Round Table Pizza never disappoints with their food—the pizza was absolutely amazing—but what really stood out this time was the customer service. The manager, I believe her name was Mashawn, provided the best service I have ever received from any restaurant chain.
At first, I thought something went wrong with my order and that a slice of pizza was missing before it was delivered. I later checked my home security cameras and realized it was actually my mom sneaking a slice without me noticing (thanks, Mom! 😂). Even though the mix-up was on my end, Mashawn went above and beyond to make things right.
Her professionalism, kindness, and dedication to customer satisfaction left a lasting impression. Because of her, Round Table Pizza has earned a loyal customer for life. Please give her a pat on the back and some well-deserved kudos for making this organization shine. She is truly amazing!
Atmosphere: 5
Food: 5
Service: 5
Rocio Palencia
It is very good quality, it is a divine restaurant.
Atmosphere: 5
Food: 5
Service: 5
Craig Vasconcellos
Fast service and the best onion rings that I have had in a long time.
Atmosphere: 5
Food: 5
Service: 5
Aaron Hughes
The service was amazing The manager exceptional their hamburgers were fresh felt like I cooked them at home I ordered a couple pizzas to go and they were loaded with toppings and cooked a perfection very happy with the service.
Christina Chamberlain
Kinda cramped with Fat Burger in there. The cashier got our order wrong and it took a while to get our food. They are friendly.
Atmosphere: 3
Food: 5
Service: 2
tim Mccabe
Well it doesn't all reflect on RT, It's how I ended up there, because the Google maps search was for straw hat if I remember correctly. It seems there were a couple parlors but not where I thought I was going. I'm over sixty and navagation errors are probably mainly my fault. It seems like a lot of times navagation keeps giving me directions without an easy way to tell, if we're still on the same page, so to say. But that aside five stars would have been awarded to RT as I do love their product, but wrong easy to get me there as was trying to impress my girlfriend, it was hot out, I couldn't believe for all the time effort and money spent on unreliable data. The whole incident got me back on my meds
Janet
The Fatburger meal was wonderful! The restaurant was spotless and very nice and the customer service was on point which is a rare experience nowadays. Shout out to Gary - he was impressive.
Atmosphere: 5
Food: 5
Service: 5
Alicia Garcia
We enjoyed ourselves in the restaurant. It was a pick up order for us but will like to sit in eat next time. They had tvs and a game room.
Atmosphere: 5
Food: 5
Service: 5
CallingColeen
Went and ordered a large supreme pizza and the appetizer sampler. The pizza was fine but the appetizer sampler was horrible. It was warm at best. The wedges were undercooked and just biting into a warm jalapeno popper wasn't appetizing. So I asked for it to be redone. They were nice enough to do that. While we waited, one of the employees went up to us and let us know they were out of the jalapeno bites and asked if we wanted to replace it for twist. We agreed. The second batch of food came out well and was actually hot. All in all, will stay for the pizza but anything else is left to be desired.
Atmosphere: 3
Food: 3
Service: 5
David Feso
toooooo expensive!!!! Pizza not large enough to justify a $42 price!!
I love Round Table and over the years it’s a hit or miss. This location has made some changes this last year and I could not be happier. Some of those changes are the new staff. They are wonders full! Everyone is super friendly, virtuous, and professional. The best part is they get my crazy customized order right every single time! I know this should be expected but over the years, some Round Table location la get it right every now and then and some just never do. I order a Maui Zaui but instead of ham, I ask for pepperoni. And sometimes, I do a half and half. The past few months, no matter what curve ball I send over to them, they get it right! The friendliness and professionalism alone is worth the trip.
Atmosphere: 5
Food: 5
Service: 5
Jeremy Bua
Got delivery
Food: 5
Service: 5
Romero Garcia
I had a horrible customer service experience when I came in with a strong desire for some good 'ol pizza with lots of pepperoni. I love pepperoni. I wanted extra, I wanted pepperoni with every bite and I conveyed this to Elizabeth who took my order and seemed willing enough. However, I was extremely disappointed to received a very underwhelming amount of pepperoni on my pizza. It didn't look like anything other than a regular pepperoni. When I inquired about this to the staff, I was told they measure out the ingredients and the pepperoni. I was flabbergasted. The customer service is ridiculous. They measure out pepperoni? They could have charged more for extra, then. They could have served me. I think there was a disconnect from Elizabeth, who seemed willing and understood my order, even writing pepperoni three times on my order, and the staff in the back actually making the pizza. Overall, the customer service sucks. I got myself a refund. They wanted to save money but they ended up wasting it. Just give me the pepperoni!
Atmosphere: 5
Food: 3
Service: 1
Gabi Getter
Ordered a personal pizza and some churro twists they were both very delicious can’t wait for the fat burger to open so I can get a milkshake next
Atmosphere: 5
Food: 5
Service: 5
Alisa Garden
I recently visited RoundTable Pizza and Fatburger, and I had a really great experience. I ordered a gluten-free pizza. It was tasty, though I was a little disappointed that vegan cheese wasn’t available yet. Still, the staff were amazing, friendly, fast, and even remembered me from my last visit, which made me feel welcome 🤗
The new dine-in design is beautiful. It’s a place where you want to sit and enjoy your meal. Also they have the open kitchen - it looked super clean and well-organized, which I always appreciate 🙏
I’m vegan, and it’s not easy to find places that make me feel this comfortable. I love that I can customize my food, and I’m really excited for the Fatburger section to open soon. They told me thy will have the Impossible Burgers and vegan milkshakes! 😋
If they add vegan cheese in the future, it’ll be the perfect spot for me. Definitely recommended if you’re looking for tasty food and a positive atmosphere 👍
⭐️⭐️⭐️⭐️⭐️
Round Table Pizza never disappoints with their food—the pizza was absolutely amazing—but what really stood out this time was the customer service. The manager, I believe her name was Mashawn, provided the best service I have ever received from any restaurant chain.
