Wingstop

2063 Rancho Valley Dr Ste 300, Pomona
(909) 622-2004

Recent Reviews

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Aidan

4 hours for food is insaine

Atmosphere: 1

Food: 1

Service: 1

Sylvia Perez

This place was amazing! Very clean

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings

Dan P.

This review is for Jeanette (I hope I spelled her name right) she is the most friendly, polite, kind and professional employee this location has. I know my food is gonna be bomb when she's there. Her customer service is 💯👌

Christine Bayaca

Terrible customer service… Placed order directly through Wing Stop website... order sent with doir dash, order never received, called Wing stop ... was told order is "out of their hands once picked ip by delivery driver" won't remake undelivered order that was PLACED DIRECTLY THRU WING

Atmosphere: 1

Food: 1

Service: 1

Samira Cansino

Ordered wings for Super Bowl at a day beforehand to pick up at 4 got there they said wouldn’t be ready until 830 pm. Horrible!!!

Atmosphere: 1

Food: 1

Service: 1

Chikis.S

The place is disgusting. Lots of people complaining these days. About 7 people complained about the food. The wings were not cooked well. They don't clean the tables, there is garbage, you complain to them and they don't accept their mistakes, they don't want to change your wings.

Atmosphere: 1

Food: 1

Service: 1

Profit MadeoffProductions

The wait is too long. I seen three customers come in order and got their food before mine. I only order 10 wings.
Waited 30 minutes. I thought you get one sauce with 10 wings. I was charged $1.80 for that after the fact.

Atmosphere: 3

Food: 3

Service: 1

darlene mendez

Called in for order did not speak to actual person went to pick up order on break it was all wrong ask for refund couldn't wait worker said they could not refund me didn't get her name but her and the manager that was there were very rude I did explaine that it's not my fault that u don't have actual people answering phone orders I had my mom call and explain they told her that they couldn't refund I didn't take the food but still was charged later my mom tried calling again finally spoke with the manager javier very helpful and resolved the matter.... the rest of the employees along with day management needs more training on customer service

Atmosphere: 1

Service: 1

Erica W

My chicken sandwich was soooooooooo good I had to call Wing Stop and ask for the cooks name! Ms. J made me the best chicken sandwich I have ever had! The sandwich was crispy and juicy on the inside. Not only did she make my food great, she gave amazing service. I forgotten to say no pickles on my sandwich, she came and ask me did I want pickles on my sandwich to make sure. (Which I did not want ?). Thank you Ms J for the excellent service!! I was done with wing stop until this day.

Atmosphere: 2

Food: 5

Service: 4

Recommended dishes: French Fries, Chicken Sandwich

D

Usually a good spot but charging 1.69 for a TEASPOON of seasoning is absolutely absurd. What does it cost to fill the little container with a mix of salt pepper and sugar??

a13ah

Ordered an hour prior and food was yet to be ready.

Atmosphere: 1

Food: 3

Service: 1

Destiny Orrosquieta

I got boneless wings they are dry it looks like they are burnt they feel stiff and they don’t have sauce on them

Food: 1

Service: 1

Antonio Luna

Cashier was nice but the guys in the back ruined the food, refused to provide water which is a violation of

Article II: Legal Requirements2.1 Pursuant to California Health and Safety Code Section 113725, all Restaurants are legally obligated to provide free drinking water to customers upon request.

Atmosphere: 1

Food: 1

Service: 3

Al33ah M3ndoza

Ordered an hour prior and food was yet to be ready.

Atmosphere: 1

Food: 3

Service: 1

C M

Terrible service been waiting for a 20 piece for 1 hour.

Atmosphere: 1

Food: 2

Service: 1

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