Carl’s Jr.
14949 Pomerado Rd, Poway
(858) 679-1663
Recent Reviews
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Great service from the guy at the register. He was friendly, helpful, patient, seriously refreshing.
The burgers were good. We had the hangover burger, which was actually really filling and pretty good. The bacon is like cheap tiny floppy bacon, not like if you make it at home, but it was fine and there was bacon in every bite. The burger patty was thin but good flavor. The egg is like scrambled eggs patty like in many breakfast sandwiches. The special sauce is a strong ketchup based sauce.
Here's where they lost stars....
1. They forgot our large french fry (we discovered when we got home 10 mins away and then they didn't answer their phone)
2. The amount of waffle fries wasn't even filling the cup, let alone sticking out of the cup at all. They were however yummy, which made the lack of a full cup hurt even more. ( I asked about the size when I ordered, debating if I should get two, but they said it was filled up completely.) I assure you, it was not.
3. Fried zucchini was good, just softer than I remember, not really crispy like I swear it used to be. Still good enough though. Also could have been more in the cup, we got 7 pieces total.
FWIW This was a fast improvement over the last time I went, about 5 years ago, when the manager was rude, forgot half my order, which I didn't notice until I got home and then they acted like it didn't happen when I went back to pick it up. And all the burgers had no condiments.
Super bowl free burger. I decided to try again. They still can't remember all the food in the order, shame on me for not checking I guess... Shame on them for not getting it right. (Oh and, no, it was not busy)
Anyways, kudos to the guy at the front and the cooks. Whomever is bagging the food and grabbing the fries... Don't be stingy and make sure you got everything please.
I'll be back if I'm in the area, but I'm DEFINITELY checking my order is all there.
Now, do I go make a 20 minute round trip to pick up a $4 large fry, try tomorrow, or let it go.....
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: The Breakfast Burger
Worst experience ever. Ordered a burger and waited over 30 minutes to get food even though it was me and one party in front of me. Asked for ketchup and told that the ketchup was by the soda machine. Went to the soda machine and no ketchup to be found. Absolutely wouldn’t recommend this place.
Atmosphere: 1
Food: 1
Service: 1
The Family and i decided to go out to eat at carls jr. but the gentleman that help us out at the drive thru was very rude and disrespectful i understand people can have bad days but it is not cool to take out your frustration on your customers not just that. my diablo fries i ordered were Shystie very little cheese on them and inly two slices of jalapeños then when he handed us our order he slams the little window shut aggressively. I should have looked at there reviews before i decided to take my family out to a fast food restaurant but i definitely hope that guy can get his attitude together because he is only pushing customers away and slandering this carls jr location on There reviews .
Atmosphere: 1
Food: 1
Service: 1
Hot fresh food, very friendly service
Atmosphere: 5
Food: 5
Service: 5
The food is fast, hot and tasty, and the staff are always super friendly and because I go there so much, they know my order which makes me feel good(lol) I would and will go there again.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fries, Western Bacon Cheeseburger
They were very fast & efficient at the drivethru. The burger selection was great.
Atmosphere: 4
Food: 4
Service: 4
I ordered double hamburgers, they charged me for them but they gave me single ones, one had some seasoning which in the end ended up making me sick to my stomach, very bad experience. It is not common from Carl's Jr, it is just this place where I have had bad experiences a couple of times.
Atmosphere: 3
Food: 2
Service: 1
I had the worst chicken sandwich I've ever had. I asked for lettuce & tomato, and was charged $.35 for each. The lettuce looked like it had been left out for some time. And there was no tomato at all. The chicken was hard/dry. Fries & Vanilla Shake OK.
Tried to "Contact" on their website & that was the useless. Don't know if ever got sent thru, because I got stuck trying to prove I was a human. There was no Skid button - just stupid.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Fries
coffee taste bad from city water and no water fresh unfiltered also ice tea taste like unfiltered and nasty
The staff here are particularly friendly and attentive.
Wheelchair accessibility: There is a wheelchair accessible entrance in the rear of the dining room, accessed through the drive-thru. Though unlocked and usable initially, this door has been locked for the past 5+ years.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Western Bacon Cheeseburger
Restaurantji Recommends
The staff here are particularly friendly and attentive.
Wheelchair accessibility: There is a wheelchair accessible entrance in the rear of the dining room, accessed through the drive-thru. Though unlocked and usable initially, this door has been locked for the past 5+ years.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Western Bacon Cheeseburger, Double Famous Star Combo
Kudos to the manager, Pasqual, for manually applying my $10 Rewards credit towards my app purchase last evening. The app was glitchy and not applying the earned credit that I received for participating in an online survey. Great fast food + amazing service!
Atmosphere: 5
Food: 5
Service: 5
Super friendly and social employees
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Inconsistent quality foods not that hot sometimes it's great
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Fries
Outstanding! Def the king of fast food. Not only that, but this location specifically was fresh and hot. Thank you!
Food: 5
Service: 5
Recommended dishes: Fries
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