Wingstop
3195 Zinfandel Dr Ste 3, Rancho Cordova
(916) 635-9464
Recent Reviews
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Cajun Wings with Lemon Pepper Fries my gaaaaaawwwd 💦
Atmosphere: 5
Food: 5
Service: 5
Always bad, they should stop online orders if they can’t make them ready on time, also I have baddest experience ever here
Atmosphere: 1
Food: 1
Service: 1
Filthy, always late on my orders. This is THE worst one I've ever been to.
Atmosphere: 1
Food: 2
Service: 2
good customer service
Atmosphere: 5
Food: 5
Service: 5
I went here fory first time at this location and I got just a chicken sandwich they served me a freezer burnt sandwich ( the manager clarified that's why it looked like that ) so they made me a new one from a box they just got in today I took a picture of the freezer burnt one and they new one and the difference is crazy, why are y'all not checking your food that's been in there past a certain date come on now I could have gotten sick and I dont know if I will go here again. They were to comfortable with knowing it was freezer burnt and serving it anyways instead of saying at this time we don't have the sandwiches available getting a fresh box in it something like I'm upset.
Atmosphere: 1
Food: 1
Service: 1
This five star is for the manager on duty 08/28/25 @ around 2pm. Your service was impeccable! The manager had to step in because the staff failed to understand I was firm on my choices, lemon pepper chicken. The staff kept asking garlic, and whatever else, no lemon pepper. The staff stepped away as if my request was difficult to understand, I then called my son who frequent the location. Maybe I missed something. Service is what will keep you in business. I usually frequent Popeyes Chicken, but again my son landed me at Wingstop.
Thank you to the manager!
I had to edit my 5 star, not because of the manager, but the horrible service from staff who clearly didn't understand American English, and rude.
Atmosphere: 2
Food: 2
Service: 1
I spent over $55 just to make sure this was my first and last visit. The staff pretends to work, but one person was literally preparing food while talking on the phone. With such careless and unsanitary behavior, I can only assume this same person doesn’t bother washing their hands after using the restroom, even after touching their genitals. This is absolutely unacceptable and disappointing that food inspection allows places like this to continue operating when such things happen!
Atmosphere: 1
Food: 1
Service: 1
Wingstop – Poor Service
Staff ignored me when I arrived 10 minutes early for my order, served six customers who came after me, and pretended not to understand English when I asked for a refund. Sadly, I have to wonder if race played a part in how I was treated. Unacceptable, and it makes me question how they handle food if you complain.
Atmosphere: 1
Food: 1
Service: 1
Placed an order for pickup like 2 hours in advance and still had to wait for like 15mins when I got there. This was my first time going to wing-stop and probably will not be back. The boneless wings were just ok. I don't understand what the hype is at this franchise. The chicken sandwich I got was pretty bland. So overrated.
I placed an online order. Followed by a phone call to confirm I’d receive the food the way I wrote it in the special instructions. Upon opening the bag, I saw grease everywhere. The fries I requested light seasoning were smothered in seasoning & soggy. The wings I asked for extra crispy, light seasoning were smothered in grease, seasoning, & soggy. This is probably the 5th time i’ve been disappointed with this restaurant but this by far tops it. No Manager on site & no follow up after requesting a call back multiple times. I work hard and just want my refund, so I can cancel this place once and for all.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
45 min wait for an order.
I sat there trying to get the cashier to understand my order for 5-10 minutes only for them to tell me their card machine was down when they finally got it right. The store had nothing posted saying cash only.
Atmosphere: 1
Service: 1
Slowest Wingstop I have been to, additionally, they were grabbing food with their hands and didn't wash their hands a single time. Pretty gross.
Atmosphere: 3
Food: 1
Service: 1
Hello every one I am dasher I sory abut this but manager is very very very bad with dasher that are talking with staff that are free but don’t work if that can please change maneger thank you please change manager
Service: 1
We've tried to give this location a chance, but they SUCK! The customer service is absolute trash. Even when you order online, you have to wait 30 to 45 mins when you go inside to pick it up, because it WON'T BE READY!!! This is the only wingstop location near me, so that's why we kept going back. If this is your first time going to this location, I'd strongly reconsider. The food is a solid 4/10 (the fries are usually yummy).
Atmosphere: 1
Food: 1
Service: 1
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