I had a truly amazing experience with catering an order for my mother‘s service. Planning my mother‘s service and making all of the arrangements largely fell on my shoulders, my father was grief stricken, and just couldn’t help much. The most challenging part of the service for me ended up being the catering for the get together after. Calling several caterers/sandwich shops. I was beginning to get stressed and emotional, and then I called Ikes. I had the absolute pleasure of dealing with Mike Zapien, he was extremely professional, detailed, and efficient. Mike was also very kind, patient, and helpful. In a world where todays customer service is hugely lacking within a lot of companies, I feel as though Mike went above and beyond he made a very difficult time just a little bit easier. People are quick to complain and less likely to compliment, and my experience with Ike’s, and Mike needed to be shared. I also need to say that the gentleman that delivered the sandwich was was also very kind, his name was also Mike, I did not get his last name. I believe Mike that delivered the sandwiches was a manager, who took it upon himself to deliver and make sure everything went smoothly. Everything about my experience with Ikes was truly amazing, and the sandwiches were absolutely delicious. Thank you so much for being there for us during a difficult time.
Andre Z
If you're into mediocre sandwiches at gourmet restaurant prices this is your place. Service was good though.
Ella
Vegetarian of 10+ years. Unfortunately $18 for one vegetarian sandwich is absurd, HOWEVER the fact that the option is even there is great. I ordered through Grubhub and they don’t allow very many modifications so I had to add my own olives and mayo at home. I would hope they had more topping options in store but it doesn’t look like it. The sandwich isn’t huge like I was expecting for $18. The vegetarian bacon is definitely morningstar farms & the vegetarian meat is tofurkey, both which I get at Walmart when I make my own SO the sandwich IS delicious, the bread was great. Again obviously the price is crazy and the only note I have is they should be filling the sandwiches more for that price. The vegetarian nuggets again just like Walmart and wish they were cooked more but still good! If I wanted to go out to eat with someone for a sandwich I would absolutely go here for the convenience of having vegetarian meat available.
Terry F
Unreal customer service with great vibes and great sandwiches
David Crowell
Ike's has an amazing assortment of sandwiches. Great tasting and good quality.
Parth Patel
Fantastic sandwiches! The employees were very friendly and accommodating towards my special instructions given a household with several allergies. A little on the pricey side but delicious and worth every penny.
Dudley Dawson
Horrible. Called in for a phone order at 8:50 and told no phone orders after 8:45. No love 💔
Leslie Clawson
I think they have excellent tasting sandwiches, but I cannot justify spending $55 on 2 sandwiches, 2 drinks, and 2 chips. That is ridiculous.
Sama Raoufi
Yummy vegan sandwiches. My favorite is meatless Mike.
Anthony Bowers
Top notch, and never a miss! I'm vegetarian, and the EVERY single sandwich is ALWAYS on point along with super service and atmosphere!🔥
Pricey sandwiches but unique! I had a free coupon for a sandwich from work. The service was great and fast prep. I got the cheapest sandwich on the menu and was $20. Probably won't come back because of price.
Aaron Robbins
Awesome sandwiches. Why are the numbers out of order?
Bilal B.
I’m a local customer who has visited Ike’s in Poway several times, but after today, it will be my last. While my departure may not be significant, I hope this feedback helps the management and staff improve.
I placed an order for pickup and wanted to redeem my rewards for free chips and a drink. Unfortunately, I wasn’t able to do so online, so when I arrived, I asked an employee for help. He didn’t know how to apply the rewards and referred me to the cashier. She tried to assist but needed to check with another employee, who was making sandwiches. This is where things went downhill.
Without even attempting to understand the situation, the employee immediately said, “That’s something we can’t do.” The cashier still tried to help, and I ended up placing a separate order for chips and a drink, successfully redeeming my points. However, the sandwich-making employee rudely told me to stop, implying I was trying to get a free sandwich. She said, “We don’t hand out free sandwiches at Ike’s,” even though I had already paid for my sandwich and was just using my rewards for chips and a drink.
My advice to management—specifically Carson, the manager—is to train your staff better. Rather than making assumptions, they should first understand the customer’s request. I wasn’t trying to get anything for free, just using the rewards Ike’s offers. If you’re going to have a rewards program, your staff should know how it works and treat customers respectfully.
Atmosphere: 1
Food: 4
Service: 1
Jeff Kaimer
Ike’s is always awesome. Something about my last sandwich was off, not as good as normal but I’ll definitely go back.
