This is awesome why because Chinese people work here love their relationship with the customers 😄
Atmosphere: 5
Food: 5
Service: 1
Pastrie
this location skimps out on portions more than any location in the area. they do a good job on the food and are nice, but the portions are terrible.
Atmosphere: 3
Food: 4
Service: 1
Victoria Allen
Clean, pleasant, good food
Atmosphere: 5
Food: 5
Service: 5
Jonathan Schultz
The food is overpriced and bland. Very challenging parking lot to enter and exit.
Atmosphere: 1
Food: 1
Service: 3
Carlos Donis-Gonzalez
Great, quick, and easy service.
Atmosphere: 5
Food: 5
Service: 5
Truck Trucker
Thursday 23rd of October 2025 10:45 AM
The Latino people that work here are very nice but the Asian guy that serves you acts like he wants to count the amount of rice grains he gives you I ordered a bowl and got a skimpy pathetic meal,I guess someone has to pay for the recent renovation and that’s us customers. On another note, I like the roasted chilies.
Atmosphere: 4
Food: 4
Service: 1
sweetcrazygemini
I've been going to this location on and off for many years now and they used to be SO good. However lately here is my experience on recent orders:
1) They BURN the chilis used in hot dishes (like Kung Pao and Hot Orange Chicken). Like literally BURNED almost to mush. They are supposed to be roasted, not completely burned black. These burnt chilis cause the entire dish to taste like burnt ash.
2) The chow mien was dry and thin, and the rice was dry and cold
3) Half the chicken in the Kung Pao contained big disgusting pieces of fat and gristle (or something else hard to chew) ICK!!
4) The portions are about 25% smaller than they used to be, including the little single entree little boxes. Google it, it's true! I remember the days when you could get a dish packed full of Chinese food. Those days are gone, although with inflation and raised minimum wage I guess I can't fault them for this. It's just something to be aware of.
You can still get full plates from other Chinese restaurants, but they cost $3 more and don't employ as many non-owners/non-relatives, so that's probably why they can afford to load up a dish. Also, those independent restaurants don't pay ridiculous franchise fees to pad the pockets of the CEO's living in mansions.
I haven't tried any other Panda Express locations yet, since I've lived in Rancho for over 30 years now. But I'm done with this crappy location. I can live with the smaller portions but NOT the burnt chilis and dry, flavorless rice and chow mien.
Food: 2
Service: 3
Rus P
Least likely to come here again, if I consider going to another Panda it wouldnt be this location.
Atmosphere: 1
Food: 1
Service: 1
Kay
The white rice is so hard . 🤣 everytime I eat the chicken here. I have to eat my rice from home with it.
Atmosphere: 4
Food: 3
Service: 4
Jocelyn Pedregon
Every time I order online for delivery the food is old and cold.
This is my favorite panda express location. Amazing service and classy atmosphere. I was treated so nicely when I was there tonight. The food tasted amazing as usual. You leave this place feeling like you dined out.
Atmosphere: 5
Food: 5
Service: 5
Janice Doty
The staff was friendly and food was great! We did have to wait for our order because they had run out of one of the choices. Andy was so nice and helpful! He tidied up the table we were at, offered us a a drink while we waited and was very friendly. Andy was multi tasking throughout the restaurant. Service was great!
Atmosphere: 5
Food: 4
Service: 5
Brayden Kwong
Food is super yummy and the staff is extremely nice! Got to talk with the manager and she was the sweetest.
This is awesome why because Chinese people work here love their relationship with the customers 😄
Atmosphere: 5
Food: 5
Service: 1
this location skimps out on portions more than any location in the area. they do a good job on the food and are nice, but the portions are terrible.
Atmosphere: 3
Food: 4
Service: 1
Clean, pleasant, good food
Atmosphere: 5
Food: 5
Service: 5
The food is overpriced and bland. Very challenging parking lot to enter and exit.
Atmosphere: 1
Food: 1
Service: 3
Great, quick, and easy service.
Atmosphere: 5
Food: 5
Service: 5
Thursday 23rd of October 2025 10:45 AM
The Latino people that work here are very nice but the Asian guy that serves you acts like he wants to count the amount of rice grains he gives you I ordered a bowl and got a skimpy pathetic meal,I guess someone has to pay for the recent renovation and that’s us customers. On another note, I like the roasted chilies.
Atmosphere: 4
Food: 4
Service: 1
I've been going to this location on and off for many years now and they used to be SO good. However lately here is my experience on recent orders:
1) They BURN the chilis used in hot dishes (like Kung Pao and Hot Orange Chicken). Like literally BURNED almost to mush. They are supposed to be roasted, not completely burned black. These burnt chilis cause the entire dish to taste like burnt ash.
2) The chow mien was dry and thin, and the rice was dry and cold
3) Half the chicken in the Kung Pao contained big disgusting pieces of fat and gristle (or something else hard to chew) ICK!!
4) The portions are about 25% smaller than they used to be, including the little single entree little boxes. Google it, it's true! I remember the days when you could get a dish packed full of Chinese food. Those days are gone, although with inflation and raised minimum wage I guess I can't fault them for this. It's just something to be aware of.
You can still get full plates from other Chinese restaurants, but they cost $3 more and don't employ as many non-owners/non-relatives, so that's probably why they can afford to load up a dish. Also, those independent restaurants don't pay ridiculous franchise fees to pad the pockets of the CEO's living in mansions.
I haven't tried any other Panda Express locations yet, since I've lived in Rancho for over 30 years now. But I'm done with this crappy location. I can live with the smaller portions but NOT the burnt chilis and dry, flavorless rice and chow mien.
Food: 2
Service: 3
Least likely to come here again, if I consider going to another Panda it wouldnt be this location.
Atmosphere: 1
Food: 1
Service: 1
The white rice is so hard . 🤣 everytime I eat the chicken here. I have to eat my rice from home with it.
Atmosphere: 4
Food: 3
Service: 4
Every time I order online for delivery the food is old and cold.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Chow Mein and Orange Chicken
Restaurantji Recommends
I love the new design and the food
Atmosphere: 5
Food: 5
Service: 5
This is my favorite panda express location. Amazing service and classy atmosphere. I was treated so nicely when I was there tonight. The food tasted amazing as usual. You leave this place feeling like you dined out.
Atmosphere: 5
Food: 5
Service: 5
The staff was friendly and food was great! We did have to wait for our order because they had run out of one of the choices. Andy was so nice and helpful! He tidied up the table we were at, offered us a a drink while we waited and was very friendly. Andy was multi tasking throughout the restaurant. Service was great!
Atmosphere: 5
Food: 4
Service: 5
Food is super yummy and the staff is extremely nice! Got to talk with the manager and she was the sweetest.
Atmosphere: 5
Food: 5
Service: 5
This place was pretty satisfying with everything
Atmosphere: 4
Food: 4
Service: 4
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