Subway

4555 Hopyard Rd C-23, Pleasanton
(925) 460-0707

Recent Reviews

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Chunming He

Just now I came to pick up online order. My online order was literally on the desk ready for pick up, as i saw it. The lady asked me to wait at least 20 minutes just because she wanted to complete whatever she’s doing, even though it just takes one or two seconds to grab my sandwich from the desk. What kind of business mode is this to hire nasty people to drive customers away? Very interesting. Bye Subway!

Michael St. Denis

Standard Subway. The guy making sandwiches was the only one there. He did just fine and our sandwiches were good

Atmosphere: 4

Food: 5

Service: 4

Rohan

Cancels any order online that uses a coupon. Subway claims they’re honoring the $6.99 footlong, but they’ll just cancel your order if you use that coupon.

Atmosphere: 1

Food: 1

Service: 1

Daniel Osuna

Good experience. The service is very good.

Atmosphere: 4

Food: 4

Service: 5

Malcolm Appelbe

Fast efficient service at this Subway!

Atmosphere: 4

Food: 5

Service: 5

ohad almog

Super slow, had to wait 25 minutes to order, one employee who can’t handle multiple customers. All the chairs were on the tables even though it was noon.

Atmosphere: 1

Food: 3

Service: 1

Harp

really really bad service here. the mexican guy with the long hair is on his phone the whole time and very rude. never going back.

Atmosphere: 4

Food: 3

Service: 1

Nayyer Khan

Came here to this location about 25-30 minutes early before the closing time they show on the app. When i got here the store was long locked and no one was in sight. For a fast food shop that makes you sandwiches while you watch them, 30 minutes is a long time, maybe it was even longer because there was no sign of anyone leaving or in the store. Why advertise a fake closing time? It just wastes the customers time.

Atmosphere: 1

Food: 1

Service: 1

Jia Huang

The owner of this location told the employees to not accept coupons. I won't be coming here again!

Atmosphere: 1

Food: 1

Service: 1

Jason Sun

Do not order online at this location. Ordered a steak sandwich with just cheese, lettuce, onion, and banana peppers. They added mayo, tomatoes, jalapeños and pickles. Not easy to remove when it’s all mixed into the sandwich and juices soaked into the bread. Seriously, how hard is it to read an order?

Food: 2

Service: 1

Cristhian Garcia

I like the food at Subway but the service was terrible, the person like that doesn't make you want to go with those expressions from the worker. I know that not all of us can be happy but at work it is something fundamental for the business.

Atmosphere: 1

Food: 4

Service: 1

Brian

Ordering offline error of death

Atmosphere: 1

Food: 1

Service: 1

Dan Brandenburg

Well, I was craving Subway and arrived at 8:30 and it was supposed to close at 9:00. The guy inside was sweeping the floors and told me it was closed. I guess I have no subway tonight :-) I guess he just closed early and didn't want my business.

Service: 1

Em Fish

As I am typing this, they are turning us away, we ordered online and it went through. They were open to 7pm yet closed over 30 minutes early and more

Emily Fischer

As I am typing this, they are turning us away, we ordered online and it went through. They were open to 7pm yet closed over 30 minutes early and more

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