As I walked in there was no acknowledgment of me being there. I waited for approximately 3-5 minutes before “I” decided there was no counter service and if I wanted to eat a Wendy’s meal I had to order at the kiosk. I ordered the ghost pepper chicken sandwich and 10 pcs chicken nuggets. I was told it was gonna be 7-10 minutes for the chicken and I agreed. A number that was not mine was called out and the person was staring directly at me. I asked if the number that was given to me by the kiosk was the order she mentioned to call and she said yes. As I picked my food up, she stated she had given me a free 6 pc nuggets. I thanked her and left the building and parking lot without checking my food (silly me I know). Once I got home and settled in I opened the bag and my food, to my surprise, the expensive sandwich I paid for was not there. What was there is the original plain chicken sandwich not even spicy. Moral of this story, you earn your money and you want what you pay for, check your bag. I paid for 10-11 dollar item and received a $4 item. At least I got a free six piece nugget I guess. And I wasn’t given a receipt from the kiosk or the front end.
Atmosphere: 1
Food: 1
Service: 1
Kevin Rivera
The staff here has been good. Don't have to wait a very long time to get your order and they are generally friendly. Pretty generous on condiments if you need extra. The food is as you'd expect if you've had Wendy's before. Just ok. Tastes the same everywhere. Nothing special.
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: French Fries, Cheeseburger, Jr Bacon Cheeseburger, Classic Chocolate Frosty, Hamburger, Double Stack, Classic Chicken Sandwich, Jr Cheeseburger, Baconator Fries
Dipp Out
You forgot my nuggets After you made me pull my car forward and backwards to trick you censers. And you didn’t give me a receipt. All shady I hope my change was correct. I’m calling tomorrow hopefully I’ll be able to to get my nuggets. Need more staff over
Atmosphere: 1
Food: 1
Service: 1
Edith Flores
I passed by to get food and all I can say it they need better managers here. While I was ordering I saw a manager scolding his employees in front of us. This is very unprofessional as I was told he is the general manager. I has asked for his name and they said is was Ismael.
Atmosphere: 1
Food: 1
Service: 1
kay Marie
This was the worst customer service ever !! All our food was cold and they rushed us to take the order I’ve been working in fast food for 5 years I get it’s a stressful job . But this was ridiculous the fries were ice cold and Isabel was rude as all hell and she shut the window before we could even ask for sauce how are you gonna have a sign saying available upon request but don’t give the chance to even ask ? The man who took our order got it all wrong and kept interrupting us as we’re trying to order . All out terrible service
Atmosphere: 1
Food: 1
Service: 1
Jason SR R
They mess up orders, and they don't give you a receipt.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chili
Brando Hernandez
they will give you a hard time and criticize you don’t come here
GARY Strings
Food was extremely cold, I had to go back and ask for hot food, and they didn't give me a receipt as to keep me from going to the Wendy's survey.
Atmosphere: 3
Food: 2
Service: 1
Rodney James
Great customer service and excellent staff and they are very fast to make orders it took them less than 4 minutes to make my order ?
Kid-friendliness: They are friendly and very fast at making your order
Atmosphere: 5
Food: 5
Service: 5
RobJR92
Been coming here for a while now, I brought my coupon they scanned it once I took a look at my receipt I noticed the coupon didn’t go through so I asked the manager in charged male Latino said there’s nothing he can do, I didn’t make a fuzz about it. I know he could have void the order and retake the order but that’s okay, a few other times that I’ve been here the same manager has looked like his under the influence of some substance. I come here because it’s close to home but service needs to improve a lot.
Went to the drive thru at night and the employee only gave me one of my orders and no straws, I parked my car and went out to the drive through window and asked for my other combo and the manager comes by and asks me where my car is because he didn’t see it and he wasn’t gonna give me my order unless I could prove I bought it. After his employee told him I did buy it he kept giving me attitude and basically throw the burger at me. Never coming here again.
Todd Wilbur
Fast clean Restaurant
Estevan Espinoza
Very slow service and forgot my order
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Jr Bacon Cheeseburger, French Fries, Classic Chicken Sandwich, Dr Pepper
Vin R
Food is decent but not the service. A young Hispanic girl was parking cars without anyone behind so she could improve her time. I normally don't let them or anyone park me but I let it go, I asked that she put ketchup in the bag. It takes about 10 min to get my food and when I get home there isn't any ketchup. Her lame excuse was that they were "busy' no you weren't you only had myself and another car at the drive-thru. Poor service.
