I’ve been a loyal customer of this particular location for 2 years now. I have always received the best customer service and greatest, freshest tasting food. Except for tonight. The customer service was below subpar. The long haired man behind the counter did not wash his hands after being outside with friends and before serving me. I politely and quietly asked him to wash his hands after he looked my order up on the computer to verify he had an order for me. When I asked for someone else to serve me that had clean hands, he got an attitude about me having to pay for an already paid for drink????? It was beyond rude and unprofessional of this employee to treat me as if I am not the loyal paying customer that I am. I work in the food industry and hand hygiene is of utmost importance when preventing the spread of germs. I am still shocked that the guy treated me that way all for asking him politely to wash his hands. On another note the food was great! Thank God he wasn’t preparing it or I would have asked for a refund.
Atmosphere: 1
Food: 5
Service: 1
Tim Otero
Ordered a simple 2 pizza order online and said it would be ready at a certain time. Took over 30 minutes longer then the time they said. Also, watched a employee walk in, adjusted his clothes, didn't wash his hands and jumped right into making pizzas with no gloves or washed hands. Only good thing was the employee named Nathaniel. He was running circles around everyone.
Atmosphere: 1
Food: 3
Service: 2
Leilani Gonzalez
Pizza was the complete opposite from what I ordered.. wait time was ridiculous, without many other customers ahead of me.. ranch was straight mayonnaise.. very disappointed with the pizza for the price that was charged.. never again. Corning location is much better
Atmosphere: 1
Food: 1
Service: 3
Mark Dutton
We arrived late afternoon (4:30) on a Tuesday. A few other patrons were dining and several people picking up To-Go items. Greeted by a very nice young lady who answered all our questions about the $29 combo special, which we ordered ( all meat pizza with bread sticks & wings). In addition we ordered 2 beers. Sides came out 1st with pizza to follow a few minutes later. All items were hot and eye appealing. Note: one of our beer selection's was flat and off tasting. I reported it to the same young lady who poured the 1st one. She then poured me a different brand to replace it. Note 2: several empty tables (were in need of bussing and sanitizing) when we arrived. They were eventually bussed by another lady who kept busy with orders and cleaning. We asked her about the lack of background music (which she said she would ask about). No follow up to our table - No music ever came on. ** this location was remodeled (into a Pub Style Roundtable) many years ago. It's disappointing to see it run-down and tired. Only the signage remains - very sad~
Atmosphere: 3
Food: 3
Service: 4
linda oropeza
Almost every table was dirty when we walked in. After completing our meal theyre still dirty. The salad bar was sparsely filled. When I asked for raisins, the employee only filled the container for enough for me. When an employee asked another employee for help, the woman refused to help him. She only told him where to locate what he needed
Atmosphere: 1
Food: 4
Service: 1
LaDeena
I will say this location is older, I have been coming here when I am in town for years, and this visit it had been quite a few!! I had heard they had went down in their pizza but i didn't care I wanted to see for myself, and the pizza was delicious!! I am so glad I didn't listen to anyone else, so much so I felt compelled to tip the cook! I can say the place needs to be spruced up a bit, and maybe a little work on the customer service, but the pizza was good, so all was good if you will. I am so glad I went and hope when and if i go before I leave the area again the pizza tastes just as delicious as it did when I went. I am a little late in posting this review I went Last week in May. This is one of those situations where let your own experience dictate how you feel!! Well done to the cook!
Atmosphere: 3
Food: 5
Service: 3
Ed Shaw
Always a good pizza.
Atmosphere: 5
Food: 5
Service: 5
rob Paul
I will never be back
Atmosphere: 1
Food: 3
Service: 1
Dean Adamson
Took forever to get my online order from 30min wait to an additional 45min wait in restaurant…
Kate Delles
Haven’t been to a RT in a long time and clearly they’re going downhill. 😂 everything is sticky. The arcade would be cool if all the machines worked. Also the AC was “locked” by wifi (I’m assuming corporate if that’s even true), so we had to bring fans from home because it was 87 degrees inside. For the prices they charge, customers deserve better.
Staff is very rasist . I ordered 40 minutes earlier but they refused us to dine in and told us they are closed . After that they allow two families to dine in . Also they took 30 more minutes than expected time just as a rasist to us. Very disappointed experience specially on my daughter graduation day
Atmosphere: 1
Service: 1
Juan Puente
The bomb
Alithia Rutherford
Great place to have a group lunch.
Dalia Pena
Got a good AC and clean environment and they bring your order to the Table.
