I've been a loyal customer of Papa John's for years, but my experience today was extremely disappointing. I ordered a Philly Cheese Steak pizza, but what I received was far from it. The pizza lacked the expected ingredients and was poorly prepared, making it almost unrecognizable as a Philly Cheese Steak. The quality and presentation were not up to the standard I have come to expect from Papa John's. I hope this is an isolated incident and not a sign of declining standards.
Aston Fernandes
Pizza’s are really amazing specially the BBQ chicken and Bacon . Lipton is very friendly person
Atmosphere: 5
Food: 5
Service: 5
Dena Koren
Took 2 hours to get two pizzas on a random Sunday night. Horrible!!! Screaming hungry children waiting for dinner, and here I am, desperately checking the app in hopes that the food is close. Ugh!!! Never again.
Atmosphere: 1
Food: 3
Service: 1
ADMIN MGNT
Where do I begin! Besides getting the saltiness pizza ever and MOST unprofessional owner? I can cut this conversation and story short. Called to advise pizza was extremely salty, wanted a replacement. Told em I bring it by so he can taste it. This person cared less and said, "its pre-packaged ,if you don't like it, I'm sorry" who says that! Drove over...Owner is lost with several complaints, said to me "everyone wants free pizza and just complain", show up to prove him wrong and I quote "you don't look the a guy who wants free pizza"...After 25+ minutes (because he has high eggo) proved wrong. Even stating he would provide me a refund and a free pizza. But I would of if he had not had me drive over there to prove him wrong. Truly a place of unprofessional from an OWNER. As I walked away and left the salty pizza, he said they were making me a new one already. Told em he can have it..told his staff to never mind. Had to call the bank to dispute, that's how low this establishment goes. Next complain is corporate and I'm not a usually to complain but this guy took the cake.
Food: 1
Service: 1
Juan Lopez
Fast attention
Brad Hesse
I used to love eating here. But at some point recently, their Garlic Knots have had zero buttery sauce, it’s as dry as the desert. Might as well simply eat bread.I would love to change this review in the future, please PJ add more butter sauce to the garlic knots!
I went to this store to buy something for myself on memorial day, actually I'm a veteran and the pizza guy told me to wait the order outside, I felt very sad and disappointed.
jason pearson
I didn't have money on my bank card the Twitter online and they wouldn't honor my discount from my online orders so I had to run to the bank put money in and order pizza last night it sucked.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Large Create Your Own Pizza, Medium Create Your Own Pizza
Rafa Garcia
Great customer service, the closing manager was very friendly and took care of our big order. I highly recommend this papa John's. I will be going to San Matteo next to try there pizza and customer service as well.
Vegetarian options: They have veggie pizza ?, jalapeño poppers, and oreo bites.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Veggie Lighter Choice Pizza, Mediterranean Veggie Lighter Choice Pizza, Tuscan Garden Pizza, Garlic Chicken Pizza, Large Create Your Own Pizza, Medium Create Your Own Pizza
Wow used to remember when this was great fresh pizza. Microwave frozen pizza is better than what we received tonight. Huge disappointment. Don’t bother. Paid extra for priority delivery. Horrible.
ANTON ELBANDAK
I like it
Parking: Handy cap available.
Kent Burke
Parking: Very limited parking and the corner location is not in a convenient spot if you are traveling westbound on Jefferson Ave.
Atmosphere: 4
Food: 4
Service: 4
SUNDAY DRIVER6
My orders always get canceled. I waited over an hour, only for it to get canceled. This happens every time I try ordering from here. They never respond to my calls either. Never seen such bad service before. Avoid this place.
I've been a loyal customer of Papa John's for years, but my experience today was extremely disappointing. I ordered a Philly Cheese Steak pizza, but what I received was far from it. The pizza lacked the expected ingredients and was poorly prepared, making it almost unrecognizable as a Philly Cheese Steak. The quality and presentation were not up to the standard I have come to expect from Papa John's. I hope this is an isolated incident and not a sign of declining standards.
Pizza’s are really amazing specially the BBQ chicken and Bacon . Lipton is very friendly person
Atmosphere: 5
Food: 5
Service: 5
Took 2 hours to get two pizzas on a random Sunday night. Horrible!!! Screaming hungry children waiting for dinner, and here I am, desperately checking the app in hopes that the food is close. Ugh!!! Never again.
Atmosphere: 1
Food: 3
Service: 1
Where do I begin! Besides getting the saltiness pizza ever and MOST unprofessional owner? I can cut this conversation and story short. Called to advise pizza was extremely salty, wanted a replacement. Told em I bring it by so he can taste it. This person cared less and said, "its pre-packaged ,if you don't like it, I'm sorry" who says that! Drove over...Owner is lost with several complaints, said to me "everyone wants free pizza and just complain", show up to prove him wrong and I quote "you don't look the a guy who wants free pizza"...After 25+ minutes (because he has high eggo) proved wrong. Even stating he would provide me a refund and a free pizza. But I would of if he had not had me drive over there to prove him wrong. Truly a place of unprofessional from an OWNER. As I walked away and left the salty pizza, he said they were making me a new one already. Told em he can have it..told his staff to never mind. Had to call the bank to dispute, that's how low this establishment goes. Next complain is corporate and I'm not a usually to complain but this guy took the cake.
Food: 1
Service: 1
Fast attention
I used to love eating here. But at some point recently, their Garlic Knots have had zero buttery sauce, it’s as dry as the desert. Might as well simply eat bread.I would love to change this review in the future, please PJ add more butter sauce to the garlic knots!
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Dipping Sauce, Garlic Chicken Pizza, Cheese Pizza
Amazing fresh and fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
I went to this store to buy something for myself on memorial day, actually I'm a veteran and the pizza guy told me to wait the order outside, I felt very sad and disappointed.
I didn't have money on my bank card the Twitter online and they wouldn't honor my discount from my online orders so I had to run to the bank put money in and order pizza last night it sucked.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Large Create Your Own Pizza, Medium Create Your Own Pizza
Great customer service, the closing manager was very friendly and took care of our big order. I highly recommend this papa John's. I will be going to San Matteo next to try there pizza and customer service as well.
Vegetarian options: They have veggie pizza ?, jalapeño poppers, and oreo bites.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Veggie Lighter Choice Pizza, Mediterranean Veggie Lighter Choice Pizza, Tuscan Garden Pizza, Garlic Chicken Pizza, Large Create Your Own Pizza, Medium Create Your Own Pizza
Restaurantji Recommends
Food is always good, prices are reasonable.
Wow used to remember when this was great fresh pizza. Microwave frozen pizza is better than what we received tonight. Huge disappointment. Don’t bother. Paid extra for priority delivery. Horrible.
I like it
Parking: Handy cap available.
Parking: Very limited parking and the corner location is not in a convenient spot if you are traveling westbound on Jefferson Ave.
Atmosphere: 4
Food: 4
Service: 4
My orders always get canceled. I waited over an hour, only for it to get canceled. This happens every time I try ordering from here. They never respond to my calls either. Never seen such bad service before. Avoid this place.
Loading...