As I walked in there was no acknowledgment of me being there. I waited for approximately 3-5 minutes before “I” decided there was no counter service and if I wanted to eat a Wendy’s meal I had to order at the kiosk. I ordered the ghost pepper chicken sandwich and 10 pcs chicken nuggets. I was told it was gonna be 7-10 minutes for the chicken and I agreed. A number that was not mine was called out and the person was staring directly at me. I asked if the number that was given to me by the kiosk was the order she mentioned to call and she said yes. As I picked my food up, she stated she had given me a free 6 pc nuggets. I thanked her and left the building and parking lot without checking my food (silly me I know). Once I got home and settled in I opened the bag and my food, to my surprise, the expensive sandwich I paid for was not there. What was there is the original plain chicken sandwich not even spicy. Moral of this story, you earn your money and you want what you pay for, check your bag. I paid for 10-11 dollar item and received a $4 item. At least I got a free six piece nugget I guess. And I wasn’t given a receipt from the kiosk or the front end.
Atmosphere: 1
Food: 1
Service: 1
The staff here has been good. Don't have to wait a very long time to get your order and they are generally friendly. Pretty generous on condiments if you need extra. The food is as you'd expect if you've had Wendy's before. Just ok. Tastes the same everywhere. Nothing special.
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: French Fries, Cheeseburger, Jr Bacon Cheeseburger, Classic Chocolate Frosty, Hamburger, Double Stack, Classic Chicken Sandwich, Jr Cheeseburger, Baconator Fries
You forgot my nuggets
After you made me pull my car forward and backwards to trick you censers.
And you didn’t give me a receipt.
All shady I hope my change was correct.
I’m calling tomorrow hopefully I’ll be able to to get my nuggets.
Need more staff over
Atmosphere: 1
Food: 1
Service: 1
I passed by to get food and all I can say it they need better managers here. While I was ordering I saw a manager scolding his employees in front of us. This is very unprofessional as I was told he is the general manager. I has asked for his name and they said is was Ismael.
Atmosphere: 1
Food: 1
Service: 1
This was the worst customer service ever !! All our food was cold and they rushed us to take the order I’ve been working in fast food for 5 years I get it’s a stressful job . But this was ridiculous the fries were ice cold and Isabel was rude as all hell and she shut the window before we could even ask for sauce how are you gonna have a sign saying available upon request but don’t give the chance to even ask ? The man who took our order got it all wrong and kept interrupting us as we’re trying to order . All out terrible service
Atmosphere: 1
Food: 1
Service: 1
They mess up orders, and they don't give you a receipt.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chili
they will give you a hard time and criticize you don’t come here
Food was extremely cold, I had to go back and ask for hot food, and they didn't give me a receipt as to keep me from going to the Wendy's survey.
Atmosphere: 3
Food: 2
Service: 1
Great customer service and excellent staff and they are very fast to make orders it took them less than 4 minutes to make my order ?
Kid-friendliness: They are friendly and very fast at making your
order
Atmosphere: 5
Food: 5
Service: 5
Been coming here for a while now, I brought my coupon they scanned it once I took a look at my receipt I noticed the coupon didn’t go through so I asked the manager in charged male Latino said there’s nothing he can do, I didn’t make a fuzz about it. I know he could have void the order and retake the order but that’s okay, a few other times that I’ve been here the same manager has looked like his under the influence of some substance. I come here because it’s close to home but service needs to improve a lot.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Atmosphere somewhat lacking restaurant Atmosphere.
Parking: Adequate safe parking.
Atmosphere: 3
Food: 4
Service: 4
Went to the drive thru at night and the employee only gave me one of my orders and no straws, I parked my car and went out to the drive through window and asked for my other combo and the manager comes by and asks me where my car is because he didn’t see it and he wasn’t gonna give me my order unless I could prove I bought it. After his employee told him I did buy it he kept giving me attitude and basically throw the burger at me. Never coming here again.
Fast clean Restaurant
Very slow service and forgot my order
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Jr Bacon Cheeseburger, French Fries, Classic Chicken Sandwich, Dr Pepper
Food is decent but not the service. A young Hispanic girl was parking cars without anyone behind so she could improve her time. I normally don't let them or anyone park me but I let it go, I asked that she put ketchup in the bag. It takes about 10 min to get my food and when I get home there isn't any ketchup. Her lame excuse was that they were "busy' no you weren't you only had myself and another car at the drive-thru. Poor service.
Atmosphere: 1
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