Ordered food on the app and the payment went through and apparently the order didn’t even hit their system. Worked for my friend. Doesn’t make any sense. Now have a pending charge
Atmosphere: 1
Food: 1
Service: 1
Jeff Yon
I came through at 11:23 PM Saturday they serve me sloppy burgers the burgers of very cold do not eat at this restaurant
Atmosphere: 5
Food: 1
Service: 1
gene villarin
Wanted to have some Cinnabon pull apart but definitely not the same as the real thing. Nice try. Around $5 too =(
Food: 5
Service: 4
Kaitlyn Hunt
If I could give this place zero stars I certainly would. We showed up on a Sunday night at 9:28pm and the posted hours for dining room closing was 10pm. The crew member, Emmanuel, was very unprofessional and rude. He told us there is nothing he can do for us as we didn’t want to go through the drive thru. He also called us “bro” several times when trying to address the fact we wanted to be able to eat inside when posted hours are 10pm. Will not be returning here ever again. Very unprofessional.
Atmosphere: 1
Service: 1
Paul Heredia
Horrible service!!!! Went through the drive thru and used the app for a promotion they took over 10 minutes to try and figure out what the issue was then told me I could not get what I ordered finally I paid then they told me I didn’t even pay when I clearly had the transaction on my phone open as it had already gone through. They wouldn’t honor nor compensate me for my time and then wasting my time and having the worst customer service ever then they told me it was my fault. Now I remember why I don’t go here. Checked my bag no receipt. Avoid this place!!!
Atmosphere: 1
Food: 1
Service: 1
Kristina Wilson
Quick drive thru service and the nicest window person I've ever encountered at a
Food: 4
Service: 5
Recommended dishes: Chili Cheese Fries, Wendy's Fresh-Made Salads, Baconator
J G
It was an ok experience here at Wendy’s. We showed up on a Saturday afternoon, around 2 pm or so. The drive-through was a bit busy but nothing crazy, no huge lines. Inside was empty, it was just us and another group of 3 people.The cashier was ok. Not rude or anything, she was just there. Not very friendly, or welcoming, no smiles of any kind. She took our order quickly and professionally.The food was ready by the time we were paying for our order lol. Fast food right? lol.The restaurant was clean inside, looked good. Lots of soft drink choices. The weird thing was that, there were no plastic utensils, napkins, nor straws out on the floor. They were all empty. When we got our food, they gave us a few napkins with it. Is that normal here? Weird.Not sure if I’ll go back there. The food was ok. Nothing crazy, it was what you expect from a fast food restaurant. It was a bit on the pricey side though, at least that’s what I thought.
Atmosphere: 3
Food: 4
Service: 3
Juan G.
It was an ok experience here at Wendy's. We showed up on a Saturday afternoon, around 2 pm or so. The drive-through was a bit busy but nothing crazy, no huge lines. Inside was empty, it was just us and another group of 3 people.The cashier was ok. Not rude or anything, she was just there. Not very friendly, or welcoming, no smiles of any kind. She took our order quickly and professionally. The food was ready by the time we were paying for our order lol. Fast food right? lol. The restaurant was clean inside, looked good. Lots of soft drink choices. The weird thing was that, there were no plastic utensils, napkins, nor straws out on the floor. They were all empty. When we got our food, they gave us a few napkins with it. Is that normal here? Weird. Not sure if I'll go back there. The food was ok. Nothing crazy, it was what you expect from a fast food restaurant. It was a bit on the pricey side though, at least that's what I thought.
Meyah R.
