries all Friday long. Last day for this offer. Just want to say thank you for the barista tonight!
Jesus A.
Very nice place, some good service especially from that worker Julia, she was very nice and sweet would definitely come back.
mini
It was a hot day in July so my husband and I went to the Starbucks in Pleasanton to get one of their very good green tea ice teas. Service was good.
Sathyan S
ok service and totally unfriendly staff. I guess it's the most unclean Starbucks in the area.
J W.
The Associate (I don't know her name) who was in the morning 9'ish was showing zero basic customer service. Through out the entire transaction to order coffee she was showing an unwelcome facial expression and zero communication (did not say a single word). She was showing the same attitude when asking to refill the half and half from the concession stand. Totally not a good experience on this particular transaction. Quite often I stop by this Starbucks in Safeway and their service is pretty good. The Associates are friendly and showing good customer service, but unfortunately not in this morning.
One of my go to Starbucks. Good size, clean, and ample seating with a few tables outside too. Staff here is always quick and friendly. Good amount of parking, it’s next to the Noah’s bagel shop in the Safeway shopping center.
April H.
Trisha was the kindest most attentive barista I have ever had! She was so sweet and went out of her way to clean one of the reusable cups for me! Hope to see her again at the Starbucks, She is amazing!
Lavanya T.
This is by far the best Starbucks I came across, all thanks to its wonderful customer service by Dawn and Tricia. They are both super sweet, try to connect with the customers, fulfill your needs just right, make the best coffee and always have a wonderful smile which shows they enjoy their work. This is the reason I prefer going back to them in Safeway rather than going to the exclusive Starbucks store in the same block. Cheers guys. Keep the great work going!
Venkat
One of the best Starbucks in Friday valley area.
Fun Time
One of my go to Starbucks. Good size, clean, and ample seating with a few tables outside too. Staff here is always quick and friendly. Good amount of parking, it’s next to the Noah’s bagel shop in the Safeway shopping center.
So go to order. There is no acknowledgment that im standing there at the front of the line by the middle aged lady... No big deal, it happens. A very nice, younger asian lady eventually shows up and greets me to take my order, which was a latte. As i am waiting for my order, after some time, the middle aged woman puts a drink out and says "Latte". I asked "is this the coconut latte" and she snaps, "That's not yours". Okaaay... so I just leave to get a separate item (I'm inside safeway). When I returned, I see Mrs. Grumpy pants placing what looks to be my drinks down, since I'm the only one there. I didn't confirm. Wouldn't want to upset her with my annoying questions. This SB still gets 5 stars because the other girl was very nice and people have their bad days. But I'm posting this in case you're always having bad days, in which case, quit being a b*tch. :-)
08/06/23 I asked her for a simple drink and she was not even able to make it. Poor service unfortunately I won't waste my time ordering drinks there anymore
Not a long wait line. Well attended and well served
The staff is super friendly.
Friday love $5 any grande drinks plus pastries all Friday long. Last day for this offer. Just want to say thank you for the barista tonight!
Friday love $5 any grande drinks plus pastries all Friday long. Last day for this offer. Just want to say thank you for the barista tonight!
Very nice place, some good service especially from that worker Julia, she was very nice and sweet would definitely come back.
It was a hot day in July so my husband and I went to the Starbucks in Pleasanton to get one of their very good green tea ice teas. Service was good.
ok service and totally unfriendly staff. I guess it's the most unclean Starbucks in the area.
The Associate (I don't know her name) who was in the morning 9'ish was showing zero basic customer service. Through out the entire transaction to order coffee she was showing an unwelcome facial expression and zero communication (did not say a single word). She was showing the same attitude when asking to refill the half and half from the concession stand. Totally not a good experience on this particular transaction. Quite often I stop by this Starbucks in Safeway and their service is pretty good. The Associates are friendly and showing good customer service, but unfortunately not in this morning.
Restaurantji Recommends
One of my go to Starbucks. Good size, clean, and ample seating with a few tables outside too. Staff here is always quick and friendly. Good amount of parking, it’s next to the Noah’s bagel shop in the Safeway shopping center.
Trisha was the kindest most attentive barista I have ever had! She was so sweet and went out of her way to clean one of the reusable cups for me! Hope to see her again at the Starbucks, She is amazing!
This is by far the best Starbucks I came across, all thanks to its wonderful customer service by Dawn and Tricia. They are both super sweet, try to connect with the customers, fulfill your needs just right, make the best coffee and always have a wonderful smile which shows they enjoy their work. This is the reason I prefer going back to them in Safeway rather than going to the exclusive Starbucks store in the same block. Cheers guys. Keep the great work going!
One of the best Starbucks in Friday valley area.
One of my go to Starbucks. Good size, clean, and ample seating with a few tables outside too. Staff here is always quick and friendly. Good amount of parking, it’s next to the Noah’s bagel shop in the Safeway shopping center.