I hope you enjoy waiting 30 minutes to get your food after ordering just 1 thing because that's how they treat their customers here...
Brandon Hawkinson
Owner- and now a drunk woman answers the phone 8/2/25 at 7:24. the young man answering the phones 7/28/25 should be fired. He sounds like he’s on drugs and is extremely rude. Raquel is an excellent manager and deserves a raise. Kane also deserves a raise 🤑🥰😉
Atmosphere: 5
Food: 5
Service: 5
Jeramie Brooks (Jer)
Great survice fast drive through. And there hamburgers are made the way there supposed to be. Also even if the burger you want is not on the menu they will make it for you anyway.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Tacos, Sourdough Jack, Ultimate Cheeseburger, Large Curly Fry
Emelia Y
The staff here is very rude and does not work at all. They do not value people's time at all. This has happened to me twice.
Atmosphere: 1
Food: 1
Service: 1
RAjat Sheoran
Food is not good Service is to much late I would say don't go here, it's a waste of time going here
Atmosphere: 1
Food: 1
Service: 1
Juan Camanay
Didn’t get her name. But the woman that helped me at the drive through was very helpful and cheerful. Now the food was different. Tacos and chicken strips were stale and hard
Food: 2
Service: 5
Marco Zertuche
Love stopping here it's my mid way point during my travels. Workers are great friendly and the TACO'S 🌮🌮🌮 are always fresh
Atmosphere: 5
Food: 5
Service: 5
Hi
So We Went Thru The Drive Thru Saturday Morning Around 2:30am , Got 1 Chocolate Shake which is always really good and all we order from them(Never Have Cared For The Food Unless It's A Grilled Cheese) Literally This Only Happens When The Bald Headed Manager is Here , Literally Tells Me 1 Minute I which Always Turns Into 5-6 Mins , Only Has 1 Car In Drive Thru Ahead Of Me , I'm The 2nd Car , There's No DoorDashers There. As I Am One So I Know What I'm Looking For and Was Just In Line For 10 Mins For A Chocolate Shake If It's The Younger Guy With Short Black Hair , Chubby I Wouldve Been In And Out Within 3 Mins , Bald Headed Guy should be put back on the grill as he also doesn't know how to talk to people And shouldn't have any part of his job that involves with the general public That's Just 1 Part Of Review.
2nd Part Of Review Had A DoorDash Order Around 12:30am Sat. A.m Bald Headed Guy Told Me 1 Minute He's Really Slammed Only Was 2 Cars In Drive Thru And 1 Other DoorDasher Besides Me , You Have To Ring A DoorBell And Cant Come Into The Lobby Or Go Thru The Drive Thru For DoorDash Orders Which I Have No Clue Why We Can't Go Thru Drive Thru As I Believe Would Be Faster For All Involved But Waited For My DoorDash Order As Usual When He's There For Over 25 Mins , Doesn't even ask me for the name im there for , for 15 Mins Which Is Crazy To Me and I'm Always Late Because Of This To The Customer Which He Should Be The One Penalized Not Me. That Short Black Hair Guy Though When He's In There Literally Will Already Have My DoorDash Order Waiting and Ready For Me To Pickup And Things Go Smoother With Him Running the Show also He Usually Only Has Like Him , A Cook And 1 Other Worker , The Bald Headed Guy Usually Has Him , And 3 Other Workers and Always Seems Overwhelmed I Believe A Change Is Needed and Soon And Once That Happens I Believe Things Will Be Alot Smoother and People Will Start Ordering From Here Again I Believe After Dealing With Him Alot Of People Won't Be Back I Only Do Because It Has The Biggest Cheapest Shakes In All Of Town and Also DoorDash Forces Me To Come Here Lol So Yeah I Hope Something Comes Of This Because I Do Want to See All The Restaurants Succeed and Sometimes an Outside Perspective Is Nice and Hopefully Will Take This Into Consideration Thanks!
Atmosphere: 1
Food: 5
Service: 1
Tyler Strain
Whoever was working the drive-thru at 12AM — bro, are you okay?? Took longer to respond than a deadbeat dad on Father’s Day. Then when my wife tries to order, he hits her with the classic “sPeAk uP” like he’s doing improv at a retirement home. You wearing a headset or a sock on your ear, my guy?
Whole attitude was like we ruined his nap. you hard of hearing or just hard of working?
You took 5 minutes to say hello, 10 to take the order, and gave attitude like it was part of the combo. you’re not the king of customer service, you’re the reason people consider cooking at home.
Atmosphere: 1
Food: 5
Service: 1
Carlos Dowell
Employees were rude and condescending at the screen
Ok so I don't do JITB in my city because it's gross but this one was clean and the staff was friendly. If your a fan of this restaurant I assure you there are far worse ones you could go to. The reason I have to give this low score is because I got Redding on a road trip and had a breakfast sandwich, ate it on the road and got sick within an hour. Had to stop at a Truck stop ASAp. Which was actually really nice....I should probably review that place too 🤔 You might be thinking that could have been anything you can't blame Jack in the box. WelI do and it was definitely that. And that's that. Pretty sure it was a sausage specifically. If they hadn't fired the old Jack this would have never happened! * Shakes fist.
I hope you enjoy waiting 30 minutes to get your food after ordering just 1 thing because that's how they treat their customers here...
