I stopped in to pick up an order and they were very rude. The bathrooms were out of order and they didn't know when they'd be fixed
News Here
Constantly cancelling my orders without notice. Not reliable or trustworthy.
Food: 3
Service: 1
JEFFERY COMER
I have been to this Krispy Kreme many times and quite a few around the country, all are fantastic. The service was very good. They took very good care of us for our Veterans Day donut. The only sad part of my day was they no longer make the apple fritter, which I love the ones they make. Nice job.
Atmosphere: 5
Food: 5
Service: 5
Miranda Ruiz
Drove from Morongo Valley to Palm desert just for donuts. The associate that greeted us was very friendly. As he reached to get us donuts in the showcase in the front of the store, another older associate, then advised him to get the donuts from the back. They were just about to close. When we got home and opened our donuts, this is what we saw. We tried to give it the benefit of the doubt and tried them, but they tasted just as bad as they looked. Thankfully, I reached out to customer service and they were more than helpful. This review is for future customers that may live far. Please check your donuts before you head home!! Sad to say you have to check your donuts for quality control when it should be the stores responsibility.
Atmosphere: 2
Food: 1
Service: 1
Richard Tatarian
Donuts are great. service was terrible employees are full of attitude. I rather go somewhere where they greet you with a smile. We walked out. Sorry Krispy Kreme you better hire new stuff before loosing your business.
Food: 5
Service: 1
Erek Towers
Delicious!
Atmosphere: 5
Food: 5
Service: 5
Matt C.
Cold donuts first thing in the morning. I would think that when they open they'd have hot fresh donuts but that's not the case. I don't know why they are cold like they were leftover from last night.
Atmosphere: 3
Food: 1
Service: 2
Alana White
The folks at this location were so helpful, friendly, and kind. I needed to pick up a treat of assorted donuts for about 100 people and they really helped me out. I spoke with Lynn the afternoon before who said she would have the order ready for me at 9 am the next day. When I walked in the order was packed and ready to go. Had a great experience here.
Food: 5
Service: 5
Paul Mackley
They have the best hot chocolate! We love the donuts too.
Atmosphere: 5
Food: 5
Service: 5
Mark Hatcher
Let me start off by saying I’m from the south and Krispy Kreme‘s was a staple at every party sleepover late night hot donuts, sign events. I’m sad to say that I went to this Krispy Kreme and had my childhood destroyed by the rude people working the window the young kids and a flat donut cream filled donut. I’m sorry to say you get a better Krispy Kreme from the day donuts at the grocery store I would avoid this place at all cost while they have a little smart ass kids working the window and the register inside I’m really sad to say that after 50 years of getting good donuts this place has ruined Krispy Kreme for me.
I'm not sure what happened. I got my dad one of those Lemonade Chillers, and I watched this guy make it with some help. The girl helping him said he should pour it into another cup because all the syrup was at the bottom, but he didn't listen and just gave it out like that. Immediately he was hit with complete bitter/sour.
Atmosphere: 5
Food: 1
Service: 1
Kaia Olson
The Carmel blended coffee was amazing
Food: 5
Service: 5
Trina Fregozo
Jayson had great customer service— He was very helpful and Right before closing and the store was clean Thank you Jayson
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Doughnut
L Sanford
Can't go wrong with Donuts and they have a HUGE selection.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Assorted Donuts
Simon Moore (Simonsez)
We stopped by in the morning, but normally fresh glazed donuts were not very fresh. The bread somewhat crumby.
I stopped in to pick up an order and they were very rude.
The bathrooms were out of order and they didn't know when they'd be fixed
Constantly cancelling my orders without notice. Not reliable or trustworthy.
Food: 3
Service: 1
I have been to this Krispy Kreme many times and quite a few around the country, all are fantastic. The service was very good. They took very good care of us for our Veterans Day donut. The only sad part of my day was they no longer make the apple fritter, which I love the ones they make. Nice job.
Atmosphere: 5
Food: 5
Service: 5
Drove from Morongo Valley to Palm desert just for donuts. The associate that greeted us was very friendly. As he reached to get us donuts in the showcase in the front of the store, another older associate, then advised him to get the donuts from the back. They were just about to close. When we got home and opened our donuts, this is what we saw. We tried to give it the benefit of the doubt and tried them, but they tasted just as bad as they looked. Thankfully, I reached out to customer service and they were more than helpful. This review is for future customers that may live far. Please check your donuts before you head home!! Sad to say you have to check your donuts for quality control when it should be the stores responsibility.
Atmosphere: 2
Food: 1
Service: 1
Donuts are great. service was terrible employees are full of attitude. I rather go somewhere where they greet you with a smile. We walked out. Sorry Krispy Kreme you better hire new stuff before loosing your business.
Food: 5
Service: 1
Delicious!
Atmosphere: 5
Food: 5
Service: 5
Cold donuts first thing in the morning. I would think that when they open they'd have hot fresh donuts but that's not the case. I don't know why they are cold like they were leftover from last night.
Atmosphere: 3
Food: 1
Service: 2
The folks at this location were so helpful, friendly, and kind. I needed to pick up a treat of assorted donuts for about 100 people and they really helped me out. I spoke with Lynn the afternoon before who said she would have the order ready for me at 9 am the next day. When I walked in the order was packed and ready to go. Had a great experience here.
Food: 5
Service: 5
They have the best hot chocolate! We love the donuts too.
Atmosphere: 5
Food: 5
Service: 5
Let me start off by saying I’m from the south and Krispy Kreme‘s was a staple at every party sleepover late night hot donuts, sign events. I’m sad to say that I went to this Krispy Kreme and had my childhood destroyed by the rude people working the window the young kids and a flat donut cream filled donut. I’m sorry to say you get a better Krispy Kreme from the day donuts at the grocery store I would avoid this place at all cost while they have a little smart ass kids working the window and the register inside I’m really sad to say that after 50 years of getting good donuts this place has ruined Krispy Kreme for me.
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
I'm not sure what happened. I got my dad one of those Lemonade Chillers, and I watched this guy make it with some help. The girl helping him said he should pour it into another cup because all the syrup was at the bottom, but he didn't listen and just gave it out like that. Immediately he was hit with complete bitter/sour.
Atmosphere: 5
Food: 1
Service: 1
The Carmel blended coffee was amazing
Food: 5
Service: 5
Jayson had great customer service— He was very helpful and Right before closing and the store was clean
Thank you Jayson
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Doughnut
Can't go wrong with Donuts and they have a HUGE selection.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Assorted Donuts
We stopped by in the morning, but normally fresh glazed donuts were not very fresh. The bread somewhat crumby.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Doughnut
Loading...