The Old Spaghetti Factory

This place is super cool. The decor and trolley car you can dine in are awesome. The food is excellent and the service is friendly and attentive. We like the lunch and dinner menu and the dinner entrees come with appetizer & dessert. Can't wait to go back!

Atmosphere: 5

Food: 5

Service: 5

The Palm Desert location was great. They seated us quickly and had a server come by within a short time. My husband and I both got the Chicken Piccata with mizithra cheese spaghetti. Came with salad and ice cream for dessert. Make sure to ask for chocolate sauce on the vanilla ice cream, no extra charge. Going during the week it wasn't busy. Food was great. You won't be disappointed.

Atmosphere: 5

Food: 5

Service: 5

Always love coming to the Old spaghetti factory. Always good

Atmosphere: 5

Food: 5

Service: 5

Nice service, not a long wait when ordering and excellent food. Price-performance ratio is perfectly fine... It's definitely worth a visit.

Wheelchair accessibility: Is well suited for wheelchair users.

Atmosphere: 5

Food: 5

Service: 5

My wife and I love this restaurant. We both ordered the Chicken Picada special that comes with Mizithra Cheese covered Spaghetti. Amazing! It comes with a salad and a choice of ice cream for dessert. Order the vanilla and ask for chocolate syrup on top. Its great!

Atmosphere: 5

Food: 5

Service: 5

Got the chicken parmesan. It was good but I wish the chicken was a little crispier. The salad was very good. Only have 3 for service because our waiter had several tables and they were spread out a bit.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: House Salad, Chicken Parmesan

Our food was absolutely delicious. Very attentive and courteous wait staff !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pint of Spumoni Ice Cream, House Salad, Mizithra Cheese

The manager should be fired immediately. There were only a few people in the restaurant. Six workers at the front desk were talking. I walked in and they sat me. All the help went into the kitchen. Where they started screaming and yelling. Nobody served me for 8 minutes. More screaming and yelling from the kitchen. Finally somebody yelled I'm going to the bathroom. And peeing my pants. Fire the managers immediately. There's eight people in the restaurant. There's a line around the block at Olive garden. Nobody serve me so I left. Horrible

Service: 1

The food was great the service was nice and the the atmosphere nice place. Are kids never been there and it was a blast to get souvenir glasses from our drinks

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Old Spaghetti Factory, Marinara Sauce, Minestrone Soup, Fettuccine, Sauce

Great customer service! Ali was very friendly and attentive during our visit!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Old Spaghetti Factory, Mizithra Cheese

Our family had THE BEST TIME Tonight!! Our server, Ali was the sweetest and most attentive. We asked to see the manager, who was nervous that we were going to complain but all we had to say was how wonderful Ali treated us. We're not local but hopefully next time we visit we will get Allie again. Thanks for the great time!! Ali for President!! ????????

Atmosphere: 5

Food: 5

Service: 5

Came here for a dinner with my family. We were seated and served quickly. Our food was hot and fresh. It took us a while to get a drink refill, but other than that, we had no complaints!

Parking: There are some spots depending on time of day.

Kid-friendliness: Works for kids.

Wheelchair accessibility: Available

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Marinara Sauce, Fettuccine, Meat Sauce

Excellent food and service.

Atmosphere: 5

Food: 5

Service: 5

The $25 spaghetti deal on Mondays is a great buy.

Atmosphere: 5

Food: 5

Service: 5

Good food, good service. Was a tad warm in the restaurant. We moved, with no visible complaints from the staff, away from the original window booth we had been seated at, to a slightly cooler, near the kitchen, inside one. It was fairly busy, but we made a reservation and did not have to wait more than 3 minutes before being seated. Staff were well dressed, courteous and professional. This was my second and better visit to this restaurant. Thank you for a pleasant evening. Keep up the good work. We will return again. Compared to the Cheesecake Factory, well, this doesn't compare where the service and atmosphere were both miserable a week earlier.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Fettuccine, Chicken Parmesan