Jack In The Box
100 E Holt Ave, Pomona
(909) 620-5896
Recent Reviews
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Good place to eat.
Atmosphere: 5
Food: 5
Service: 5
Workers are always very friendly and working very hard always looking busy and helping other customers
Atmosphere: 5
Food: 5
Service: 5
Always gets orders wrong messy restaurant
Atmosphere: 2
Service: 3
Peaceful
This is the worst jack in box I ever been to. It's 9:00am dining area is dirty, dog food kibbles on the floor cold fries. Just pathetic.
Atmosphere: 1
Food: 1
Service: 1
What happened to your burger too salty
Atmosphere: 5
Food: 3
Service: 5
Poor nasty
This Jack in the Box location has had ongoing issues for years with homeless individuals occupying the parking lot, engaging in drug use, drug sales, and leaving the area unsanitary. Customers are left without safe or available parking spaces, and the environment feels unsafe to walk through. Despite these problems being persistent for years, management and the company have failed to take meaningful action. This creates a serious concern for customer safety and public health. It reflects poorly on the brand and demonstrates a lack of accountability or care for the community.
I see this every single day at this property and its disgusting.
Atmosphere: 1
Food: 1
Service: 1
I went to the drive thru and it was very quick & my Oreo shake was perfected by the midnight staff, Thank you for your good service.
Atmosphere: 5
Food: 5
Service: 5
GOOD FOOD
Restaurantji Recommends
Person who took my order didnt look or really act like she wanted to be there. No smile or anything. How we are greeted can easily change the experience.
Atmosphere: 2
Food: 3
Service: 2
The last 2 times the food has been disappointing, I even got sick 🤢
Atmosphere: 2
Food: 1
Service: 3
Their customer service & sauces on the side .... 🤓TURN ME ON!!!
Atmosphere: 5
Food: 5
Service: 5
I don't have a car and bus don't Go very often so when I do chose Jack in the box it's usually the app everything was fine until today Saturday morning 11:08am after sleeping in I decided hey I will order me Jack in the box breakfast I decided Ultimate breakfast Sandwich Combo with coke checkout chose payment weird message tiny box payment failed check information or try again my total order should of been only $21.33 delivery fee and taxes ok fine this glitch of payment failed happened 12 times. Apparently every time I tried to submit it was charging 21.33 I Lost a total of $295.33 on a $21.33 order basically my bank account went from 445 to 151 in mere minutes. I had to contact the bank now I'm waiting until Wednesday to see what happens. Tried to find a working phone number for Jack in the box customer service couldn't locate one so forget about taking to a human all I could do email at hey Jack.com. Needless to say I don't think I will be ordering Jack in the box anytime soon. I can't afford to be out almost $300
The people that work here are respectful even if you are homeless. The egg rolls are really good but are expensive, 3-$7
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Egg Rolls, Jumbo Jack, Jack's Spicy Chicken Combo, 2 Tacos
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