I went to this Winstop. I placed my order with Jenny. Her customer service skills are Top Tier. She helped me soon as I walked in the door. I didn’t have to wait. Jenny truly goes above and beyond. Thank you again Jenny for all your help and kindness.
Atmosphere: 5
Food: 5
Service: 5
Ryan Hache
If you want to eat here you’re better off eating at the dumpster behind a CVS in downtown. I placed an order for delivery on the wingstop app at 8pm and the two employees are sitting on their butts in the store saying “my order never went through” or “we’re making it now” “you future dated this for next week. Excuse me? I get It if you’re busy but after calling them two times and waiting 2 hours I drove to the restaurant and told them that I was Here for a pickup. The guy said he can make it in 6 mins or give me a refund and that can take up to 67 days. This is ridiculous I had to escalate this to their instagram page for a refund. I don't Recommend this place at all whatsoever. Waste of time and money
Atmosphere: 1
Food: 1
Service: 1
Susan Phillips
Fresh hot wings to go. Friendly service. Wings take a little longer than other kinds of fast food, so it's good to order online before you pick them up. My favorites are the garlic parmesan and the BBQ - ALWAYS get the bone-in - they're the most flavorful and moist!
Atmosphere: 5
Food: 5
Service: 5
Ytpremo 653
They DONT USE HALAL CHICKEN. They changed their policy and never notified their customers.
Atmosphere: 1
Food: 1
Service: 1
Andy A
This place is primarily for take out. Very few people dine in. The AC is blasted on high at all times here , so even on the coldest days expect the ambient temperature inside to be in the 60s. I can only comment on the chicken tenders atomic level - I have ordered these twice and have regretted it each time. Not because of the heat level - it pales in comparison to Dave's Hot's lower levels of heat. It's because the food just isn't that tasty. It's way oversalted and difficult to eat. I haven't tried the wings but will give them a try too at least once.
Koko F
last time i came here the food was alright but the guy who was making it was eating fries while making my food and then I found fries in my corn
Atmosphere: 3
Food: 3
Service: 3
Sushi Place
Ordered delivery and both of my drinks came wrong. Guy tells me that the delivery driver must have filled the wrong drink. Why are drivers filling up my drink?
Sai Teja
Wait times are ridiculous
Ivan Aispuro
Order 2 hrs in advance for food 😅
CaliBango
The absolute worst wing stop ever! Rude workers, slowest delivery time of all time, and on top of that half of my food is missing. You call them on the phone and they don’t even give you a refund! Such bs and a horrible horrible company. Never order or takeout from here. This place deserves 0 stars.
An hour late. That’s how long I waited. And when the food finally arrived, half of it was missing. Not a small mistake—half the order, gone. I called, expecting an apology or at least a prompt solution. Instead, they told me I had to come pick it up. After waiting over an hour? Unbelievable. The frustration, the inconvenience—it was beyond disappointing. Never again.
Gerardo Parra
Too many to list
Jalene Hillery
Ordering on the app is great, however the app doesn’t help the store out cause I don’t think it has a function where it truly has an idea how far behind they are or has many orders are ahead of yours. We have ordered on the app several times. The app says it will be ready in 10-15, but we don’t leave the house till 25 minutes later and even then we still have to wait for our order once arriving at the store. The boneless wings and flavors are yummy! But tonight we ordered bone in and boneless and arrived home to find everything was boneless even though we paid more for the bone in items. The fries were so soggy and under cooked we had to put them in the air fryer. This store is always so busy that you would think they would have the staff to support their rush.
Sagar Kumar
Worst customer service. Took 30 mins to process an order without any courtesy to accept their mistake.
Atmosphere: 1
Food: 2
Service: 1
Ryan
By far the slowest restaurant I have ever been too. I have placed my order in over an hour and a half ago. Still not ready yet. The worker at the front keeps telling me it'll be about 8-10 minutes wait. I have been here over a hour. Every customer that has come in here is waiting and keeps getting greeted with a "8-10 minute wait." No one has left here with food within 45 minutes of entering. One employee got snippy and passive aggressive with a customer who had been waiting for nearly 2 hours for their food. The drink machine was out of almost every drink and even the drinks that said was in stock came out clear water.
They had no trash cans out which led people to leave their trash and empty cups all over the place. The tables were sticky and messy with napkins, empty bags, and drinks all over the floor.
