We placed an Easter dinner online order for 4 side dishes. We placed the order 2 weeks in advance, paid in full, and set the pickup time for 3 pm. on the Saturday before Easter. We kept getting emails confirming our order, and I got a notification via email that my order was ready.I arrived at 3 pm, as scheduled, and was told that two of my items ( cheezy potatoes and yam souffle) were sold out, and they were not available. I was livid. They tried to make a joke out of it, and I said it was not funny. Our Easter dinner for many people was planned around 2 of my 4 side dishes.I thought I would be picking up a bag of 4 items, ready for pick up.They offered a refund saying supplies were not delivered as planned.Not my issues. My order should have been packed and waiting that morning out of available supplies. They sold my items as supply lasted and before I arrived. I was out of luck and had to totally re-plan our Easter dinner.I will never order from Honey Baked Ham again. Terrible customer service for items, pre-ordered, and paid well in advance. Go elsewhere.
Atmosphere: 3
Food: 4
Service: 1
Gail Franzke
Unfortunately out of everything
Atmosphere: 5
Food: 5
Service: 5
Chris Elliott
Be sure to order ahead for the big holiday.
Atmosphere: 5
Food: 5
Service: 5
Randy Crutchfield
We ordered online and prepaid days before Easter. When we arrived to pick up our order, we were advised that what we had ordered was sold out. We were told that we should of come two or three days earlier to pick up even tho our pick up time was confirmed. No apology or a solution other that is was our fault for not picking up days earlier.
Atmosphere: 3
Food: 2
Service: 1
Snapple Cream Pie
Reasoj why only 4 stars-the prices are on the very steep side-
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honeybaked Ham Dinner
mark johnson
I have updated my review of last week, The 1 lb of ham I purchased was very good.The negative was I was not told that the potato salad contained egg I was unable to eat it as I am allergic to egg You should notify the customer at eggs or in the potato salad.
Atmosphere: 3
Food: 4
Service: 2
Nancy Lee
Great club sandwich for $10, and I love the variety of meats from which to choose.
Atmosphere: 5
Food: 5
Service: 5
Tarran Merrill
I tell friend that they serve great sandwiches and sides both hot or cold for a quick, fresh lunch place to eat.
Atmosphere: 5
Food: 5
Service: 5
Ryan Hampton
Tasty as always!
Atmosphere: 5
Food: 5
Service: 5
Rob P.
We ordered a ten pound ham for our Christmas dinner. So disappointed--there was zero sugar crust. Spent quite a bit just to get a regular ham.
I ordered a bone in ham for Christmas. I've always loved ham. After having Honey Baked Ham Co, I'm obsessed. Seriously, this is the best ham I've ever had. I ordered online in advance. My order was ready to pick up when I arrived.
Sonia Dominguez
Love this place. Ham is amazing, but pricey.Parking: Parking can be difficult to find close to the holidays.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Honeybaked Ham Dinner
Robert A.
Not the best service and I found the staff was undertrained. Seems like they have trouble keeping employees there as well. The times I've been there are always new people
Daniel B.
Delicious sandwiches. Very friendly and helpful staff. I had a sandwich of ham, of course, on wheat bread topped with lettuce, swiss cheese tomatos and delicious hickory honey mustard and a can of Coca Cola. Sure beats McDonald's for the same price, at least you know what your eating. Try it.
Tommaso De Angelis
I ordered a turkey ? breast , a ham , mashed potatoes ?, stuffing , sweat potatoes dishall in refrigerator ? looks very good ?Catholic Church ⛪️ tomorrow Our Lady of Guadalupe’ Palm Springs 9 amA am very thankful to the Trinity ? , Blessed Mother ? , Saint Joseph ? all the Angels ? and Saints ?I will pray ? for the people and children of Jerusalem ?? and Palestine ??Happy Thanksgiving ? ?⛪️???God Bless All ?
We placed an Easter dinner online order for 4 side dishes. We placed the order 2 weeks in advance, paid in full, and set the pickup time for 3 pm. on the Saturday before Easter. We kept getting emails confirming our order, and I got a notification via email that my order was ready.I arrived at 3 pm, as scheduled, and was told that two of my items ( cheezy potatoes and yam souffle) were sold out, and they were not available. I was livid. They tried to make a joke out of it, and I said it was not funny. Our Easter dinner for many people was planned around 2 of my 4 side dishes.I thought I would be picking up a bag of 4 items, ready for pick up.They offered a refund saying supplies were not delivered as planned.Not my issues. My order should have been packed and waiting that morning out of available supplies. They sold my items as supply lasted and before I arrived. I was out of luck and had to totally re-plan our Easter dinner.I will never order from Honey Baked Ham again. Terrible customer service for items, pre-ordered, and paid well in advance. Go elsewhere.
Atmosphere: 3
Food: 4
Service: 1
Unfortunately out of everything
Atmosphere: 5
Food: 5
Service: 5
Be sure to order ahead for the big holiday.
Atmosphere: 5
Food: 5
Service: 5
We ordered online and prepaid days before Easter. When we arrived to pick up our order, we were advised that what we had ordered was sold out. We were told that we should of come two or three days earlier to pick up even tho our pick up time was confirmed. No apology or a solution other that is was our fault for not picking up days earlier.
Atmosphere: 3
Food: 2
Service: 1
Reasoj why only 4 stars-the prices are on the very steep side-
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honeybaked Ham Dinner
I have updated my review of last week, The 1 lb of ham I purchased was very good.The negative was I was not told that the potato salad contained egg I was unable to eat it as I am allergic to egg You should notify the customer at eggs or in the potato salad.
Atmosphere: 3
Food: 4
Service: 2
Great club sandwich for $10, and I love the variety of meats from which to choose.
Atmosphere: 5
Food: 5
Service: 5
I tell friend that they serve great sandwiches and sides both hot or cold for a quick, fresh lunch place to eat.
Atmosphere: 5
Food: 5
Service: 5
Tasty as always!
Atmosphere: 5
Food: 5
Service: 5
We ordered a ten pound ham for our Christmas dinner. So disappointed--there was zero sugar crust. Spent quite a bit just to get a regular ham.
Restaurantji Recommends
I ordered a bone in ham for Christmas. I've always loved ham. After having Honey Baked Ham Co, I'm obsessed. Seriously, this is the best ham I've ever had. I ordered online in advance. My order was ready to pick up when I arrived.
Love this place. Ham is amazing, but pricey.Parking: Parking can be difficult to find close to the holidays.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Honeybaked Ham Dinner
Not the best service and I found the staff was undertrained. Seems like they have trouble keeping employees there as well. The times I've been there are always new people
Delicious sandwiches. Very friendly and helpful staff. I had a sandwich of ham, of course, on wheat bread topped with lettuce, swiss cheese tomatos and delicious hickory honey mustard and a can of Coca Cola. Sure beats McDonald's for the same price, at least you know what your eating. Try it.
I ordered a turkey ? breast , a ham , mashed potatoes ?, stuffing , sweat potatoes dishall in refrigerator ? looks very good ?Catholic Church ⛪️ tomorrow Our Lady of Guadalupe’ Palm Springs 9 amA am very thankful to the Trinity ? , Blessed Mother ? , Saint Joseph ? all the Angels ? and Saints ?I will pray ? for the people and children of Jerusalem ?? and Palestine ??Happy Thanksgiving ? ?⛪️???God Bless All ?
Atmosphere: 5
Food: 5
Service: 5