Ordered garlic fries and a drink along with wings. Fries didn’t have garlic as ordered. Drinking paid for was 32 ounce, drink received was 16 ounce. Wings were stale as if microwaved/reheated and lightly seasoned. When I called to get these issues resolved I was told they couldn’t do anything. I don’t plan on ordering from this wingstop again.
Atmosphere: 1
Food: 1
Service: 1
Danielle Towles
I just LEFT Wing Stop after being completely IGNORED while waiting for the cashier to get off the phone. She never said hello, hold on, I'll be right with you, nothing! I will say, she showed EXTREME patience with the person on the phone. My impression, and her body language, was that she was in no reasonable hurry to attend to the customers who were physically standing in line. And this is the definition of rude.
Service: 1
Fabian Villa
Yall shrunk the size of the boneless wings In half and hardly season them. Things came with an empty bottle squirt of sauce
Atmosphere: 3
Food: 1
Service: 5
S W
This place has the rudest customer service. They made us wait 1 hr for our food then we get our food and we're missing an item so I call and explain my bad experience because im about to cry! Then she tells me ok what you want me to do cuz I gotta go! So freaking rude!! She asks if I want a refund I say yes she says "ok bye" doesn't apologize for the inconvenience at all just hangs up on me. I explained to her how I didn't get to eat since they shrinked the boneless chicken wings half the size since I've been there and i had to feed my kids what we had. She then says we'll we don't have control of what size the wings are but they're aware they have shrinked in size so they throw in extra but no we did not recieve any extra wings with our order. These are not boneless chicken wings they're literally the size of popcorn chicken it's not worth the money. This whole experience from this store has made me so upset I just want to cry. It's messed up the way this place doesn't care about their customers
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Chicken Wings
Andrea
It is a place with a high demand for service, they need more staff to work so that the place is always clean and also the kitchen, it is too neglected in every way.
Atmosphere: 2
Food: 2
Service: 2
rodrigo abdiel martinez canales
Horrible, they don't accept cash
leo arredondo
Super disappointing the store does not accept cash super inconvenient probably won’t be coming back probably the owner that doesn’t trust his workers
Atmosphere: 2
Food: 3
Service: 3
Zoriffy
This wingstop is my go to spot for some chicken wingsa!. The customer service is good. The food is good. The bathrooms are clean as well and all around the establishment on the inside. I recommend you getting your chicken wings from this place when you're craving wings!
Atmosphere: 5
Food: 5
Service: 5
Michael Lozano
Great customer service!! Food came out quick! I always come to this store when I'm in the pomona area!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Wings, Mango
Excellent service, food it top notch. Will always come back
Atmosphere: 5
Food: 4
Service: 5
Josue Sanchez
This location doesn't accept cash
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Boneless Wings
André McAdoo
The customer service is great, but they have not been the same since they no longer have the Coke Freestyle machine. They are always understaffed and always have many orders.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chicken Wings
Arman Deswal
Very bad experience i never got my order at time , always they said 10 minutes but they takes more than 40 minutes
Julie is so helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, French Fries
Ordered garlic fries and a drink along with wings. Fries didn’t have garlic as ordered. Drinking paid for was 32 ounce, drink received was 16 ounce. Wings were stale as if microwaved/reheated and lightly seasoned. When I called to get these issues resolved I was told they couldn’t do anything. I don’t plan on ordering from this wingstop again.
Atmosphere: 1
Food: 1
Service: 1
I just LEFT Wing Stop after being completely IGNORED while waiting for the cashier to get off the phone. She never said hello, hold on, I'll be right with you, nothing! I will say, she showed EXTREME patience with the person on the phone. My impression, and her body language, was that she was in no reasonable hurry to attend to the customers who were physically standing in line. And this is the definition of rude.
Service: 1
Yall shrunk the size of the boneless wings In half and hardly season them. Things came with an empty bottle squirt of sauce
Atmosphere: 3
Food: 1
Service: 5
This place has the rudest customer service. They made us wait 1 hr for our food then we get our food and we're missing an item so I call and explain my bad experience because im about to cry! Then she tells me ok what you want me to do cuz I gotta go! So freaking rude!! She asks if I want a refund I say yes she says "ok bye" doesn't apologize for the inconvenience at all just hangs up on me. I explained to her how I didn't get to eat since they shrinked the boneless chicken wings half the size since I've been there and i had to feed my kids what we had. She then says we'll we don't have control of what size the wings are but they're aware they have shrinked in size so they throw in extra but no we did not recieve any extra wings with our order. These are not boneless chicken wings they're literally the size of popcorn chicken it's not worth the money. This whole experience from this store has made me so upset I just want to cry. It's messed up the way this place doesn't care about their customers
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Chicken Wings
It is a place with a high demand for service, they need more staff to work so that the place is always clean and also the kitchen, it is too neglected in every way.
Atmosphere: 2
Food: 2
Service: 2
Horrible, they don't accept cash
Super disappointing the store does not accept cash super inconvenient probably won’t be coming back probably the owner that doesn’t trust his workers
Atmosphere: 2
Food: 3
Service: 3
This wingstop is my go to spot for some chicken wingsa!. The customer service is good. The food is good. The bathrooms are clean as well and all around the establishment on the inside. I recommend you getting your chicken wings from this place when you're craving wings!
Atmosphere: 5
Food: 5
Service: 5
Great customer service!! Food came out quick! I always come to this store when I'm in the pomona area!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Wings, Mango
Restaurantji Recommends
Excellent service, food it top notch. Will always come back
Atmosphere: 5
Food: 4
Service: 5
This location doesn't accept cash
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Boneless Wings
The customer service is great, but they have not been the same since they no longer have the Coke Freestyle machine. They are always understaffed and always have many orders.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chicken Wings
Very bad experience i never got my order at time , always they said 10 minutes but they takes more than 40 minutes
Atmosphere: 1
Service: 1
Best food and service in the world
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
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