Very pore customer skills. They are great as long as you are simple and don't ask questions. It took 3 minutes for a worker to get off his personal phone and help me to be compensated for a breakfast sandwich that made me feel unwell.I waited from 9 until 12:30 to feel better and get lunch. I took back the sandwich, first the complaint was that i can't substitute my sandwich for a lunch sandwich. Even though i repeated offered to pay any difference since its more $. Not one manager or worker offered a solution. I had to ask them to compensate me so i can order food i want. Finally after admitting i vomit from the cheese sauce on the breakfast sandwich they finally gave me a credit on my new order. I asked for my meal well done they purposely did not do that. I asked for a well done spicy chicken. They taken an old sandwich and re cooked it so its cooled off pretty quickly and it is very dry. Very very dry meat. The gave me a stem of lettuce, literally a stem! The smallest chicken smallest bun. The fried were asked to be well done i watched them put them aside to cool off before the meal was done. I watched 3 women work together as I watched the kitchen to make sure i didnt see how they chose to short cut on my order.. i have no reason to believe this hispanic team does not like black people but my question was met in the drive through with a flat "No" and constantly staring through the window as I waited for the cars ahead to get their meal. Lack of eye contact from the women that told me know though we kept locking eyes cause she left her post to make my order. I don't understand why this store location tried to make people not want any special requests.They need better training or a New management team all together. Why as the customer do i have to show the manager the possibility of giving me what i want because they said they do not want to give a simple refund..I will continue to make complaints as long as they Half Arse the job.
My go-to is always the junior Daves cheeseburger and a Frosty. Go get your pumpkin Frosty while supplies last so
Atmosphere: 5
Food: 5
Service: 5
Ryan Marandi
Burger was super small and meat was thin, food was not worth it, didn’t even taste good, would not
Atmosphere: 4
Food: 1
Service: 3
Robbie-Ann O.
Went by today for the first time in years - went through the drive through and the guy had me wait to order for no real reason but that was ok .Then I ordered a Classic chicken sandwich with a drink - he said something I couldn't understand him so I asked him to repeat what he said . He said something again and I just asked him to please repeat it again, he apologized and asked me to wait a min . I waited and when he returned I Just said it's a classic chicken sandwich with a drink that's all I want he said ok second window.When I got up there he did apologize for the wait again and he said $12.06 I was a bit shocked it cost that much for a sandwich and fries and a drink , guess that's why I cook at home . Well as for the food , Sandwich was ok it was a bit spicy but no lettuce was on it only one skimpy dead piece , so not happy . Looked nothing like the pics of course .Fries: Very very Salty ....Drink - it's a drink Will I go back ?? Ugh ? No . But thank you .
Antonio Neves
Good Wendy’s. They are friendly and serve fast.
Atmosphere: 5
Food: 5
Service: 5
listless
lady didnt say the qr code didnt work. also got the wrong food anyway,
It's still the best fast food burger.
Atmosphere: 4
Food: 5
Service: 4
Ordered food on the app and the payment went through and apparently the order didn’t even hit their system. Worked for my friend. Doesn’t make any sense. Now have a pending charge
Atmosphere: 1
Food: 1
Service: 1
I came through at 11:23 PM Saturday they serve me sloppy burgers the burgers of very cold do not eat at this restaurant
Atmosphere: 5
Food: 1
Service: 1
Wanted to have some Cinnabon pull apart but definitely not the same as the real thing. Nice try. Around $5 too =(
Food: 5
Service: 4
If I could give this place zero stars I certainly would. We showed up on a Sunday night at 9:28pm and the posted hours for dining room closing was 10pm. The crew member, Emmanuel, was very unprofessional and rude. He told us there is nothing he can do for us as we didn’t want to go through the drive thru. He also called us “bro” several times when trying to address the fact we wanted to be able to eat inside when posted hours are 10pm. Will not be returning here ever again. Very unprofessional.
Atmosphere: 1
Service: 1
Horrible service!!!! Went through the drive thru and used the app for a promotion they took over 10 minutes to try and figure out what the issue was then told me I could not get what I ordered finally I paid then they told me I didn’t even pay when I clearly had the transaction on my phone open as it had already gone through. They wouldn’t honor nor compensate me for my time and then wasting my time and having the worst customer service ever then they told me it was my fault. Now I remember why I don’t go here. Checked my bag no receipt. Avoid this place!!!
Atmosphere: 1
Food: 1
Service: 1
Quick drive thru service and the nicest window person I've ever encountered at a
Food: 4
Service: 5
Recommended dishes: Chili Cheese Fries, Wendy's Fresh-Made Salads, Baconator
It was an ok experience here at Wendy’s. We showed up on a Saturday afternoon, around 2 pm or so. The drive-through was a bit busy but nothing crazy, no huge lines. Inside was empty, it was just us and another group of 3 people.The cashier was ok. Not rude or anything, she was just there. Not very friendly, or welcoming, no smiles of any kind. She took our order quickly and professionally.The food was ready by the time we were paying for our order lol. Fast food right? lol.The restaurant was clean inside, looked good. Lots of soft drink choices. The weird thing was that, there were no plastic utensils, napkins, nor straws out on the floor. They were all empty. When we got our food, they gave us a few napkins with it. Is that normal here? Weird.Not sure if I’ll go back there. The food was ok. Nothing crazy, it was what you expect from a fast food restaurant. It was a bit on the pricey side though, at least that’s what I thought.
