Always a good meeting place with ready made food and refreshments
Atmosphere: 5
Food: 4
Service: 4
Heather Milburn
It just makes me SOO happy when my Americano is made well!! Thank you so much!! Friendly service and a perfect Americano, who could ask for more.
Atmosphere: 5
Food: 5
Service: 5
Aurora Rodriguez
I can’t believe how rude and unprofessional the service was at this Starbucks location. I went through the drive-through and ordered two regular black coffees with a side of heavy cream, along with a couple of food items. I had to repeat my order four times, and it even sounded like the employees were laughing or joking around while taking it.
When I got to the window, I asked for a drink carrier and stoppers for my drinks. The barista, with a noticeable attitude, told me I only had one drink. I explained that I had ordered two coffees. Instead of simply fixing the issue, another employee came over and told me that next time I need to order both drinks at the speaker. I responded that I did order both drinks — several times. Rather than acknowledging the mistake or apologizing, she told me again to repeat my order next time, using a rude and condescending tone.
This was an extremely simple fix — pour another small black coffee. Instead, I was treated as if I had done something wrong. The attitude and lack of basic customer service were very disappointing.
SC
The only kind, acknowledging barista is Aliyah!!! She is super nice ALL THE TIME!! And makes the BEST drinks !!
Service: 5
Edwin Lim
Quiet. Great place to meet friends.
Atmosphere: 5
Food: 5
Service: 5
Julio Flores
Best Costumer service from Juli,
Atmosphere: 5
Food: 5
Service: 5
Suresh G
Poor service. Stood there for 10 minutes to place an order but nobody took my order.
Service: 1
Shup lake
I’m a regular customer of Starbucks for many years. Today I ordered caramel macchiato with soy milk. I felt a bit different in taste but thought it might have differed due to different place Starbucks. However, I found dregs at the bottom of the cup. When we complained, the girl on the counter gave just a cold response “ I never saw like this” and refunded. I felt so bad.
Food: 1
Service: 1
C F
I am surprised that I will leave a negative feedback on a local Starbucks. standing at the counter for 5 min and ALL staffs (FOUR) pretended to be busy and not seeing me. The corporate should audit this site and make sure the service provided is up to Starbucks standards.
Service: 1
Paul Lo
terribly loud background music driving customers crazy, if Starbucks only allows deaf customers to sit down in store, just tag it on the door ok?
I love this starbucks! Calm place, good music and comfortable seats.
Atmosphere: 5
Food: 4
Service: 5
Eric Brunnett-Lazarte
Didn't have drip, wouldn't do a pour over.. only resolution offered was to buy a more expensive espresso drink no discount for not having coffee. Also missing ham and cheese croissant...
UPDATE: after owner replied I reached out to corporate customer service and the did credit my account for the cost of the espresso drink. So hopefully the store fixes their customer service issue but if not reach out to corporate.
Atmosphere: 3
Food: 1
Service: 1
SHIVANI MAHABALI
I usually love visiting this Starbucks. However recently they hired this older lady with Dora bangs and she’s quite rude. The only two times she has made my drink she had messed it up both times. The first time she messed up I asked nicely where the cold foam in my drink was and she said it sank to the bottom(I come here multiple times a week for the same drink and this has never happened. She didn’t want to remake the drink) today was my second encounter and my drink came out with no oatmilk. It was just espresso with syrup and cold foam. So I told the barista this time a different one because I know the other lady would make a deal about it. Well she did. She was slamming the oatmilk the cold foam maker and was obviously frustrated that I pointed the issue out. After I got my drink I which she rudely slide over, I said thank you very much and I got no response she just walked away. No smile or anything so rude. Every other barista at this store is jolly and friendly. But idk what is up with this certain lady. But she’s gotta go.
Atmosphere: 2
Food: 4
Service: 1
Shawna Jarnagin
I normally never have an issue with anything at this location but I needed to speak up about the horrible experience I received this morning. It’s 9:12am on Sunday 11/10 and I mobile ordered a cold brew and egg bites. App says it’ll be ready at 9:01. I show up at 9:05 and only food is ready. Not a big deal. So I sit down at the large tall table by the bar to wait for the coffee. (Which is sitting on the bar behind the barista, ready, just needs a lid - I knew it was mine as I could see my name on the label) I wait another 7 min and she finally puts a lid on it and sets it on the counter. I ask for 2 small waters for my kiddos and as she walks away from me, says loudly: “no! I’m very busy!” Other patrons turned around at the exchange. I’m flabbergasted that she says that and in such a manner. She’s taking her sweet time making coffee while listening to her music in her AirPods. My only response was: “you could have been kinder about your response. The water was for my kids.” This was the girl with a long brown ponytail in her mid-late 20s and looks to be maybe Hispanic? Never seen her before .horrible customer service skills.
