El Pollo Loco

12427 Poway Rd, Poway
(858) 630-8080

Recent Reviews

Sort by
Alex H

As with all food restaurants prices have increased because of the governor's mandate, but with a coupon it was still somewhat reasonable. Chicken meal for 2.

Atmosphere: 4

Food: 4

Service: 4

Dr. Alex Hickethier

As with all food restaurants prices have increased because of the governor's mandate, but with a coupon it was still somewhat reasonable. Chicken meal for 2.

Atmosphere: 4

Food: 4

Service: 4

Josafat Reyes

The truth is, one of the crazy chickens that is very well attended, very efficient in clean service, I give them 10 out of 10, thank you

Atmosphere: 5

Food: 5

Service: 5

Tammy Cox

I always get my side of chicken extra chopped at every single other El Pollo Loco but the manager at the Poway location refused to do it. It was completely ridiculous. And for some reason they never give me a receipt at this location

Food: 4

Service: 1

Nicole Iglesias Santana

I’m still dreaming about my meal at Pollo Loco!! Each bite was a delight, and the presentation just blew us away. Don’t out on trying their New street corn chicken pollo bowl.
Highly recommended..
love the atmosphere, great customer service.
Restaurant so clean. Love it!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Tostada Salad, New Street Corn Chicken Pollo Bowl, Original Pollo Bowl Combo, Chips with Guacamole, Double Chicken Avocado Salad

Sandy G.

The customer service was outstanding, and the food was exactly what I was looking for.
I was so pleased with the service I received from the GM Aleida...
. They went above and beyond to help me find the perfect items. I was very impressed with the quality of the product I received.
Like Arnold Schwarzenegger said " I'll be Back"
Pollo Loco!!
You have earned a loyal customer.

I highly recommend this! 10/10

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Churro, Double Chicken Tostada Salad, BRC Kids Meal, 8pc Family Meal

ANTHONY LEMUS

The food was excellent, the employees were friendly and the service was good.

Atmosphere: 5

Food: 5

Service: 5

Edgar Gonzalez

The service was excellent and the food was good.

Atmosphere: 5

Food: 5

Service: 5

Ryan Archer

The El Pollo Loco on Scripps Poway Parkway closed and this one is now the closest to my house. Went here for a quick dinner this week and everything was as expected. The lights for the menu board were not on when I drove through - but thankfully they were open. Got a Chipotle Avocado Chicken Burrito and it was good. I thought I used to get chips with it...but not this time.

Atmosphere: 5

Food: 4

Service: 4

felipe trejo vega

Excellent service, the Manager named Leo, very helpful, attentive and patient...the food is delicious.... The chicken is juicy, as I like burritos, not to mention delicious too...I will gladly return... ?

Atmosphere: 5

Food: 5

Service: 5

Don Nieto

The "new" quesedillas are made without cheese. I'm told it has queso, but I neither see it or taste it.

Atmosphere: 2

Food: 1

Service: 2

M M

The pollo is loco good!

Atmosphere: 4

Food: 5

Service: 5

Samantha Thomson

Stopped by for a family catering meal. They were so nice and got it ready way faster than expected. Thank you!

Atmosphere: 5

Service: 5

arturo martinez

Very poor customer service . The manager Liz needs education!!

Charles Athan

I stopped by for a chicken bowl to eat in the restaurant. Ordered the regular bowl. It was good with salsa fresca in top. I was hungry before I started eating but not hungry afterward. The place was clean inside, and the restroom was clean as well.

Atmosphere: 4

Food: 5

Service: 5

Loading...