At the end of it all, the employee offered us another drink only for a dollar because we have been waiting so long. Absolute slap in the face.
I went to this Winstop. I placed my order with Jenny. Her customer service skills are Top Tier. She helped me soon as I walked in the door. I didn’t have to wait. Jenny truly goes above and beyond. Thank you again Jenny for all your help and kindness.
Atmosphere: 5
Food: 5
Service: 5
If you want to eat here you’re better off eating at the dumpster behind a CVS in downtown. I placed an order for delivery on the wingstop app at 8pm and the two employees are sitting on their butts in the store saying “my order never went through” or “we’re making it now” “you future dated this for next week. Excuse me? I get It if you’re busy but after calling them two times and waiting 2 hours I drove to the restaurant and told them that I was Here for a pickup. The guy said he can make it in 6 mins or give me a refund and that can take up to 67 days. This is ridiculous I had to escalate this to their instagram page for a refund. I don't Recommend this place at all whatsoever. Waste of time and money
Atmosphere: 1
Food: 1
Service: 1
Fresh hot wings to go. Friendly service. Wings take a little longer than other kinds of fast food, so it's good to order online before you pick them up. My favorites are the garlic parmesan and the BBQ - ALWAYS get the bone-in - they're the most flavorful and moist!
Atmosphere: 5
Food: 5
Service: 5
They DONT USE HALAL CHICKEN. They changed their policy and never notified their customers.
Atmosphere: 1
Food: 1
Service: 1
This place is primarily for take out. Very few people dine in. The AC is blasted on high at all times here , so even on the coldest days expect the ambient temperature inside to be in the 60s. I can only comment on the chicken tenders atomic level - I have ordered these twice and have regretted it each time. Not because of the heat level - it pales in comparison to Dave's Hot's lower levels of heat. It's because the food just isn't that tasty. It's way oversalted and difficult to eat. I haven't tried the wings but will give them a try too at least once.
last time i came here the food was alright but the guy who was making it was eating fries while making my food and then I found fries in my corn
Atmosphere: 3
Food: 3
Service: 3
Ordered delivery and both of my drinks came wrong. Guy tells me that the delivery driver must have filled the wrong drink. Why are drivers filling up my drink?
Wait times are ridiculous
Order 2 hrs in advance for food 😅
The absolute worst wing stop ever! Rude workers, slowest delivery time of all time, and on top of that half of my food is missing. You call them on the phone and they don’t even give you a refund! Such bs and a horrible horrible company. Never order or takeout from here. This place deserves 0 stars.
Restaurantji Recommends
An hour late. That’s how long I waited. And when the food finally arrived, half of it was missing. Not a small mistake—half the order, gone. I called, expecting an apology or at least a prompt solution. Instead, they told me I had to come pick it up. After waiting over an hour? Unbelievable. The frustration, the inconvenience—it was beyond disappointing. Never again.
Too many to list
Ordering on the app is great, however the app doesn’t help the store out cause I don’t think it has a function where it truly has an idea how far behind they are or has many orders are ahead of yours.
We have ordered on the app several times. The app says it will be ready in 10-15, but we don’t leave the house till 25 minutes later and even then we still have to wait for our order once arriving at the store.
The boneless wings and flavors are yummy! But tonight we ordered bone in and boneless and arrived home to find everything was boneless even though we paid more for the bone in items. The fries were so soggy and under cooked we had to put them in the air fryer.
This store is always so busy that you would think they would have the staff to support their rush.
Worst customer service. Took 30 mins to process an order without any courtesy to accept their mistake.
Atmosphere: 1
Food: 2
Service: 1
By far the slowest restaurant I have ever been too. I have placed my order in over an hour and a half ago. Still not ready yet. The worker at the front keeps telling me it'll be about 8-10 minutes wait. I have been here over a hour. Every customer that has come in here is waiting and keeps getting greeted with a "8-10 minute wait." No one has left here with food within 45 minutes of entering. One employee got snippy and passive aggressive with a customer who had been waiting for nearly 2 hours for their food. The drink machine was out of almost every drink and even the drinks that said was in stock came out clear water.
They had no trash cans out which led people to leave their trash and empty cups all over the place. The tables were sticky and messy with napkins, empty bags, and drinks all over the floor.
At the end of it all, the employee offered us another drink only for a dollar because we have been waiting so long. Absolute slap in the face.
Atmosphere: 1
Food: 1
Service: 1
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