McDonald's

12510 Poway Rd, Poway
(858) 748-2636

Recent Reviews

Jay Kay

This store needs new management. It's been very slow for drive-thru pick and online orders. Even walk-in is terrible. They will always instruct you to wait in a different parking spot even when nobodys behind you. After they give u a # to park at expect to wait 10-20mins. Employees are just milking it. It's been like this for a while now, so I'm finally writing a review. There are other McDonald's with fewer employees than can move much faster. This store has enough staff, everyone is all over the place.

Service: 1

jasmine wang

said we cancelled the order when we didnt so we ordered again and asked for a refund to the card. gave us refund in quarters and when we got the food, they completely messed up the order and didnt give any condiments we asked for

Atmosphere: 3

Food: 2

Service: 1

leonardo sandoval

Wow clean bathrooms!

Atmosphere: 4

Food: 4

Service: 4

Dino Soar

Waiter was a 16 year old. I hate when kids try to get money early on so that when they move out theyll be ready to buy a house ????

Atmosphere: 3

Food: 3

Service: 4

Katlynn Mason

Under staffed, employees was working while on their break. Total chaos.

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Fries, Chicken Mcnuggets, Big Mac

Pete Carroll

Worst drive thru service I've ever experienced. I was skipped 4 times in the double drive thru. Everything I tried to order I was told to wait. I ended up backing out of the drive thru and leaving.

Atmosphere: 1

Service: 1

paul kassel

Really bright inside. Not enough privacy for a large group like we had. Great service though.

Atmosphere: 4

Food: 4

Service: 5

Alita Hawksworth

Drive thruFriendly staff at ordering and windowOrder was correct and appropriate temperaturePlenty of parking in their lotEasy access location

Food: 4

Service: 4

Juna Meron

Absolutely gorgeous and

Food: 5

Ilhami Altınören

I saw withmy own eyes. A male employee use the bathroom and didn't wash his hands. And when I talked to the manager, she said that that guy is on his break. This shouldn't be an excuse for not washing hands after using the bathroom.

Atmosphere: 1

Food: 1

Service: 1

Élı'ane

Absolutely awesome thank YouCoffee delicious ?

Atmosphere: 5

Food: 5

Service: 5

Stifen Dill

Fast and tasty foodDietary restrictions: Complete and good food

Atmosphere: 3

Food: 3

Service: 3

Florian Rocha

Very friendly and quick service

satish m

I was in drive thru, I was saying hello for them to listen my order. I called " hello" more than 15 times but they didn't even take my order till the end, I was surprised why they took the order behind me... When I was asking to take my order at the end, she talks in Spanish with other guy??I did not know till the end that Mexican lady showed racism on me but took the order behind my car. It was very disrespectful and disappointing to know that how bad McDonald's customer service is??!!

Mr. Helper

Horrible

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Cheeseburger

Load More