Always a good meeting place with ready made food and refreshments
Atmosphere: 5
Food: 4
Service: 4
It just makes me SOO happy when my Americano is made well!! Thank you so much!! Friendly service and a perfect Americano, who could ask for more.
Atmosphere: 5
Food: 5
Service: 5
I can’t believe how rude and unprofessional the service was at this Starbucks location. I went through the drive-through and ordered two regular black coffees with a side of heavy cream, along with a couple of food items. I had to repeat my order four times, and it even sounded like the employees were laughing or joking around while taking it.
When I got to the window, I asked for a drink carrier and stoppers for my drinks. The barista, with a noticeable attitude, told me I only had one drink. I explained that I had ordered two coffees. Instead of simply fixing the issue, another employee came over and told me that next time I need to order both drinks at the speaker. I responded that I did order both drinks — several times. Rather than acknowledging the mistake or apologizing, she told me again to repeat my order next time, using a rude and condescending tone.
This was an extremely simple fix — pour another small black coffee. Instead, I was treated as if I had done something wrong. The attitude and lack of basic customer service were very disappointing.
The only kind, acknowledging barista is Aliyah!!! She is super nice ALL THE TIME!! And makes the BEST drinks !!
Service: 5
Quiet. Great place to meet friends.
Atmosphere: 5
Food: 5
Service: 5
Best Costumer service from Juli,
Atmosphere: 5
Food: 5
Service: 5
Poor service. Stood there for 10 minutes to place an order but nobody took my order.
Service: 1
I’m a regular customer of Starbucks for many years. Today I ordered caramel macchiato with soy milk. I felt a bit different in taste but thought it might have differed due to different place Starbucks. However, I found dregs at the bottom of the cup. When we complained, the girl on the counter gave just a cold response “ I never saw like this” and refunded. I felt so bad.
Food: 1
Service: 1
I am surprised that I will leave a negative feedback on a local Starbucks. standing at the counter for 5 min and ALL staffs (FOUR) pretended to be busy and not seeing me. The corporate should audit this site and make sure the service provided is up to Starbucks standards.
Service: 1
terribly loud background music driving customers crazy, if Starbucks only allows deaf customers to sit down in store, just tag it on the door ok?
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Such a dull folks working here...no energy at all
Atmosphere: 3
Food: 4
Service: 3
I love this starbucks! Calm place, good music and comfortable seats.
Atmosphere: 5
Food: 4
Service: 5
Didn't have drip, wouldn't do a pour over.. only resolution offered was to buy a more expensive espresso drink no discount for not having coffee. Also missing ham and cheese croissant...
UPDATE: after owner replied I reached out to corporate customer service and the did credit my account for the cost of the espresso drink. So hopefully the store fixes their customer service issue but if not reach out to corporate.
Atmosphere: 3
Food: 1
Service: 1
I usually love visiting this Starbucks. However recently they hired this older lady with Dora bangs and she’s quite rude. The only two times she has made my drink she had messed it up both times. The first time she messed up I asked nicely where the cold foam in my drink was and she said it sank to the bottom(I come here multiple times a week for the same drink and this has never happened. She didn’t want to remake the drink) today was my second encounter and my drink came out with no oatmilk. It was just espresso with syrup and cold foam. So I told the barista this time a different one because I know the other lady would make a deal about it. Well she did. She was slamming the oatmilk the cold foam maker and was obviously frustrated that I pointed the issue out. After I got my drink I which she rudely slide over, I said thank you very much and I got no response she just walked away. No smile or anything so rude. Every other barista at this store is jolly and friendly. But idk what is up with this certain lady. But she’s gotta go.
Atmosphere: 2
Food: 4
Service: 1
I normally never have an issue with anything at this location but I needed to speak up about the horrible experience I received this morning. It’s 9:12am on Sunday 11/10 and I mobile ordered a cold brew and egg bites. App says it’ll be ready at 9:01. I show up at 9:05 and only food is ready. Not a big deal. So I sit down at the large tall table by the bar to wait for the coffee. (Which is sitting on the bar behind the barista, ready, just needs a lid - I knew it was mine as I could see my name on the label) I wait another 7 min and she finally puts a lid on it and sets it on the counter. I ask for 2 small waters for my kiddos and as she walks away from me, says loudly: “no! I’m very busy!” Other patrons turned around at the exchange. I’m flabbergasted that she says that and in such a manner. She’s taking her sweet time making coffee while listening to her music in her AirPods. My only response was: “you could have been kinder about your response. The water was for my kids.” This was the girl with a long brown ponytail in her mid-late 20s and looks to be maybe Hispanic? Never seen her before .horrible customer service skills.
Atmosphere: 2
Food: 4
Service: 1
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