Had a drink with as one they forgot speed some of the stink out to add minimal topping that costs an extra dollar. Other locations never had bad a experience. Won't be going back to this one.
Atmosphere: 3
Food: 1
Service: 2
Tim S
Hands down, best coffee shops. They have the best customer service and are the most consistent with their drinks. This is due to the fact that they have a pre-mixed base. It takes the human error out of the equation. Very good.
Atmosphere: 5
Food: 4
Service: 5
Robert Collins
So I come to this Dutch Brothers about five times a month. It's a convenient stop on my way in and out of Redding, as I'm an out-of-stater. That being said the last few times I've been there they have managed to screw up a simple order like a vanilla latte. At first it was just a simple mistake, the cashier assumed I wanted it iced (while it is summer, it was 5:00 in the morning) and offered to remake it right there. And that's great, except that the guy that she handed it off to made me a regular latte. Which is not what I ordered, nor did I want to wait another 5 minutes for him to figure out how to make a vanilla latte. I know it seems like a very small thing, but when I'm ordering a drink from a place that's charging me six bucks, I expect them to get it right the first time. Again mistakes happen but two mistakes in a row that rates a two-star, and me finding a different coffee shop. I know the five cups a month aren't going to break you, but if you continue to treat your customers like this, or continue with the incompetent staff you're going to lose a lot more than just those five cups.
Atmosphere: 3
Food: 2
Service: 2
The Outdoors
It's good but overpriced! The staff is what they have going for them.
Atmosphere: 4
Food: 4
Service: 5
Tesy Clark
I love dutch but not all locations...been to this one a few times and each time my drink wasn't to expectations. For the price we pay on these drinks none of them should be a disappointment....yes they will remake them but I've had them do so on occasions and I was still not pleased. I frequent a few other locations that I get consistent results and that makes me a happy gurl 🫶🏻✌🏻
Atmosphere: 3
Food: 3
Service: 3
Shred Lasso
Just sat in line for 20 min because drive thru worker talked to her friend in the car for 20 min. Maybe try hiring adults idk
Atmosphere: 1
Food: 1
Service: 1
michael manley
I asked for a simple drink and they did it wrong will not be going back to this location
Fair, only fair. It’s a drive thru and chain. What can you expect, except that they would get your order correct. Or, that you could use your own cup to cut down on waste. I just needed a coffee so made the best of it. I won’t be back
I've never had someone outwardly complain about my order. The girl making my drink said very loudly this is the most complicated drink I've ever made! It was 4 shots of coffee... with flavoring and cream? Guess I shouldn't have tipped. Not to mention the coffee tasted burnt.
Atmosphere: 2
Food: 2
Service: 2
Ambr Sanford (Amber Rousseau)
Ordered a chai, received what tasted like sugar water with a bit of milk. Chai is a spiced tea. The drink I got has no flavor at all other than too sweet.
Atmosphere: 4
Food: 1
Service: 4
Misty
I visit regularly and the service and drinks are amazing
Dietary restrictions: I'm lacrosse and they always help with my restrictions
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Picture Perfect, Annihilator, Energize Now with Dutch Bros, White Chocolate, Caramelizer, Double Torture
Raymond Heathcock (Ray)
Incredibly nice broistas and they're always on top of everything.
Had a drink with as one they forgot speed some of the stink out to add minimal topping that costs an extra dollar. Other locations never had bad a experience. Won't be going back to this one.
Atmosphere: 3
Food: 1
Service: 2
Hands down, best coffee shops. They have the best customer service and are the most consistent with their drinks. This is due to the fact that they have a pre-mixed base. It takes the human error out of the equation. Very good.
Atmosphere: 5
Food: 4
Service: 5
So I come to this Dutch Brothers about five times a month. It's a convenient stop on my way in and out of Redding, as I'm an out-of-stater. That being said the last few times I've been there they have managed to screw up a simple order like a vanilla latte. At first it was just a simple mistake, the cashier assumed I wanted it iced (while it is summer, it was 5:00 in the morning) and offered to remake it right there. And that's great, except that the guy that she handed it off to made me a regular latte. Which is not what I ordered, nor did I want to wait another 5 minutes for him to figure out how to make a vanilla latte. I know it seems like a very small thing, but when I'm ordering a drink from a place that's charging me six bucks, I expect them to get it right the first time. Again mistakes happen but two mistakes in a row that rates a two-star, and me finding a different coffee shop. I know the five cups a month aren't going to break you, but if you continue to treat your customers like this, or continue with the incompetent staff you're going to lose a lot more than just those five cups.
Atmosphere: 3
Food: 2
Service: 2
It's good but overpriced! The staff is what they have going for them.
Atmosphere: 4
Food: 4
Service: 5
I love dutch but not all locations...been to this one a few times and each time my drink wasn't to expectations. For the price we pay on these drinks none of them should be a disappointment....yes they will remake them but I've had them do so on occasions and I was still not pleased. I frequent a few other locations that I get consistent results and that makes me a happy gurl 🫶🏻✌🏻
Atmosphere: 3
Food: 3
Service: 3
Just sat in line for 20 min because drive thru worker talked to her friend in the car for 20 min. Maybe try hiring adults idk
Atmosphere: 1
Food: 1
Service: 1
I asked for a simple drink and they did it wrong will not be going back to this location
Always fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shark Attack, Picture Perfect, Strawberry, Peach, Chocolate Chip Muffin Top, Orange Cranberry Muffin Top, Lemon Poppyseed Muffin Top
Friendly service. Patient staff
Recommended dishes: Kicker
Fair, only fair. It’s a drive thru and chain. What can you expect, except that they would get your order correct. Or, that you could use your own cup to cut down on waste. I just needed a coffee so made the best of it. I won’t be back
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
I've never had someone outwardly complain about my order. The girl making my drink said very loudly this is the most complicated drink I've ever made! It was 4 shots of coffee... with flavoring and cream? Guess I shouldn't have tipped. Not to mention the coffee tasted burnt.
Atmosphere: 2
Food: 2
Service: 2
Ordered a chai, received what tasted like sugar water with a bit of milk. Chai is a spiced tea. The drink I got has no flavor at all other than too sweet.
Atmosphere: 4
Food: 1
Service: 4
I visit regularly and the service and drinks are amazing
Dietary restrictions: I'm lacrosse and they always help with my restrictions
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Picture Perfect, Annihilator, Energize Now with Dutch Bros, White Chocolate, Caramelizer, Double Torture
Incredibly nice broistas and they're always on top of everything.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shark Attack
My daily fuel ⛽️
Dietary restrictions: Sugarfree option
Atmosphere: 5
Food: 5
Service: 5
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