Derek Williams
Horrible expirence with getting a pizza delivered. I gave clear instructions during my order. The idiot that took my order barely spoke english. They sent the pizza to a house not the buissnes I clearly told him. Never again.
I’ve been a loyal customer of this particular location for 2 years now. I have always received the best customer service and greatest, freshest tasting food. Except for tonight. The customer service was below subpar. The long haired man behind the counter did not wash his hands after being outside with friends and before serving me. I politely and quietly asked him to wash his hands after he looked my order up on the computer to verify he had an order for me. When I asked for someone else to serve me that had clean hands, he got an attitude about me having to pay for an already paid for drink????? It was beyond rude and unprofessional of this employee to treat me as if I am not the loyal paying customer that I am. I work in the food industry and hand hygiene is of utmost importance when preventing the spread of germs. I am still shocked that the guy treated me that way all for asking him politely to wash his hands. On another note the food was great! Thank God he wasn’t preparing it or I would have asked for a refund.
Atmosphere: 1
Food: 5
Service: 1
Ordered a simple 2 pizza order online and said it would be ready at a certain time. Took over 30 minutes longer then the time they said. Also, watched a employee walk in, adjusted his clothes, didn't wash his hands and jumped right into making pizzas with no gloves or washed hands. Only good thing was the employee named Nathaniel. He was running circles around everyone.
Atmosphere: 1
Food: 3
Service: 2
Pizza was the complete opposite from what I ordered.. wait time was ridiculous, without many other customers ahead of me.. ranch was straight mayonnaise.. very disappointed with the pizza for the price that was charged.. never again. Corning location is much better
Atmosphere: 1
Food: 1
Service: 3
We arrived late afternoon (4:30) on a Tuesday. A few other patrons were dining and several people picking up To-Go items.
Greeted by a very nice young lady who answered all our questions about the $29 combo special, which we ordered ( all meat pizza with bread sticks & wings). In addition we ordered 2 beers.
Sides came out 1st with pizza to follow a few minutes later. All items were hot and eye appealing.
Note: one of our beer selection's was flat and off tasting. I reported it to the same young lady who poured the 1st one. She then poured me a different brand to replace it.
Note 2: several empty tables (were in need of bussing and sanitizing) when we arrived. They were eventually bussed by another lady who kept busy with orders and cleaning. We asked her about the lack of background music (which she said she would ask about). No follow up to our table - No music ever came on.
** this location was remodeled (into a Pub Style Roundtable) many years ago. It's disappointing to see it run-down and tired. Only the signage remains - very sad~
Atmosphere: 3
Food: 3
Service: 4
Almost every table was dirty when we walked in. After completing our meal theyre still dirty. The salad bar was sparsely filled. When I asked for raisins, the employee only filled the container for enough for me. When an employee asked another employee for help, the woman refused to help him. She only told him where to locate what he needed
Atmosphere: 1
Food: 4
Service: 1
I will say this location is older, I have been coming here when I am in town for years, and this visit it had been quite a few!! I had heard they had went down in their pizza but i didn't care I wanted to see for myself, and the pizza was delicious!! I am so glad I didn't listen to anyone else, so much so I felt compelled to tip the cook! I can say the place needs to be spruced up a bit, and maybe a little work on the customer service, but the pizza was good, so all was good if you will. I am so glad I went and hope when and if i go before I leave the area again the pizza tastes just as delicious as it did when I went. I am a little late in posting this review I went Last week in May. This is one of those situations where let your own experience dictate how you feel!! Well done to the cook!
Atmosphere: 3
Food: 5
Service: 3
Always a good pizza.
Atmosphere: 5
Food: 5
Service: 5
I will never be back
Atmosphere: 1
Food: 3
Service: 1
Took forever to get my online order from 30min wait to an additional 45min wait in restaurant…
Haven’t been to a RT in a long time and clearly they’re going downhill. 😂 everything is sticky. The arcade would be cool if all the machines worked. Also the AC was “locked” by wifi (I’m assuming corporate if that’s even true), so we had to bring fans from home because it was 87 degrees inside. For the prices they charge, customers deserve better.
Restaurantji Recommends
Staff is very rasist . I ordered 40 minutes earlier but they refused us to dine in and told us they are closed . After that they allow two families to dine in . Also they took 30 more minutes than expected time just as a rasist to us. Very disappointed experience specially on my daughter graduation day
Atmosphere: 1
Service: 1
The bomb
Great place to have a group lunch.
Got a good AC and clean environment and they bring your order to the
Table.
Horrible expirence with getting a pizza delivered. I gave clear instructions during my order. The idiot that took my order barely spoke english. They sent the pizza to a house not the buissnes I clearly told him. Never again.
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