10.31.2025 The owners exibit abominable behavior to the cystomers by saying the restaurant is open for business. There is virtually no food in the kitchen to be prepped and servered while the owners insist that the customers owe them full price for scraps. A total of 3 substandard hamburger patties were available for the customers. No french fries. A ceasar salad without romaine or ceasar dressing or the optional chicken or shrimp. Mac and cheese with bacon but there is no mac or bacon. Absolutely bizarre conditions. Then owners should be castigated and shunned. They don't deserve a oermit to be in the food industry.
Atmosphere: 4
Food: 1
Service: 4
Danielle Chopp
Amazing food. Who knew ramen soup and patty melt could be gourmet level! And the clam chowder was perfect and homemade. Our waitress was caring and attentive. We absolutely loved her! Even the owner was entertaining with conversation. We had an excellent experience and found the menu prices comparable to what prices are elsewhere. But for reals... the food was amazingly delicious and gourmet level of homemade...worth it all around! As they say, this place was the vibe!
Atmosphere: 5
Food: 5
Service: 5
Tom Schmidt
Had the best pulled pork sandwich in Redding here and my wife enjoyed one of the best, surprisingly rare, Bahama Momma drinks.
Atmosphere: 5
Food: 5
Service: 4
Louis Volpe
Salad was sad and not that good, they need to elevate it because I can get a better salad at a fast food place. Fries were also super thin and kind of soggy from too much grease.
Burger with sauces & drinks were great.
Service was good and staff was very friendly. Atmosphere was also nice.
It was us and 6 other people in the resteraunt, but we waited 30-40 minutes for our food, still when just was a burger and salad. Could be a little faster
Atmosphere: 5
Food: 3
Service: 5
Lisa Tucker
Now open! Great food and service, one of my favorite places in Redding.
Atmosphere: 5
Food: 5
Service: 5
David Oliver
Absolutely the worst food. Poor service and again, terrible food.
Beau Chambers
As much as I wanted to like this Redding staple, I could not. The burger was lackluster and the fried zucchini order was incredibly small for the price. And weirdly, my iced tea glass was super small, too. The ranch was good, though
Atmosphere: 2
Food: 3
Service: 3
Mike G
I heard of the Shack online and made a trip the next day to give it a try. My wife had the Prime Dip & I had the Ribeye open face d sandwich with fries. The service & food was amazing! If you are in the North State and looking for something more than the average burger joint. Checkout The Shack! You can thank me later.
Mike & Elizabeth
Atmosphere: 5
Food: 5
Service: 5
Kassandra Variz
went there for dinner sat on patio guy working tonight that says his name Is Dalton was extremely drunk rude kept forgetting about us took our drink order 3 times... we ended up leaving
Lovebirdy
Not great. Hair in my sandwich but I caught it before I bit into it. Asked for mushrooms on the side as my husband and I were sharing meals and he doesn't like them. They were all mixed in the sandwich. Asked for a side salad and received fries. So someone wasn't paying attention at all. The fryer was clearly not at the right temp as all the fries were limp, soggy, and filled with grease. It says A LOT about the owner that they only respond to good reviews.
Dark and dingy. I moved here earlier this year and read this place had been remodled and now open. * first clue remodled) after working years in hospitality / food & beverage most establishments that go through this are usually done because of poor restaurant maintenance. Not that thats exactly what happen its my assumption. But as always i wanted to give it a try. I had attempted to eat here a month or so back, but when i arrive the dark exterior and vacant parking lot made me change my mind. But, i googled brunch on Sunday and they popped up. Ok, this may be do-able. NOT, there is no brunch here it's basically a chicken, burger place. Upon entering there was a strong smell of fish and i dont mean fresh fish. Again the dark and digy is extended to the interior, and the smell , Yeesh! After looking around, because no one was there to greet or seat me. A bar is there as you enter. The bar is definitely the main focal point. The place was pretty vacant and out of no where a guy comes out and asks how many 😁, just 1. He seats me in a different room than the bar, As i open the menue i make a chicken dish selection. I sit as i wait for the guy to pop back up. He takes my order and off he goes. I think he may have either been the bartender or a kitchen staffer. Dude gets an A for effort. Now my food comes, side salad has all the ingredients finely chopped in different little piles. The mash potatoes looked as if the night before baked potatoes were saved reused to make garlic mash. They were molded in to this weird round blob the outside was dry and all very unappetizing. So i didn't mess with that. The chicken which is overly dark brown was the driest leg and thigh ive ever had . This as well appeared as if it was just reheated to a point of almost burnt. Again. This was in no way good or even acceptable. Then i sat around for dude to pop up again to get the check and run. After clearing my check. And tipping( regardless, tipping is part of their assumed pay, so i tip). As i exited i see a DJ and a crowd at the bar. This at best is a Dive Bar, ( which i am a fan of) but the food is horrible. It may have great drinks and all the stuff a great dive has but food is sub par. All this time i wanted to go there. And its a great disappointment. I wont go back
Atmosphere: 1
Food: 1
Service: 2
Joseph
I enjoyed the atmosphere. The waiter was awesome. The burger and fries were the best, especially the fries!!!, and so were the broasted loaded potato appetizer w/ the sour cream sauce. Loved the big booths inside and can't wait to enjoy the outdoor patio when the weather is nice! The shack will be our favorite regular go-to for lunch and dinner. Top tier, loved it!
