Chipotle Mexican Grill
4000 S Bonnyview Rd, Redding
(530) 255-2108
Recent Reviews
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We tried this location for the first time. We've been to the Dana Dr location before, and in chico as well. This one gave us tough grisly meat, both me and my wife. I had steak and she had chicken. Neither of us enjoyed it. Probably won't be back.
Atmosphere: 4
Food: 2
Service: 4
Music was way to loud an obnoxious, couldn't even hold a conversation at the same table. Under staffed with multiple employees simply looking at the line of people... Multiple people walked out.
Folks here seems to be lot happier and friendly...Israel was awesomebat the front desk
Atmosphere: 4
Food: 4
Service: 4
I usually have a good experience at this Chipotle, but yesterday wasn’t great. It wasn’t busy inside at all but the staff seemed really focused on mobile orders. My burrito bowl order kept getting passed between a few workers, and they mixed it up with the people in front of and behind me. They also gave me the wrong salsa, which didn’t bother me too much, but when I went to pay, I noticed they were charging me for mine and someone else’s order. I’m glad I caught it, but they really need to slow down and double-check orders.
Atmosphere: 1
Food: 1
Service: 1
Longest wait time of my life they made every order before my mobile order
Atmosphere: 1
Food: 1
Service: 1
Always clean, staff is amazing and so kind but efficient. It’s always clean. I stopped eating at chipotle because it hurt my stomach but THIS location made it so I can eat it again🤩
Atmosphere: 5
Food: 5
Service: 5
They shut down their grills hour early so they had no meat. Offered me some dried up meat .
Atmosphere: 1
Food: 1
Service: 1
Modifications must be repeated, and you will be gaslit if they make the wrong modifications.
Absolutely trash, gotta love 3 grains of rice.
Atmosphere: 1
Food: 1
Service: 1
PRETTY FRESH, AND NOT TOO PRICEY (Rare qualities in fast food these days!), BUT...
On the plus side, the selection of meats—sorry, “proteins”—that they serve up are surprisingly tasty for fast food, or any dining really. The steak is particularly bueno. And overall, we really enjoy their rubber-skinned burritos a lot. Tongue in cheek, that remark, and not backhanded in any way. Seriously, they're quite delicious, and clearly this eatery's jewel in the crown.
A few quibbles though, ones that I've always had with this chain—some truly unforced errors that could easily be corrected—are as follows:
Refried beans may be considered low rent by some people's standards, but they really should be offered among the beans selection, IMO, if only for the sake of variety. Besides, it's considered traditional among the gringos.
Speaking of variety, their menu could stand to be expanded a bit as well. I mean, would it kill them to offer melted cheese on some of their items? And how about something different, like Mexican pizza, menudo, sopapillas, or...?
Also, the crisp taco shells taste a little weird, frankly. Sorry, but I'll take the traditional corn tortilla any day over...whatever the hell those are. And on that note...
Their in-house deep fried tortilla chips are pretty ordinary, as the biggest shocker of all. Very little flavor and too much salt, which is sad considering how easy it would be to get it right. Countless other Mexican food chains seem to pull it off with ease, but this one has somehow managed to find the least flavorful tortillas available to make their chips. If these are “organic” or whatever, I don't know, but you can have them. Excuse me, but do not mess with my chips!
Finally, the amount of cheese allotted to your burrito is unforgivably skimpy, while you'll notice how generous they are with the (much cheaper) beans and rice. I know that's how they save money, but you shouldn't be forced to beg for more cheese on your food while the assembly line worker gives you a dirty look. No brainer.
Minor complaints I suppose, but they add up. And this is why Cheapo-Lame will never be more than a B+ dining experience for us. Still, there are those excellent meats...I mean, proteins! Recommended nevertheless.
For the record, this review of their newest store on the south end of town, near the new Costco, also applies to the Dana Drive property just up the freeway a piece; not only do they look alike inside and out, naturally (i.e, sterile and unwelcoming, like most fast food places these days), they're both equally consistent in the quality of food, service, etc., as you might expect. In other words, no cheese and subpar tortillas are a constant chain wide. And that sooo sucks.
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
Ordered via the app and our food was ready by the requested time. Food was on par with other locations we've been to, bathroom and restaurant clean.
Atmosphere: 5
Food: 5
Service: 5
Their rice was hard as hell…. The meat was literally just a blob of fat and it wasn’t even the meat that I asked for. They’re always in a rush for what the one in Anderson is 10 times better in the amount of food that was put in my bowl was literally a joke.
Atmosphere: 1
Food: 1
Service: 3
Solid location, portion, staffs. Ordered in person 25 minutes before closing, only had run out of grilled veggies and chips. Can't speak to the negative reviews but solid location in my opinion, definitely have seen worse.
Atmosphere: 5
Food: 5
Service: 5
We tried this location when it first opened and it was fantastic. Food was great and portion sizes were much better than the other Redding location. Today, I ordered for pickup and the food was a night and day difference. I ordered a burrito and paid extra for a double portion of steak as I like a pretty bare burrito, and this is what I received. I also ordered a watermelon limeade, and when my husband went to pick it up the person asked him what he wanted to drink instead of following the directions on the order, and gave him a pibb instead as I didn't repeat the exact order to him because the employees should have had it. My husband's burrito was also pretty pathetic looking as far meat goes. We are done spending money at Chipotle.
Atmosphere: 3
Food: 1
Service: 2
Perfect
Atmosphere: 5
Food: 5
Service: 5
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