The Counter Custom Burgers

Food is good, but service is terrible. Have been there about 7 times and probably 5 of them have issues. Good takes for ever, they forge things, nobody wants to take your order. We go there just because it is gluten free and the food is pretty good. Walnut creek location has much better service.

The food and staff were wonderful!

Great food and service. Isis is a great server; she's polite, communicative, and timely.

My husband and I went here for lunch, first time visit. I ordered the chicken wings, he ordered a sandwich with grilled onions and mushrooms and added a slice of cheddar cheese, it already came with provolone. The server passed by a few minutes after we placed our order, so my husband asked her if they carried a certain alcohol. She said "no" and walked away, didn't offer something else or a different brand. Our food came. Chicken wings were good, husband's sandwich was not. Onions were almost raw, mushrooms seemed like they were boiled, not grilled, and it was missing the provolone cheese. Our server didn't come by to check on us/our food until we were both done eating. Bill came, upcharged for the cheddar even though the sandwich didn't come with the original provolone? Also, we were advised the machines were down so they could only take cash or we would write down our card number so they could run it later

Just had my first meal at The Counter Custom Burgers!

Service was slow. Burgers were very expensive and did not include fries or a salad. Nice atmosphere.

Good food and great atmosphere...create your own burger...price wise is on the mid price.

I liked the Tater Tots more than the burgers here. I wish they gave you more sauce for the burger, both the bun and patty were pretty dry. Pretty pricey place, but definitely cheaper than Cheesecake Factory or PF Chang’s if you’re on a budget.

Burgers are solid. Fries arnt the best. "Shoe string is code for we can save money by selling fries that are worse than most fast food places"

Great food and dining experience . I highly recommend it.

The Counter offers a personalized dining experience with noticably high grade ingredients within a casual dining venue. The burgers come with a check list to choose your protein and toppings and sides. For proteins other than the house ground beef (which was very good) they offer are: the impossible meatless burgers , as well as mahi mahi, turkey, and a few other interesting options. Pretzel and Hawaiian buns also available here. If your indecisive like myself, they do have a normalized menu as well so one could pick standard sandwich and other items of that likeness. This location did have a bar which we did not visit, but it seemed decently large and popular. As is customary for better quality food, the price is definitely on the higher side. Expect to pay around 20-25$ per person. For our experience, it seemed the price point was a bit too high for us to give it a perfect 5/5. I'd say 4.8 but Google doesn't have that option. Thanks for the wonderful service and meal Counter Burger!

High quality food, good drinks worth the high price.

Decent burger place with a reasonable price. The service is always good but the menu is a bit limited, in my opinion. There was never a line at this branch, which is a big plus to me. I highly recommend impossible burger here.

Located in the Stoneridge mall next to CPK. Plenty of parking available. You can shop at the mall while you wait for your table. Service was friendly and efficient. Plenty of gluten free options on the menu. They have a gluten free make your own burger.

asked for a well done burger came bk super pink didn't notice till I was half way done and manager rolled his eyes smh