Got the rainbow ice cream only ever got the shave ice cream
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The Shave Ice Experience
Yann Luppo
It's a pick up ice cream place with lots of good choices and an old school arcade.
Atmosphere: 3
Food: 5
Service: 5
Dustin P
Not impressed. Acai bowl was really small. I've paid the same price at other places and received so much more. Flavor wasn't the best either.
Atmosphere: 3
Food: 3
Service: 3
Deb Minaker
Staff clearly overwhelmed by volume of customers. Service piece meal. We were party of 5. First in our party got served quickly but order incorrect. Then after another 10 minute wait one more order served and then another wait. A member of party has dairy allergy and requested the non dairy. He got a dairy cone. When he began suffering an allergic reaction the staff insisted it was non dairy until another staff member noticed the difference. When error finally acknowledged we were told where the emergency room was and was refunded for the mistaken cone.. That's all? No apology no one there to smooth over a bad customer experience. Poor kids obviously all in over their heads. Where was the adult in the room. Upper management. Staff needs to be trained overall in customer service. Need to train in food safety dietary restrictions and cross contamination. Oh and first wrong order was finally re served wrong again after an hour wait. Simple order a vanilla shake and we kept getting chocolate. I would like to speak with owner or management. A member of my party was poisoned and not even an apology.
Service: 1
Emilie
Pretty good as shaved ice can be. Tons of options and colourful place
Great shave ice place with lots of other options, such as ice cream, homemade baked goods, and packaged frozen ice cream products.
Atmosphere: 5
Food: 5
Service: 4
Great all-around creamery!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Shave Ice Experience, Ice Cream - Triple Scoop Three 5oz Scoops, Strawberry
Wanna chill is very good they have Ice Cream and dole whip pineapple is great and they also have snow cones with so many different flavors
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pineapple Frozen Yogurt with Gummy Worms, The Shave Ice Experience, Birthday Cake, Pineapple Frozen Lemonade, Dippin Dots - Oreo Cookies N Cream
Good a sweet tooth? This is your one stop shop! I love their Dole whip here. There is even froyo for your dog!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pineapple Frozen Yogurt with Gummy Worms, The Shave Ice Experience, Toasted Almond Gelato Cake, Ice Cream - Triple Scoop Three 5oz Scoops, Limoncello Gelato Swirl Flute, Acai Bowl, Pineapple Dole Float
Serously.......sugar free and regular!!!????
Got the rainbow ice cream only ever got the shave ice cream
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The Shave Ice Experience
It's a pick up ice cream place with lots of good choices and an old school arcade.
Atmosphere: 3
Food: 5
Service: 5
Not impressed. Acai bowl was really small. I've paid the same price at other places and received so much more. Flavor wasn't the best either.
Atmosphere: 3
Food: 3
Service: 3
Staff clearly overwhelmed by volume of customers. Service piece meal. We were party of 5. First in our party got served quickly but order incorrect. Then after another 10 minute wait one more order served and then another wait. A member of party has dairy allergy and requested the non dairy. He got a dairy cone. When he began suffering an allergic reaction the staff insisted it was non dairy until another staff member noticed the difference. When error finally acknowledged we were told where the emergency room was and was refunded for the mistaken cone.. That's all? No apology no one there to smooth over a bad customer experience. Poor kids obviously all in over their heads. Where was the adult in the room. Upper management. Staff needs to be trained overall in customer service. Need to train in food safety dietary restrictions and cross contamination. Oh and first wrong order was finally re served wrong again after an hour wait. Simple order a vanilla shake and we kept getting chocolate. I would like to speak with owner or management. A member of my party was poisoned and not even an apology.
Service: 1
Pretty good as shaved ice can be. Tons of options and colourful place
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
The Hawaiian ice was average. Nothing
Atmosphere: 3
Food: 3
Service: 4
Sebastian loves this place and the staff is Amazing!! They know my son by name and are always so kind to him.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Shave Ice Experience
Delish flavors and friendly staff!
Cool chill and it nice aand they are nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Shave Ice Experience, Mango, Rocky Road Ice Cream
Great place- Tons of selections.
Atmosphere: 5
Food: 5
Service: 5
Loading...