Jack in the Box

101 Foothill Blvd, Pomona
(909) 596-0029

Recent Reviews

Jean Clyde

Never have to wait too long for the food. Perfect temperature too. Friendly staff.

Food: 5

Service: 5

Jan Marie

Drive thru, fast, easy great staff of workers! Very fast and friendly. Love the 2 tacosfor $1.79 and the onion rings are the best!! I've ordered at many restaurants, Jack's are the best by far! 10 Stars!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Two Tacos

Ari Yeom

The best Jack in the Box experience yet. Staff are friendly, food was fresh and as ordered, and the dining area was well organized and clean.Your big smile and light-hearted laugh made me thankful. Keep up the great work and stay happy!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Two Tacos, Chicken Sandwich

S E

Not to friendly I find that most of these JB ever have the jack wraps and I am not going after midnight going around noon.Even when I go around 5am I can't order anything because they are uploading sales

Atmosphere: 2

Food: 2

Service: 2

DJ Jones II

The young man with the painted finger nails.He was very rude. He refused to count my change for me. And when I counted it, it was $10 short. He didn't apologize. He just gave me my money. Can let me know that he never counts to change out for customers. He just gives them their money. And he didn't call my order number when my order was ready. He simply yielled out a combo number. I was listening for my order number. And never heard so I asked him. Is that my order and he told me? Yes, can he also told me he doesn't call out order numbers.My experience at the Jack in the box. On foot Hill in Gary was the worst experience in a Jack in the box for myself. Ever Jack in the box will continue to get my business. Yes, not the one with him as an employee.

Food: 5

Service: 1

Ken Mixon

I actually just walked out and went to Covina Burger... They pay little to no attention to walk ins. They are So focused on the drive through that the dining room is mostly ignored. I waited about five minutes for the couple in front of me to be asked for their order, try then the "counter person" walked away and didn't return even to give drink cups to the first couple. I could drive across town and be served quicker! It's not like it's gourmet food?!

Atmosphere: 1

Food: 3

Service: 1

Dana Edwards

I hardly go to Jack in Box, decided to go and get something to eat. While I placing my order, the employee was rude by interrupting me while I was placing my order. When I confronted the employee…. said, “I didn’t appreciate being interrupted” the response I received back was silence. I said, “Well aren’t you going to respond?” Then finally I got response was told “what I can do, I’m by myself.” I didn’t respond, because I didn’t want to say anything that could come back to bite me. Regardless , if you are serving customers you don’t rush them while they’re ordering. They should get more help and not have one person taking orders and payments by their self. Overall, for now I am not planning to go back to that Jack in Box location. I would reconsider going to the Jack in Box, until they improve their customer service and get more help.

Atmosphere: 1

Food: 1

Service: 1

Malachi Laws

This location is cool. But who ever is cooking needs to pay attention. Or cook better. I came here today asking for the new double bacon Smashburger. Obviously in the image it’s supposed to come with grilled onions, bacon sauce, pickles, and cheese. Whoever made my burger completely forgot the grilled onions Didn’t even think about them. And on another occasion that I came here before this incident, I was given a grilled chicken sandwich with a breast that was so unbelievably dry I couldn’t even put a bite into the sandwich. It is not hard to pay attention to what you are cooking. I suggest they actually put grilled onions on those burgers before they try to sell them to people or else someone might get a little more angry than I am And do something stupid.

Atmosphere: 3

Food: 1

Service: 4

Lisa Mogis

Tacos at this location tasted like they did back in the 1980s...crunchy and ?

Food: 5

William M Fillpot

They messed up my order twice here, but then got it right the next time. Check your orders before you leave the drive thru just in case.

Atmosphere: 3

Food: 5

Service: 2

Ariana Pereyra

The staff is very nice.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sourdough Jack, Two Tacos, Curly Fries, Chicken Sandwich, Burger, Fries

Janet Jones

There vitamin water was not right went through the drive through. Had a large drink taste like water we went back told the man to check the machine. I just ordered a fruit punch. He didn't like that we brought the drink back. Some time things just happen. Jack in the box is great. This day the drink just wasn't right.

Food: 3

Cinthia Venegas

Came here at 4:00AM. CLOSED. Went to go put gas, came back at 5:00AM.. STILL CLOSED! Claims to be 24 hours but in reality it's not.Saw workers in the restaurant but lights were all off and drive thru menu lights off. Everything off.Change hours if you're not 24 hours. Workers getting paid to sit around and do nothing. Must be nice.

Kodak Geck

I came today on November 9 2023 at 4:20 am and all the lights are off been sitting here waiting for them to open for a whole half a hour now and still isn't open . like why have a 24 hour drive thru sign and not be open supervisor needs to come and see whats going on here.. I clearly see people in there 1 walking around and 1 just sitting down in the dinning area doing nothing just on his phone..

Atmosphere: 1

Food: 5

Service: 1

Desiree Hernandez

Every time i come to this Jack's, i always get oily, greasy, limp, soggy, tacos. Hate this Jack's.

Food: 1

Service: 4

Load More