The Honey Baked Ham Company

Didn't go there. Went to plants 4 us! Beautiful store. Best quality of merchandise you can find on artificial plants

Their sandwiches are perfectly made. I'd love to have more. Thank you so much for the quick service. Parking lot was great too.

Atmosphere: 1

Food: 5

Service: 5

Friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Stopped in today for a sandwich. It was really good! Thank you!

Atmosphere: 5

Food: 5

Service: 5

A staple for the holidays

Atmosphere: 2

Food: 5

Service: 5

So yummy. way better than Sprouts for holiday meals.

Atmosphere: 4

Food: 5

Service: 4

They were very nice and respectful

Because I’m a Senior Citizen and 30 min away I call and it doesn’t matter what time it is they never answer. This is most describing when it’s just asking a question.

Atmosphere: 3

Food: 5

Service: 2

Friendly and prompt service. Never disappoint!

Atmosphere: 5

Food: 5

Service: 5

The customer service was excellent.

Atmosphere: 5

Food: 4

Service: 5

Ham was great. Making a pot of beans with the bone today.

Food: 5

Service: 5

Great ham! But be prepared to wait for your order.

Atmosphere: 3

Food: 5

Service: 4

Horrible customer service.. wouldn't make sandwiches to go for some reason. So guess what we went to another store that made it for us. The girls name is Stephanie. A very rude for customer service.

They had no hams two days before thanksgiving very disappointed

Service: 1

First of all, I love Honeybaked ham food products. But my recent experience attempting to order a "Quarter Ham Meal"" for my husband and it was a nightmare. First of all, the website was malfunctioning and wouldn't take my order. I tried calling, but they "don't take orders by phone" despite their technical problems. So I drove there, was assisted by a very nice lady who attempted to help me place the order. Long story short, instead of an $88 meal for the two of us, I had to spend almost $140 for ala carte, because when the employee called my order in, this item wasn't available by ordering this way. I'm 83 and disabled, my husband is 85...I had to drive and order at the store, plus ended up paying much more money than advertised. When I expressed how unhappy I was to the store manager, her response was "Sorry." No attempt to help, no explanation as to why I had to pay so much. Don't think I will be back.

UPDATE: Tried the contact email address from owner's response below; it doesn't work. Go figure.
UPDATE # 2: As the email address provided by the owner was incorrect I called the store and spoke to the manager. She assured me she would speak to her district manager and “get right back to me” That was over 3 days ago...not a peep. How does this even come close to good customer service?

Atmosphere: 4

Food: 5

Service: 1