At first, I thought something went wrong with my order and that a slice of pizza was missing before it was delivered. I later checked my home security cameras and realized it was actually my mom sneaking a slice without me noticing (thanks, Mom! 😂). Even though the mix-up was on my end, Mashawn went above and beyond to make things right.
Her professionalism, kindness, and dedication to customer satisfaction left a lasting impression. Because of her, Round Table Pizza has earned a loyal customer for life. Please give her a pat on the back and some well-deserved kudos for making this organization shine. She is truly amazing!
Atmosphere: 5
Food: 5
Service: 5
It is very good quality, it is a divine restaurant.
Atmosphere: 5
Food: 5
Service: 5
Fast service and the best onion rings that I have had in a long time.
Atmosphere: 5
Food: 5
Service: 5
The service was amazing The manager exceptional their hamburgers were fresh felt like I cooked them at home I ordered a couple pizzas to go and they were loaded with toppings and cooked a perfection very happy with the service.
Kinda cramped with Fat Burger in there. The cashier got our order wrong and it took a while to get our food. They are friendly.
Atmosphere: 3
Food: 5
Service: 2
Well it doesn't all reflect on RT, It's how I ended up there, because the Google maps search was for straw hat if I remember correctly. It seems there were a couple parlors but not where I thought I was going. I'm over sixty and navagation errors are probably mainly my fault. It seems like a lot of times navagation keeps giving me directions without an easy way to tell, if we're still on the same page, so to say. But that aside five stars would have been awarded to RT as I do love their product, but wrong easy to get me there as was trying to impress my girlfriend, it was hot out, I couldn't believe for all the time effort and money spent on unreliable data. The whole incident got me back on my meds
The Fatburger meal was wonderful! The restaurant was spotless and very nice and the customer service was on point which is a rare experience nowadays. Shout out to Gary - he was impressive.
Atmosphere: 5
Food: 5
Service: 5
We enjoyed ourselves in the restaurant. It was a pick up order for us but will like to sit in eat next time. They had tvs and a game room.
Atmosphere: 5
Food: 5
Service: 5
Went and ordered a large supreme pizza and the appetizer sampler. The pizza was fine but the appetizer sampler was horrible. It was warm at best. The wedges were undercooked and just biting into a warm jalapeno popper wasn't appetizing. So I asked for it to be redone. They were nice enough to do that. While we waited, one of the employees went up to us and let us know they were out of the jalapeno bites and asked if we wanted to replace it for twist. We agreed. The second batch of food came out well and was actually hot. All in all, will stay for the pizza but anything else is left to be desired.
Atmosphere: 3
Food: 3
Service: 5
toooooo expensive!!!! Pizza not large enough to justify a $42 price!!
Restaurantji Recommends
I love Round Table and over the years it’s a hit or miss. This location has made some changes this last year and I could not be happier. Some of those changes are the new staff. They are wonders full! Everyone is super friendly, virtuous, and professional. The best part is they get my crazy customized order right every single time! I know this should be expected but over the years, some Round Table location la get it right every now and then and some just never do. I order a Maui Zaui but instead of ham, I ask for pepperoni. And sometimes, I do a half and half. The past few months, no matter what curve ball I send over to them, they get it right! The friendliness and professionalism alone is worth the trip.
Atmosphere: 5
Food: 5
Service: 5
Got delivery
Food: 5
Service: 5
I had a horrible customer service experience when I came in with a strong desire for some good 'ol pizza with lots of pepperoni. I love pepperoni. I wanted extra, I wanted pepperoni with every bite and I conveyed this to Elizabeth who took my order and seemed willing enough. However, I was extremely disappointed to received a very underwhelming amount of pepperoni on my pizza. It didn't look like anything other than a regular pepperoni. When I inquired about this to the staff, I was told they measure out the ingredients and the pepperoni.
I was flabbergasted. The customer service is ridiculous. They measure out pepperoni? They could have charged more for extra, then. They could have served me. I think there was a disconnect from Elizabeth, who seemed willing and understood my order, even writing pepperoni three times on my order, and the staff in the back actually making the pizza. Overall, the customer service sucks. I got myself a refund. They wanted to save money but they ended up wasting it. Just give me the pepperoni!
Atmosphere: 5
Food: 3
Service: 1
Ordered a personal pizza and some churro twists they were both very delicious can’t wait for the fat burger to open so I can get a milkshake next
Atmosphere: 5
Food: 5
Service: 5
I recently visited RoundTable Pizza and Fatburger, and I had a really great experience. I ordered a gluten-free pizza. It was tasty, though I was a little disappointed that vegan cheese wasn’t available yet. Still, the staff were amazing, friendly, fast, and even remembered me from my last visit, which made me feel welcome 🤗
The new dine-in design is beautiful. It’s a place where you want to sit and enjoy your meal. Also they have the open kitchen - it looked super clean and well-organized, which I always appreciate 🙏
I’m vegan, and it’s not easy to find places that make me feel this comfortable. I love that I can customize my food, and I’m really excited for the Fatburger section to open soon. They told me thy will have the Impossible Burgers and vegan milkshakes! 😋
If they add vegan cheese in the future, it’ll be the perfect spot for me. Definitely recommended if you’re looking for tasty food and a positive atmosphere 👍
Atmosphere: 5
Food: 5
Service: 5
Loading...