El Pollo Loco

123 E Holt Ave, Pomona
(909) 622-2275

Recent Reviews

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Antonio Pedraza

30 min. For my order was only 3 tacos no salsa no horchata

Atmosphere: 1

Food: 2

Service: 1

Demetria Dortch

I was not given chicken and i had a double of chicken. You all need to do better snice you are paying $20 an hr.

Atmosphere: 4

Food: 2

Service: 4

Stacey aka Lady Peaches

Gave me burnt and old chicken

Atmosphere: 1

Food: 2

Service: 2

Moy Garcia

Maybe invest in some customer service training for these employees? The girl at the drive thru window wasn't happy to be there and wanted to make sure I knew of it with her terrible attitude lol

Atmosphere: 2

Food: 2

Service: 1

Joel Brown

Just ordered this crap on Uber Eats. I received the worst nastiest burrito I've ever eaten. It featured overcooked burnt chicken, nothing but rice, no onions, no salsa. Also didn't receive the chips and salsa that I added to the order. Complete waste of time money and my sanity. Avoid this location at all costs.

Atmosphere: 1

Food: 1

Service: 1

Guillermo Parra

Great choice for chicken

Atmosphere: 5

Food: 5

Service: 5

Liam Stunts

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J C

Well first off, no straws, didn't get our chips that came with the combo, bought a tostado combo at 13.99 that had six little pieces of chicken. So disappointed

Food: 3

Service: 1

Baby Love

Bad customer service and unprofessional behavior from the manager

Service: 1

Ben Peter

The manager's assistant treated me rudely.

Atmosphere: 1

Food: 1

Service: 1

Robert Lopez

Need to do better with the chicken portion on the tostada bowls
All lettuce and no chicken

Atmosphere: 5

Food: 1

Service: 5

SULY PORTILLO

Xtra lettuce there not stingy food I always fresh

Juan Zendejas

Food at this location it not what it used to be. Employees are always in a hurry and they often get the order wrong and poor quality and preparation.

MominOC

we stopped for food to eat in the car before continuing on our trip. Went inside and it was clean but had guards at the door. Food was better than expected. Serving size and temperature were good. Would not eat inside or stay in the area too long.

Veronica Sanchez

The establishment was clean and the cashier was courteous. The food was delicious.

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