We love El Pollo Loco! Specially that location!, everyone is nice, helpful and professional Itzel is very kind and her customer service skills are excellent!, we love the freshness of the food and the great deals.
Atmosphere: 5
Food: 5
Service: 5
Jaime Lim
I like their bowls. Good value too.
Food: 4
Service: 5
Judi Jenkins
Quick and delicious.
Food: 5
Service: 5
Jorge Abraham Castro Garcia
Awesome the chipotle and avocado quesadilla. You guys nailed. It's one of my top favs. Thanks for the great service from Betzabel the manager that did a really great job. Props to all of you guys.
Atmosphere: 4
Food: 5
Service: 5
Anne R.
The associates were so great here! I haven't eaten at such a clean restaurant in ages! What a pleasure! They even were wiping down the legs of furniture. Food was great too! We will definitely go back!
Atmosphere: 5
Food: 5
Service: 5
Cey B SCS
This is the cleanest and most comfortable El Polo Loco Ive ever eaten at! INCLUDING THE RESTROOM!!! That says alot.
Atmosphere: 5
Food: 5
Service: 5
Dahlia
They forgot to put in our order and offered free sides for the wait time. Super friendly and that would never happen in Los Angeles
Atmosphere: 5
Food: 5
Service: 5
Cindy Conyiers
Yummy! Friendly fast serbive
Atmosphere: 5
Food: 5
Service: 5
Steve Off
I had the chicken street tacos. They were just chicken onions and cilantro. The chicken was bland and could have been seasoned more. The price was good for the value meal at $8
Atmosphere: 4
Food: 3
Service: 4
Yeahoo Whoyah
I hadn’t been to an El Pollo Loco in many years. What happened? Atmosphere unrecognizable. Food was ok so 3 ⭐️.
Are you looking for great food and even better customer service? You came to the right spot. El Pollo Loco Poway (Maria, Lily and the rest of the team) are always there to greet you with a smile. Fast turnaround time and food always is on point! I cant wait for my next visit!
Atmosphere: 5
Food: 5
Service: 5
AMILTON DOIM
The food here speaks for itself. You can tell the kitchen takes pride in every dish. I had the braised short ribs with garlic mash — comforting, hearty, and cooked to perfection. The wine list is solid too. Ideal for a quiet night out or a romantic dinner.
Atmosphere: 5
Food: 5
Service: 5
A.A
The food was not good at all, it was mushy & tasted like everything was out of a can flavorless. I used the app to preorder and had a 20-minute drive to get there arrived and we still waited about 10 minutes. The inside dining room was a weird vibe, and its nice furniture but it's not inviting lighting is dark &feels very corporate. And the outside was cool until inrealized there were no umbrellas so the sun was so hot. I wouldn't go back. Customer service was great though.
We love El Pollo Loco! Specially that location!, everyone is nice, helpful and professional Itzel is very kind and her customer service skills are excellent!, we love the freshness of the food and the great deals.
Atmosphere: 5
Food: 5
Service: 5
I like their bowls. Good value too.
Food: 4
Service: 5
Quick and delicious.
Food: 5
Service: 5
Awesome the chipotle and avocado quesadilla. You guys nailed. It's one of my top favs.
Thanks for the great service from Betzabel the manager that did a really great job.
Props to all of you guys.
Atmosphere: 4
Food: 5
Service: 5
The associates were so great here! I haven't eaten at such a clean restaurant in ages! What a pleasure! They even were wiping down the legs of furniture. Food was great too! We will definitely go back!
Atmosphere: 5
Food: 5
Service: 5
This is the cleanest and most comfortable El Polo Loco Ive ever eaten at!
INCLUDING THE RESTROOM!!!
That says alot.
Atmosphere: 5
Food: 5
Service: 5
They forgot to put in our order and offered free sides for the wait time. Super friendly and that would never happen in Los Angeles
Atmosphere: 5
Food: 5
Service: 5
Yummy! Friendly fast serbive
Atmosphere: 5
Food: 5
Service: 5
I had the chicken street tacos. They were just chicken onions and cilantro. The chicken was bland and could have been seasoned more. The price was good for the value meal at $8
Atmosphere: 4
Food: 3
Service: 4
I hadn’t been to an El Pollo Loco in many years. What happened? Atmosphere unrecognizable. Food was ok so 3 ⭐️.
Atmosphere: 1
Food: 3
Service: 4
Restaurantji Recommends
Are you looking for great food and even better customer service? You came to the right spot. El Pollo Loco Poway (Maria, Lily and the rest of the team) are always there to greet you with a smile. Fast turnaround time and food always is on point! I cant wait for my next visit!
Atmosphere: 5
Food: 5
Service: 5
The food here speaks for itself. You can tell the kitchen takes pride in every dish. I had the braised short ribs with garlic mash — comforting, hearty, and cooked to perfection. The wine list is solid too. Ideal for a quiet night out or a romantic dinner.
Atmosphere: 5
Food: 5
Service: 5
The food was not good at all, it was mushy & tasted like everything was out of a can flavorless. I used the app to preorder and had a 20-minute drive to get there arrived and we still waited about 10 minutes. The inside dining room was a weird vibe, and its nice furniture but it's not inviting lighting is dark &feels very corporate. And the outside was cool until inrealized there were no umbrellas so the sun was so hot. I wouldn't go back. Customer service was great though.
Atmosphere: 3
Food: 2
Service: 4
Always great food
Atmosphere: 4
Food: 5
Service: 5
I love Pollo loco, great tasting chichen
Atmosphere: 5
Food: 5
Service: 5
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