Avoid this poway location, my order to go they did not put items I paid for in my order when I got home I called manager who acted like it was a joke and did not make it right, check your order before you leave , they are incompetent at this location, this is not the first time they have done this will not return
Atmosphere: 1
Food: 1
Service: 1
Santiago Aguilar
Really nice staff love eating here
Drime Norbu
Horrible service this is the second time I've gone for lunch and they have not had steamed rice. I was told it would be five minutes I waited almost 15 min then they gave away all the chicken I had ordered for my meal . I was told I would have to wait another 8 min for the rest of my order . They knew I ordered the chicken. I will never go back to this place again.
Service: 1
Marty McClung
Typical Panda, good thing you know what you're getting
Atmosphere: 3
Food: 4
Service: 4
DT Schmitz
Still one of my favorite fast food places, BUT they have definitely cut portions. I have been over to China Fun with better food, more options, and basically same cost
Atmosphere: 3
Food: 3
Service: 4
Jose B
The staff was very serious and I waited a long time for my order with the girl. The food was good, especially the orange chicken, but the kung pao was very raw and barely cooked. It was better if it was well cooked.
Atmosphere: 5
Food: 3
Service: 2
Andre Leon
I love the workers and food here. Most of the time that I come here, I pick up or order the family meals. Once in a while, I order 1-person meals. The workers are always professional, even during peak hours. I always get the food warm and tasty.
I've always received my food at reasonable times. I would never mind waiting 25 minutes for a family meal or 15 minutes for a 1-person meal. I always expect that they're busy and that they can run into any unexpected problems. However, I've only had one serious issue in the past with an order that they were able to make, but didn't and prioritized in-person customers.
This was some time in 2021 or 2022. At around 1:50pm, I placed a 1-person order online before work (1 side, 2 entrees). I went to pick up the order around 2:05pm (15 minutes later). The order wasn't ready. I told the cashier about my pick-up order. The cashier mentioned that they were working on it. While waiting, I saw the workers taking new orders from several in-person customers. Some of those customers got their food immediately and the others got it about 5 to 12 minutes after they ordered. I ended up getting my food around 2:20pm, even though I had ordered my 1-person meal around 30 minutes before they did. This is the only serious issue I've had with this Panda Express. One of the workers apologized about the long wait time for a small order. Other than that, they've always been great with customer service, quality of food, and serving time.
Atmosphere: 5
Food: 5
Service: 5
Teresa
The mushroom chicken and chow mein were good. The power greens not so good, I got the last of the bowl.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chow Mein, Fried Rice, Chinese Fortune Cookies
Fahad
Milli was super nice and respectful. We got big order and she was very patient with us. We are very happy with her service. Thank you Milli and thanks to everyone over there. Delicious food, excellent service, and fantastic team. Much love.
Atmosphere: 5
Food: 5
Service: 5
Ferdi Laco
Panda is about so good. What makes this place exciting and inviting is the staff. Like the food servers and cashiers. They will make sure that you get everything you need before that check you out. And they give good amount of food on every order. Stop by Panda Express Poway for a good meal.
Shouldn’t be out the ordinary but the service here was amazing. Genuine smiles and helpful people all around the store.
Atmosphere: 5
Food: 5
Service: 5
EJ Soriano
The 2 Filipina ladies working the front are amazing!!! They have the best attitude I’ve ever seen. When I walked in they were smiling, super polite, and welcoming. Phenomenal customer service. Keep up the fabulous work.
Atmosphere: 5
Food: 5
Service: 5
Francisco Ortiz
No good same and the food you buy they give little only greedy
Atmosphere: 1
Food: 1
Service: 1
Mike Rose
So so.
Atmosphere: 3
Food: 3
Service: 4
Sweety Bear
It was good but someone put under cooked chicken out to be served. Thankfully the woman cutting it noticed and took it back to the grill. Very close call.
Avoid this poway location, my order to go they did not put items I paid for in my order when I got home I called manager who acted like it was a joke and did not make it right, check your order before you leave , they are incompetent at this location, this is not the first time they have done this will not return
Atmosphere: 1
Food: 1
Service: 1
Really nice staff love eating here
Horrible service this is the second time I've gone for lunch and they have not had steamed rice. I was told it would be five minutes I waited almost 15 min then they gave away all the chicken I had ordered for my meal . I was told I would have to wait another 8 min for the rest of my order . They knew I ordered the chicken. I will never go back to this place again.
Service: 1
Typical Panda, good thing you know what you're getting
Atmosphere: 3
Food: 4
Service: 4
Still one of my favorite fast food places, BUT they have definitely cut portions. I have been over to China Fun with better food, more options, and basically same cost
Atmosphere: 3
Food: 3
Service: 4
The staff was very serious and I waited a long time for my order with the girl. The food was good, especially the orange chicken, but the kung pao was very raw and barely cooked. It was better if it was well cooked.
Atmosphere: 5
Food: 3
Service: 2
I love the workers and food here. Most of the time that I come here, I pick up or order the family meals. Once in a while, I order 1-person meals. The workers are always professional, even during peak hours. I always get the food warm and tasty.
I've always received my food at reasonable times. I would never mind waiting 25 minutes for a family meal or 15 minutes for a 1-person meal. I always expect that they're busy and that they can run into any unexpected problems. However, I've only had one serious issue in the past with an order that they were able to make, but didn't and prioritized in-person customers.
This was some time in 2021 or 2022. At around 1:50pm, I placed a 1-person order online before work (1 side, 2 entrees). I went to pick up the order around 2:05pm (15 minutes later). The order wasn't ready. I told the cashier about my pick-up order. The cashier mentioned that they were working on it. While waiting, I saw the workers taking new orders from several in-person customers. Some of those customers got their food immediately and the others got it about 5 to 12 minutes after they ordered. I ended up getting my food around 2:20pm, even though I had ordered my 1-person meal around 30 minutes before they did. This is the only serious issue I've had with this Panda Express. One of the workers apologized about the long wait time for a small order. Other than that, they've always been great with customer service, quality of food, and serving time.
Atmosphere: 5
Food: 5
Service: 5
The mushroom chicken and chow mein were good. The power greens not so good, I got the last of the bowl.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chow Mein, Fried Rice, Chinese Fortune Cookies
Milli was super nice and respectful. We got big order and she was very patient with us. We are very happy with her service. Thank you Milli and thanks to everyone over there. Delicious food, excellent service, and fantastic team. Much love.
Atmosphere: 5
Food: 5
Service: 5
Panda is about so good. What makes this place exciting and inviting is the staff. Like the food servers and cashiers. They will make sure that you get everything you need before that check you out. And they give good amount of food on every order. Stop by Panda Express Poway for a good meal.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Shouldn’t be out the ordinary but the service here was amazing. Genuine smiles and helpful people all around the store.
Atmosphere: 5
Food: 5
Service: 5
The 2 Filipina ladies working the front are amazing!!! They have the best attitude I’ve ever seen. When I walked in they were smiling, super polite, and welcoming. Phenomenal customer service. Keep up the fabulous work.
Atmosphere: 5
Food: 5
Service: 5
No good same and the food you buy they give little only greedy
Atmosphere: 1
Food: 1
Service: 1
So so.
Atmosphere: 3
Food: 3
Service: 4
It was good but someone put under cooked chicken out to be served. Thankfully the woman cutting it noticed and took it back to the grill. Very close call.
Atmosphere: 5
Food: 4
Service: 5
Loading...