Owner- and now a drunk woman answers the phone 8/2/25 at 7:24. the young man answering the phones 7/28/25 should be fired. He sounds like he’s on drugs and is extremely rude. Raquel is an excellent manager and deserves a raise. Kane also deserves a raise 🤑🥰😉
Atmosphere: 5
Food: 5
Service: 5
Great survice fast drive through. And there hamburgers are made the way there supposed to be. Also even if the burger you want is not on the menu they will make it for you anyway.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Tacos, Sourdough Jack, Ultimate Cheeseburger, Large Curly Fry
The staff here is very rude and does not work at all. They do not value people's time at all. This has happened to me twice.
Atmosphere: 1
Food: 1
Service: 1
Food is not good
Service is to much late
I would say don't go here, it's a waste of time going here
Atmosphere: 1
Food: 1
Service: 1
Didn’t get her name. But the woman that helped me at the drive through was very helpful and cheerful. Now the food was different. Tacos and chicken strips were stale and hard
Food: 2
Service: 5
Love stopping here it's my mid way point during my travels. Workers are great friendly and the TACO'S 🌮🌮🌮 are always fresh
Atmosphere: 5
Food: 5
Service: 5
So We Went Thru The Drive Thru Saturday Morning Around 2:30am , Got 1 Chocolate Shake which is always really good and all we order from them(Never Have Cared For The Food Unless It's A Grilled Cheese) Literally This Only Happens When The Bald Headed Manager is Here , Literally Tells Me 1 Minute I which Always Turns Into 5-6 Mins , Only Has 1 Car In Drive Thru Ahead Of Me , I'm The 2nd Car , There's No DoorDashers There.
As I Am One So I Know What I'm Looking For and Was Just In Line For 10 Mins For A Chocolate Shake If It's The Younger Guy With Short Black Hair , Chubby I Wouldve Been In And Out Within 3 Mins , Bald Headed Guy should be put back on the grill as he also doesn't know how to talk to people And shouldn't have any part of his job that involves with the general public That's Just 1 Part Of Review.
2nd Part Of Review
Had A DoorDash Order Around 12:30am Sat. A.m Bald Headed Guy Told Me 1 Minute He's Really Slammed Only Was 2 Cars In Drive Thru And 1 Other DoorDasher Besides Me , You Have To Ring A DoorBell And Cant Come Into The Lobby Or Go Thru The Drive Thru For DoorDash Orders Which I Have No Clue Why We Can't Go Thru Drive Thru As I Believe Would Be Faster For All Involved But Waited For My DoorDash Order As Usual When He's There For Over 25 Mins , Doesn't even ask me for the name im there for , for 15 Mins Which Is Crazy To Me and I'm Always Late Because Of This To The Customer Which He Should Be The One Penalized Not Me.
That Short Black Hair Guy Though When He's In There Literally Will Already Have My DoorDash Order Waiting and Ready For Me To Pickup And Things Go Smoother With Him Running the Show also He Usually Only Has Like Him , A Cook And 1 Other Worker , The Bald Headed Guy Usually Has Him , And 3 Other Workers and Always Seems Overwhelmed I Believe A Change Is Needed and Soon And Once That Happens I Believe Things Will Be Alot Smoother and People Will Start Ordering From Here Again I Believe After Dealing With Him Alot Of People Won't Be Back I Only Do Because It Has The Biggest Cheapest Shakes In All Of Town and Also DoorDash Forces Me To Come Here Lol So Yeah I Hope Something Comes Of This Because I Do Want to See All The Restaurants Succeed and Sometimes an Outside Perspective Is Nice and Hopefully Will Take This Into Consideration Thanks!
Atmosphere: 1
Food: 5
Service: 1
Whoever was working the drive-thru at 12AM — bro, are you okay?? Took longer to respond than a deadbeat dad on Father’s Day. Then when my wife tries to order, he hits her with the classic “sPeAk uP” like he’s doing improv at a retirement home. You wearing a headset or a sock on your ear, my guy?
Whole attitude was like we ruined his nap. you hard of hearing or just hard of working?
You took 5 minutes to say hello, 10 to take the order, and gave attitude like it was part of the combo. you’re not the king of customer service, you’re the reason people consider cooking at home.
Atmosphere: 1
Food: 5
Service: 1
Employees were rude and condescending at the screen
Service: 1
Restaurantji Recommends
Trash service
Atmosphere: 1
Food: 1
Service: 1
Its jack and the service is good
Atmosphere: 5
Food: 5
Service: 5
Allways amazing fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Ok so I don't do JITB in my city because it's gross but this one was clean and the staff was friendly. If your a fan of this restaurant I assure you there are far worse ones you could go to. The reason I have to give this low score is because I got Redding on a road trip and had a breakfast sandwich, ate it on the road and got sick within an hour. Had to stop at a Truck stop ASAp. Which was actually really nice....I should probably review that place too 🤔 You might be thinking that could have been anything you can't blame Jack in the box. WelI do and it was definitely that. And that's that. Pretty sure it was a sausage specifically. If they hadn't fired the old Jack this would have never happened! * Shakes fist.
Atmosphere: 4
Food: 2
Service: 3
These people here can cook!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Jumbo Jack, Onion Rings
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