El Pollo Loco

123 E Holt Ave, Pomona
(909) 622-2275

Recent Reviews

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dale seiberling

It's good. Homeless everywhere outside.

Atmosphere: 3

Food: 4

Service: 4

Johnathan J Cummings

The last time we went you're a Russian us out the door and I had already have my teeth pulled so everything was still tender in my mouth as it is today do to me being a DIABETIC

Atmosphere: 5

Food: 5

Service: 5

Lynn Johnson

This is the worst location to go to. Do yourself a favor and drive to the one in La Verne or Montclair. This location is poorly managed and double check your order because it is never correct. The salad dressing is watered-down (if you even get salad dressing) and the salads are old and wilted. The chicken is over-cooked and dry. The employees and management staff put in no effort and it shows. Nobody is striving for excellence at this location for sure! I have tried it three times now hoping perhaps it was a bad day for them in addition to being a convenient location from the Pomona courts, wanted to support local business and feed our clerical staff...never again! Ordering food here is a complete waste of your money.

Atmosphere: 1

Food: 1

Service: 1

Jeff Cuevas

Cashier Angel was super dope hooked it up and the food was excellent. No complaints here. Always a good stop @ this location.
Good looking 👌 out guys 💯

Atmosphere: 5

Food: 5

Service: 5

Kayla Rojo

I ordered a salsa verde chicken quesadilla and it has 3 little pieces of chicken . Dissatisfied and disappointed to say the least I was hungry.

Food: 2

Service: 3

Antonio Pedraza

30 min. For my order was only 3 tacos no salsa no horchata

Atmosphere: 1

Food: 2

Service: 1

Demetria Dortch

I was not given chicken and i had a double of chicken. You all need to do better snice you are paying $20 an hr.

Atmosphere: 4

Food: 2

Service: 4

Stacey aka Lady Peaches

Gave me burnt and old chicken

Atmosphere: 1

Food: 2

Service: 2

Moy Garcia

Maybe invest in some customer service training for these employees? The girl at the drive thru window wasn't happy to be there and wanted to make sure I knew of it with her terrible attitude lol

Atmosphere: 2

Food: 2

Service: 1

Joel Brown

Just ordered this crap on Uber Eats. I received the worst nastiest burrito I've ever eaten. It featured overcooked burnt chicken, nothing but rice, no onions, no salsa. Also didn't receive the chips and salsa that I added to the order. Complete waste of time money and my sanity. Avoid this location at all costs.

Atmosphere: 1

Food: 1

Service: 1

Guillermo Parra

Great choice for chicken

Atmosphere: 5

Food: 5

Service: 5

Liam Stunts

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J C

Well first off, no straws, didn't get our chips that came with the combo, bought a tostado combo at 13.99 that had six little pieces of chicken. So disappointed

Food: 3

Service: 1

Baby Love

Bad customer service and unprofessional behavior from the manager

Service: 1

Ben Peter

The manager's assistant treated me rudely.

Atmosphere: 1

Food: 1

Service: 1

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