Tom's Burgers 18
1190 Philadelphia St, Pomona
(909) 627-0878
Recent Reviews
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Was a consistent customer here until today, when my boyfriend took a bite of his food and a long hair came out. Called to complain and they gave a hard time for a refund. When I told the manager that I didn’t even care about the refund and I just wanted the girls to start wearing hair nets he got defensive and said they pull their hair back and that should be enough, I told him long ponytails can still shed hair. Never eating there again especially if they’re not receptive to feedback.
Food was good went for breakfast on a Saturday a little packed. Clean not very much parking. For a family of five we spend about $60 which is not bad.
Vegetarian options: Yes they have vegetarian options
Parking: Busy little corner shopping center
Atmosphere: 4
Food: 4
Service: 4
They were amazing good everything we had was amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fillet Burger on Wheat with Pepper Jack Cheese
That it
Atmosphere: 2
Food: 3
Service: 3
Food is great, friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich Combo
Clean. Legit. Fair prices. I Will be back ?
Atmosphere: 5
Food: 5
Service: 5
These where the next burgers I had in my life.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Excellent service and good food. I loved it and the prices were very affordable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito de Desayuno
Went this morning 7/2/2024 at around 7:30am placed an order ahead of time the lady in front told me that It was the wrong store and that they don't make what I ordered there, after a few moments of trying to convince her that yes they do and her giving me the worst attitude a cook came and told her my order receipt was right next to her then instead of apologizing for the mistake she just left like if I was still wrong. I'm sorry but she needs to look for a job that doesn't involve dealing with customers worst attitude ever. P.s. The cook was amazing and his customer service was amazing!
Atmosphere: 4
Food: 5
Service: 1
Food was excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Restaurantji Recommends
They dont respond rightaway at the drive thru. Keeps you wondering if theyre in business or what.
Atmosphere: 2
Food: 3
Service: 1
Your hamburgers are dry af
Atmosphere: 1
Food: 1
Service: 1
Used to work here 2018 good ppl clean food. 3024 I had a mid experiance w drive thru lady.
Atmosphere: 5
Food: 5
Service: 3
The am shift cooks deserve a 10/10
But the nightshift can't cook a burger to save their life ?
I'm just being honest the girls here cannot cook .
I ordered the strawberry waffle ? in the morning and it tasted like my mom cooked it . I wish I dropped a tip. Next time I see the good chef at the drive thru I'm gonna give you a tip bro . I used to work in restaurants too and it's alot of hard work that people never notice so giving a great cooked meal shows how much you enjoy your job . Thank you very much ?
Ivette helped our party of 7 after we placed our huge order up front. We asked to get a picture taken and she was very happy to do so. Thank you ma’am
Atmosphere: 4
Food: 5
Service: 5
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