Atmosphere: 3
Food: 4
Service: 3
It was an ok experience here at Wendy's. We showed up on a Saturday afternoon, around 2 pm or so. The drive-through was a bit busy but nothing crazy, no huge lines. Inside was empty, it was just us and another group of 3 people.The cashier was ok. Not rude or anything, she was just there. Not very friendly, or welcoming, no smiles of any kind. She took our order quickly and professionally. The food was ready by the time we were paying for our order lol. Fast food right? lol. The restaurant was clean inside, looked good. Lots of soft drink choices. The weird thing was that, there were no plastic utensils, napkins, nor straws out on the floor. They were all empty. When we got our food, they gave us a few napkins with it. Is that normal here? Weird. Not sure if I'll go back there. The food was ok. Nothing crazy, it was what you expect from a fast food restaurant. It was a bit on the pricey side though, at least that's what I thought.
Very pore customer skills. They are great as long as you are simple and don't ask questions. It took 3 minutes for a worker to get off his personal phone and help me to be compensated for a breakfast sandwich that made me feel unwell.I waited from 9 until 12:30 to feel better and get lunch. I took back the sandwich, first the complaint was that i can't substitute my sandwich for a lunch sandwich. Even though i repeated offered to pay any difference since its more $. Not one manager or worker offered a solution. I had to ask them to compensate me so i can order food i want. Finally after admitting i vomit from the cheese sauce on the breakfast sandwich they finally gave me a credit on my new order. I asked for my meal well done they purposely did not do that. I asked for a well done spicy chicken. They taken an old sandwich and re cooked it so its cooled off pretty quickly and it is very dry. Very very dry meat. The gave me a stem of lettuce, literally a stem! The smallest chicken smallest bun. The fried were asked to be well done i watched them put them aside to cool off before the meal was done. I watched 3 women work together as I watched the kitchen to make sure i didnt see how they chose to short cut on my order.. i have no reason to believe this hispanic team does not like black people but my question was met in the drive through with a flat "No" and constantly staring through the window as I waited for the cars ahead to get their meal. Lack of eye contact from the women that told me know though we kept locking eyes cause she left her post to make my order. I don't understand why this store location tried to make people not want any special requests.They need better training or a New management team all together. Why as the customer do i have to show the manager the possibility of giving me what i want because they said they do not want to give a simple refund..I will continue to make complaints as long as they Half Arse the job.
Restaurantji Recommends
My go-to is always the junior Daves cheeseburger and a Frosty. Go get your pumpkin Frosty while supplies last so
Atmosphere: 5
Food: 5
Service: 5
Burger was super small and meat was thin, food was not worth it, didn’t even taste good, would not
Atmosphere: 4
Food: 1
Service: 3
Went by today for the first time in years - went through the drive through and the guy had me wait to order for no real reason but that was ok .Then I ordered a Classic chicken sandwich with a drink - he said something I couldn't understand him so I asked him to repeat what he said . He said something again and I just asked him to please repeat it again, he apologized and asked me to wait a min . I waited and when he returned I Just said it's a classic chicken sandwich with a drink that's all I want he said ok second window.When I got up there he did apologize for the wait again and he said $12.06 I was a bit shocked it cost that much for a sandwich and fries and a drink , guess that's why I cook at home . Well as for the food , Sandwich was ok it was a bit spicy but no lettuce was on it only one skimpy dead piece , so not happy . Looked nothing like the pics of course .Fries: Very very Salty ....Drink - it's a drink Will I go back ?? Ugh ? No . But thank you .
Good Wendy’s. They are friendly and serve fast.
Atmosphere: 5
Food: 5
Service: 5
lady didnt say the qr code didnt work. also got the wrong food anyway,
Service: 1