Atmosphere: 5
Food: 5
Service: 5
Ruth R Larrabee
The parking lot is extremely dark and the entry door is hard to find and also very dark. The decor is heavy and dark. I guess they're going for "moody," but it just felt sad. The side salad was inedible frozen brown lettuce. The pasta primavera was barely warm and had a few small pieces of vegetables with penne and a sauce that I really think came out of a jar with no extra seasoning. We also had fried mushrooms and they were very good. The waitress seemed very inexperienced and not knowledgeable about the menu.
Atmosphere: 3
Food: 3
Service: 3
Claudia Urey
Are you kidding me? $18 for the worst bacon mac and cheese I've ever had. Y'all add ginger? Overcooked garlic parmesan fries, that were so bland. How does that happen? And nothing special on the lame Cheeseburger. Sorry, shack burger .. add extra for the cheese. This place should be ashamed for the quality of food they are serving with the added ridiculous prices.
Atmosphere: 1
Food: 1
Service: 1
Nancy Humiston
I didn’t want to give this horrible place a star but I had to do a review. The cook looked high and served us over cooked dried chicken. Part of our salad had moldy lettuce and cheese. Let’s not forget about how the bartender was tipsy. I will never eat here again.
10.31.2025 The owners exibit abominable behavior to the cystomers by saying the restaurant is open for business. There is virtually no food in the kitchen to be prepped and servered while the owners insist that the customers owe them full price for scraps. A total of 3 substandard hamburger patties were available for the customers. No french fries. A ceasar salad without romaine or ceasar dressing or the optional chicken or shrimp. Mac and cheese with bacon but there is no mac or bacon.
Absolutely bizarre conditions. Then owners should be castigated and shunned. They don't deserve a oermit to be in the food industry.
Atmosphere: 4
Food: 1
Service: 4
Amazing food. Who knew ramen soup and patty melt could be gourmet level! And the clam chowder was perfect and homemade. Our waitress was caring and attentive. We absolutely loved her! Even the owner was entertaining with conversation. We had an excellent experience and found the menu prices comparable to what prices are elsewhere. But for reals... the food was amazingly delicious and gourmet level of homemade...worth it all around! As they say, this place was the vibe!
Atmosphere: 5
Food: 5
Service: 5
Had the best pulled pork sandwich in Redding here and my wife enjoyed one of the best, surprisingly rare, Bahama Momma drinks.
Atmosphere: 5
Food: 5
Service: 4
Salad was sad and not that good, they need to elevate it because I can get a better salad at a fast food place. Fries were also super thin and kind of soggy from too much grease.
Burger with sauces & drinks were great.
Service was good and staff was very friendly. Atmosphere was also nice.
It was us and 6 other people in the resteraunt, but we waited 30-40 minutes for our food, still when just was a burger and salad. Could be a little faster
Atmosphere: 5
Food: 3
Service: 5
Now open! Great food and service, one of my favorite places in Redding.
Atmosphere: 5
Food: 5
Service: 5
Absolutely the worst food. Poor service and again, terrible food.
As much as I wanted to like this Redding staple, I could not. The burger was lackluster and the fried zucchini order was incredibly small for the price. And weirdly, my iced tea glass was super small, too. The ranch was good, though
Atmosphere: 2
Food: 3
Service: 3
I heard of the Shack online and made a trip the next day to give it a try. My wife had the Prime Dip & I had the Ribeye open face d sandwich with fries. The service & food was amazing! If you are in the North State and looking for something more than the average burger joint. Checkout The Shack! You can thank me later.
