On my first order they didn't provide 2 of the 8 items we ordered, and wouldn't offer a refund. Basically they forced me to pay for things that they didn't provide. What a scam. Use another vendor. They suck. A lot. Also they missed out on a weekly recurring lunch order that I will be placing at work.
Isabel Guerra
I’m not complaining about the food at all. I would like to leave this review about the terrible for not to say the worst customer service ever, specially the red head boy that works there. He told me that my order would be ready in 10 minutes and I waited as he advised me, but after that I asked to another lady if the order was ready which she gently went to check inside. After that, this rude boy came to me with a really bad attitude saying that I was advised to wait, I just told him why he has to be so rude with me. He humiliated me and told me really bad things just for being Latina. Such a bad experience hope no one would never be treated like that.
Atmosphere: 1
Service: 1
Joyce T.
I wish I could offer zero star! Door dash offered the worse service to delivery lunch! We ordered a meal from Meraki Greek grill! Meraki Greek choose door dash to deliver our lunch! It shows I could receive my lunch around 2:47pm! Until 03:11pm, we have not received my lunch. I called the Meraki Greek few times I still have not received any Solution!Until 4pm, DoorDash finally called back to ask whether I still need them to delivery my lunch. I answred it is too late for lunch now! I requested the refund but DoorDash responded they did not collect the amount so I need to contact Meraki Greek grill! But Meraki Greek responded they made food and gave to DoorDash already! What a mess! No one will take care of the issue! I paid my lunch! No delivery! Issues happened! No one take care of it!
Tony R.
door dash when they first started here in Prescott was pretty good. but this last time I used them they really dropped the ball. I ordered from panda, the first driver shows, waits a while then, drops off, new driver assigned. that driver goes to pick up, waits a while then disappears. third driver picks order and spends the next 2 hours driving in circles then calls me and says they can't deliver to my address its too far for her. yet she has my food. really?I cancel the order but I'm done with door dash.
Jimmy C.
So I heard you can buy a DoorDash deliver account and start working anonymously. This is very dangerous to us customers. They don't pay taxes too. These motorcycles driving like madmen with expired tags and fake license plates. Please regulate.
captain_samtingwong bautista
Foods are grossed and you cant see how they are preparing you're meal what if you're rude to them they can do what ever they want with your food cause i got diarrhea after eating the chick fil a burger that i
Atmosphere: 1
Food: 1
Service: 1
Holly M.
I used to love DoorDash, but now it's really terrible. There are restaurants that constantly mark up the food by more than 25% to make up for the fees that DoorDash charges them for using the service. It's a little bit ridiculous that those fees are now passed on to the customer at the majority of restaurants. On top of that, they charge you exorbitant delivery fees and expanded range fees. somehow a $15 burrito turns into a $28 burrito very quickly.Let's all boycott this service
Sue P.
Door dash is no longer useful. Too many drivers that can't speak English, orders are not delivered and they don't want to give you a refund.I will have to dispute the charges with my bank. Believe me my bank will get the money back.DO NOT USE DOOR DASH!! GUESS I'LL TRY GRUB-HUB, POSTMATES AND UBER.Its sad to see how badly doordash has become.
Amy C.
This is for Nektar Juice Bar out of the DoorDash Kitchen. I ordered two large drinks, my bag was doubled which this is the first time I've ever received two bag from this location, I thought that some was strange. Then after opening up the bag I discovered why, my drinks were spilled inside. One of the cups was cracked. I assume they realized there was a leak, which is why they doubled the bag. Really dumb way to remedy the issue if you ask me. So I contacted DoorDash who had my drinks re-delivered. Second delivery, I'm certain they're just messing with me at this point because that was spilled all over inside of the bag as well. They simply don't care here. I will not order Nektar Juice Bar ever again and I suggest you skip this place as well. Along with any DoorDash order that can be picked up from 1531 Main Street in Redwood City as it is a DoorDash kitchen.
Eitan Malka
I ordered they said my order didn’t go through and it never got
All the good stores are "temporarily closed" on doordash and customer support is useless. This service has gone downhill very fast.
Karla M.
They suck and they steal your money! I paid almost 40 dollars for two meals and delivery. I got no food and 9.14 in house credit. I want all my money back they keep doing this and since stop having people man the customer Service these problems have gone worst. DONT USE THIS COMPANY!
Robert J.
Can't find my house, they used to. So much so I signed up for the premium program. Last 3 months can't get the food to my house. Drivers can't deliver for whatever reason. Asking them to 1) Cancel the premium $9.99 and 2) refund the last 3 months when our service apparently quit. Tired of having to request refunds for food not delivered. I gave it a one star, but they deserve less. Customer service staff are really nice - not their fault. Something has gone wrong but it shouldn't be on me to fix it - we will try Grub-hub now.
Amber F.