I had a truly amazing experience with catering an order for my mother‘s service. Planning my mother‘s service and making all of the arrangements largely fell on my shoulders, my father was grief stricken, and just couldn’t help much. The most challenging part of the service for me ended up being the catering for the get together after. Calling several caterers/sandwich shops. I was beginning to get stressed and emotional, and then I called Ikes. I had the absolute pleasure of dealing with Mike Zapien, he was extremely professional, detailed, and efficient. Mike was also very kind, patient, and helpful. In a world where todays customer service is hugely lacking within a lot of companies, I feel as though Mike went above and beyond he made a very difficult time just a little bit easier. People are quick to complain and less likely to compliment, and my experience with Ike’s, and Mike needed to be shared. I also need to say that the gentleman that delivered the sandwich was was also very kind, his name was also Mike, I did not get his last name. I believe Mike that delivered the sandwiches was a manager, who took it upon himself to deliver and make sure everything went smoothly. Everything about my experience with Ikes was truly amazing, and the sandwiches were absolutely delicious.
Thank you so much for being there for us during a difficult time.
If you're into mediocre sandwiches at gourmet restaurant prices this is your place. Service was good though.
Vegetarian of 10+ years. Unfortunately $18 for one vegetarian sandwich is absurd, HOWEVER the fact that the option is even there is great. I ordered through Grubhub and they don’t allow very many modifications so I had to add my own olives and mayo at home. I would hope they had more topping options in store but it doesn’t look like it. The sandwich isn’t huge like I was expecting for $18. The vegetarian bacon is definitely morningstar farms & the vegetarian meat is tofurkey, both which I get at Walmart when I make my own SO the sandwich IS delicious, the bread was great. Again obviously the price is crazy and the only note I have is they should be filling the sandwiches more for that price. The vegetarian nuggets again just like Walmart and wish they were cooked more but still good! If I wanted to go out to eat with someone for a sandwich I would absolutely go here for the convenience of having vegetarian meat available.
Unreal customer service with great vibes and great sandwiches
Ike's has an amazing assortment of sandwiches. Great tasting and good quality.
Fantastic sandwiches! The employees were very friendly and accommodating towards my special instructions given a household with several allergies. A little on the pricey side but delicious and worth every penny.
Horrible. Called in for a phone order at 8:50 and told no phone orders after 8:45. No love 💔
I think they have excellent tasting sandwiches, but I cannot justify spending $55 on 2 sandwiches, 2 drinks, and 2 chips. That is ridiculous.
Yummy vegan sandwiches. My favorite is meatless Mike.
Top notch, and never a miss! I'm vegetarian, and the EVERY single sandwich is ALWAYS on point along with super service and atmosphere!🔥
Restaurantji Recommends
Pricey sandwiches but unique! I had a free coupon for a sandwich from work. The service was great and fast prep. I got the cheapest sandwich on the menu and was $20. Probably won't come back because of price.
Awesome sandwiches. Why are the numbers out of order?
I’m a local customer who has visited Ike’s in Poway several times, but after today, it will be my last. While my departure may not be significant, I hope this feedback helps the management and staff improve.
I placed an order for pickup and wanted to redeem my rewards for free chips and a drink. Unfortunately, I wasn’t able to do so online, so when I arrived, I asked an employee for help. He didn’t know how to apply the rewards and referred me to the cashier. She tried to assist but needed to check with another employee, who was making sandwiches. This is where things went downhill.
Without even attempting to understand the situation, the employee immediately said, “That’s something we can’t do.” The cashier still tried to help, and I ended up placing a separate order for chips and a drink, successfully redeeming my points. However, the sandwich-making employee rudely told me to stop, implying I was trying to get a free sandwich. She said, “We don’t hand out free sandwiches at Ike’s,” even though I had already paid for my sandwich and was just using my rewards for chips and a drink.
My advice to management—specifically Carson, the manager—is to train your staff better. Rather than making assumptions, they should first understand the customer’s request. I wasn’t trying to get anything for free, just using the rewards Ike’s offers. If you’re going to have a rewards program, your staff should know how it works and treat customers respectfully.
Atmosphere: 1
Food: 4
Service: 1
Ike’s is always awesome. Something about my last sandwich was off, not as good as normal but I’ll definitely go back.
Atmosphere: 5
Food: 3
Service: 5
Best vegan sandwiches we have ever had! Amazing ?
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