Mike & Elizabeth
Atmosphere: 5
Food: 5
Service: 5
went there for dinner sat on patio guy working tonight that says his name Is Dalton was extremely drunk rude kept forgetting about us took our drink order 3 times... we ended up leaving
Not great. Hair in my sandwich but I caught it before I bit into it. Asked for mushrooms on the side as my husband and I were sharing meals and he doesn't like them. They were all mixed in the sandwich. Asked for a side salad and received fries. So someone wasn't paying attention at all. The fryer was clearly not at the right temp as all the fries were limp, soggy, and filled with grease. It says A LOT about the owner that they only respond to good reviews.
Restaurantji Recommends
Dark and dingy. I moved here earlier this year and read this place had been remodled and now open. * first clue remodled) after working years in hospitality / food & beverage most establishments that go through this are usually done because of poor restaurant maintenance. Not that thats exactly what happen its my assumption. But as always i wanted to give it a try. I had attempted to eat here a month or so back, but when i arrive the dark exterior and vacant parking lot made me change my mind. But, i googled brunch on Sunday and they popped up. Ok, this may be do-able. NOT, there is no brunch here it's basically a chicken, burger place. Upon entering there was a strong smell of fish and i dont mean fresh fish. Again the dark and digy is extended to the interior, and the smell , Yeesh! After looking around, because no one was there to greet or seat me. A bar is there as you enter. The bar is definitely the main focal point. The place was pretty vacant and out of no where a guy comes out and asks how many 😁, just 1. He seats me in a different room than the bar, As i open the menue i make a chicken dish selection. I sit as i wait for the guy to pop back up. He takes my order and off he goes. I think he may have either been the bartender or a kitchen staffer. Dude gets an A for effort. Now my food comes, side salad has all the ingredients finely chopped in different little piles. The mash potatoes looked as if the night before baked potatoes were saved reused to make garlic mash. They were molded in to this weird round blob the outside was dry and all very unappetizing. So i didn't mess with that. The chicken which is overly dark brown was the driest leg and thigh ive ever had . This as well appeared as if it was just reheated to a point of almost burnt. Again. This was in no way good or even acceptable. Then i sat around for dude to pop up again to get the check and run. After clearing my check. And tipping( regardless, tipping is part of their assumed pay, so i tip). As i exited i see a DJ and a crowd at the bar. This at best is a Dive Bar, ( which i am a fan of) but the food is horrible. It may have great drinks and all the stuff a great dive has but food is sub par. All this time i wanted to go there. And its a great disappointment. I wont go back
Atmosphere: 1
Food: 1
Service: 2
I enjoyed the atmosphere. The waiter was awesome. The burger and fries were the best, especially the fries!!!, and so were the broasted loaded potato appetizer w/ the sour cream sauce. Loved the big booths inside and can't wait to enjoy the outdoor patio when the weather is nice! The shack will be our favorite regular go-to for lunch and dinner. Top tier, loved it!
Atmosphere: 5
Food: 5
Service: 5
The parking lot is extremely dark and the entry door is hard to find and also very dark. The decor is heavy and dark. I guess they're going for "moody," but it just felt sad. The side salad was inedible frozen brown lettuce. The pasta primavera was barely warm and had a few small pieces of vegetables with penne and a sauce that I really think came out of a jar with no extra seasoning. We also had fried mushrooms and they were very good. The waitress seemed very inexperienced and not knowledgeable about the menu.
Atmosphere: 3
Food: 3
Service: 3
Are you kidding me?
$18 for the worst bacon mac and cheese I've ever had. Y'all add ginger?
Overcooked garlic parmesan fries, that were so bland. How does that happen?
And nothing special on the lame Cheeseburger. Sorry, shack burger .. add extra for the cheese.
This place should be ashamed for the quality of food they are serving with the added ridiculous prices.
Atmosphere: 1
Food: 1
Service: 1
I didn’t want to give this horrible place a star but I had to do a review. The cook looked high and served us over cooked dried chicken. Part of our salad had moldy lettuce and cheese. Let’s not forget about how the bartender was tipsy. I will never eat here again.
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