Don't use doordash I waited 2 hours for my food they refused to give me my money back the food was cold it came from steak and shake and there was too much cheese on it
Bing Bautista
Rude employees, cold disgusting food, no parking space I don't
On my first order they didn't provide 2 of the 8 items we ordered, and wouldn't offer a refund. Basically they forced me to pay for things that they didn't provide. What a scam. Use another vendor. They suck. A lot. Also they missed out on a weekly recurring lunch order that I will be placing at work.
I’m not complaining about the food at all. I would like to leave this review about the terrible for not to say the worst customer service ever, specially the red head boy that works there. He told me that my order would be ready in 10 minutes and I waited as he advised me, but after that I asked to another lady if the order was ready which she gently went to check inside. After that, this rude boy came to me with a really bad attitude saying that I was advised to wait, I just told him why he has to be so rude with me. He humiliated me and told me really bad things just for being Latina. Such a bad experience hope no one would never be treated like that.
Atmosphere: 1
Service: 1
I wish I could offer zero star! Door dash offered the worse service to delivery lunch! We ordered a meal from Meraki Greek grill! Meraki Greek choose door dash to deliver our lunch! It shows I could receive my lunch around 2:47pm! Until 03:11pm, we have not received my lunch. I called the Meraki Greek few times I still have not received any Solution!Until 4pm, DoorDash finally called back to ask whether I still need them to delivery my lunch. I answred it is too late for lunch now! I requested the refund but DoorDash responded they did not collect the amount so I need to contact Meraki Greek grill! But Meraki Greek responded they made food and gave to DoorDash already! What a mess! No one will take care of the issue! I paid my lunch! No delivery! Issues happened! No one take care of it!
door dash when they first started here in Prescott was pretty good. but this last time I used them they really dropped the ball. I ordered from panda, the first driver shows, waits a while then, drops off, new driver assigned. that driver goes to pick up, waits a while then disappears. third driver picks order and spends the next 2 hours driving in circles then calls me and says they can't deliver to my address its too far for her. yet she has my food. really?I cancel the order but I'm done with door dash.
So I heard you can buy a DoorDash deliver account and start working anonymously. This is very dangerous to us customers. They don't pay taxes too. These motorcycles driving like madmen with expired tags and fake license plates. Please regulate.
Foods are grossed and you cant see how they are preparing you're meal what if you're rude to them they can do what ever they want with your food cause i got diarrhea after eating the chick fil a burger that i
Atmosphere: 1
Food: 1
Service: 1
I used to love DoorDash, but now it's really terrible. There are restaurants that constantly mark up the food by more than 25% to make up for the fees that DoorDash charges them for using the service. It's a little bit ridiculous that those fees are now passed on to the customer at the majority of restaurants. On top of that, they charge you exorbitant delivery fees and expanded range fees. somehow a $15 burrito turns into a $28 burrito very quickly.Let's all boycott this service
Door dash is no longer useful. Too many drivers that can't speak English, orders are not delivered and they don't want to give you a refund.I will have to dispute the charges with my bank. Believe me my bank will get the money back.DO NOT USE DOOR DASH!! GUESS I'LL TRY GRUB-HUB, POSTMATES AND UBER.Its sad to see how badly doordash has become.
This is for Nektar Juice Bar out of the DoorDash Kitchen. I ordered two large drinks, my bag was doubled which this is the first time I've ever received two bag from this location, I thought that some was strange. Then after opening up the bag I discovered why, my drinks were spilled inside. One of the cups was cracked. I assume they realized there was a leak, which is why they doubled the bag. Really dumb way to remedy the issue if you ask me. So I contacted DoorDash who had my drinks re-delivered. Second delivery, I'm certain they're just messing with me at this point because that was spilled all over inside of the bag as well. They simply don't care here. I will not order Nektar Juice Bar ever again and I suggest you skip this place as well. Along with any DoorDash order that can be picked up from 1531 Main Street in Redwood City as it is a DoorDash kitchen.
I ordered they said my order didn’t go through and it never got
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
All the good stores are "temporarily closed" on doordash and customer support is useless. This service has gone downhill very fast.
They suck and they steal your money! I paid almost 40 dollars for two meals and delivery. I got no food and 9.14 in house credit. I want all my money back they keep doing this and since stop having people man the customer Service these problems have gone worst. DONT USE THIS COMPANY!
Can't find my house, they used to. So much so I signed up for the premium program. Last 3 months can't get the food to my house. Drivers can't deliver for whatever reason. Asking them to 1) Cancel the premium $9.99 and 2) refund the last 3 months when our service apparently quit. Tired of having to request refunds for food not delivered. I gave it a one star, but they deserve less. Customer service staff are really nice - not their fault. Something has gone wrong but it shouldn't be on me to fix it - we will try Grub-hub now.
Don't use doordash I waited 2 hours for my food they refused to give me my money back the food was cold it came from steak and shake and there was too much cheese on it
Rude employees, cold disgusting food, no parking space I don't
Atmosphere: 1
Food: 1
Service: 1