The WORST CUSTOMER SERVICE I have ever experienced at a Starbucks i came in with my sister Thursday Sept 5th at 5:30 the female employee gave me attitude for simply asking if my latte had vanilla in it to witch she preceeded to say I didn't ask for vanilla with the worst tone and attitude
Atmosphere: 1
Food: 1
Service: 1
Maria
Store needs more attention floors are fealty looks like staff is not disinfectant tables it’s gross
Bathroom are nasty theirs paper towels everywhere ants ? crawling around no hand soap floors are nasty and sink is dirty
This store just looks nasty ?
Atmosphere: 1
Food: 2
Service: 5
nana
employees have attitude ??, i work in retail as well and even if im having a bad day i always try to be nice !! bc i know that people can be irritating ? but i was given attitude by one of the employees, i had not once disrespected her or given her attitude back. even after i left, i said thank you. but some people are just miserable in the their lives.
Atmosphere: 1
Food: 3
Service: 1
Yuan Feng Luna
I ordered oat milk iced latte, it tastes like rotten, like very strong. I asked if their oat milk is expired, all I got is a poker face and defending that they don’t use expired things, then they remade one for me, still tasted like from trash can, I really hope I won’t get sick from the several sips I took, I think they probably never clean their espresso machine.
Atmosphere: 4
Food: 1
Service: 1
Paramvir Atwal
Customer service is terrible
John J.
Morning 6AM Train WRECK DON’T Drink the WATERY coffee it's weak, watery+STALE. RUDE Cashiers + RUDE barista 6:00 AM attitude problem 6 AM Morning barista + cashier RUDE RUDE RUDE Spanish-speaking only…English speakers ARE NOT WELCOME HERE. CASHIER says no manager at this location!
Atmosphere: 1
Food: 1
Service: 1
Edward Stancil
Rich and crew do a excellent jobCloses at six pm !!
Atmosphere: 5
Food: 5
Service: 5
Jaspreet Singh
I was here last week, i ordered white choc mocha and i was already On my way! , and when i had a sip I realized they gave me wrong coffee, it was nowhere close to white choc mocha it seemed to be simple coffee with milk, wont go there again,
Food: 1
Service: 1
F Karim
Female morning shift employees very rude, got my order wrong on three separate occasions, I finally stopped asking for them to fix it because they have such attitude. I see others have also said the same thing in their comments.
Hi, it was my first-time experience in Redwood City Starbucks, and the female employee acted so rude she had a very bad mood and behave I expect the Starbucks employee better behaving.
Agnes Lee
Parking: Ample parking
Oscar Garcia
Rude employees.
Don Prestosz
Good coffee and clean facility.
Atmosphere: 4
Service: 4
Shannon Mcwilliams
Just always friendly and accommodating.
Vegetarian options: They always have an option when in a pinch.
Kid-friendliness: Always patient and good with kids.
Parking: There's always a spot to park even when you dash in and out
Wheelchair accessibility: There's a ramp and there's always someone offering to help
Dietary restrictions: There's always a vegan option or if you want egg white instead of the whole leg or turkey instead of sausage I mean it's pretty cool if there's a pretty good variety
Other than pricey it’s classic
Atmosphere: 5
Food: 5
Service: 5
The WORST CUSTOMER SERVICE I have ever experienced at a Starbucks i came in with my sister Thursday Sept 5th at 5:30 the female employee gave me attitude for simply asking if my latte had vanilla in it to witch she preceeded to say I didn't ask for vanilla with the worst tone and attitude
Atmosphere: 1
Food: 1
Service: 1
Store needs more attention floors are fealty looks like staff is not disinfectant tables it’s gross
Bathroom are nasty theirs paper towels everywhere ants ? crawling around no hand soap floors are nasty and sink is dirty
This store just looks nasty ?
Atmosphere: 1
Food: 2
Service: 5
employees have attitude ??, i work in retail as well and even if im having a bad day i always try to be nice !! bc i know that people can be irritating ? but i was given attitude by one of the employees, i had not once disrespected her or given her attitude back. even after i left, i said thank you. but some people are just miserable in the their lives.
Atmosphere: 1
Food: 3
Service: 1
I ordered oat milk iced latte, it tastes like rotten, like very strong. I asked if their oat milk is expired, all I got is a poker face and defending that they don’t use expired things, then they remade one for me, still tasted like from trash can, I really hope I won’t get sick from the several sips I took, I think they probably never clean their espresso machine.
Atmosphere: 4
Food: 1
Service: 1
Customer service is terrible
Morning 6AM Train WRECK DON’T Drink the WATERY coffee it's weak, watery+STALE. RUDE Cashiers + RUDE barista 6:00 AM attitude problem 6 AM Morning barista + cashier RUDE RUDE RUDE Spanish-speaking only…English speakers ARE NOT WELCOME HERE. CASHIER says no manager at this location!
Atmosphere: 1
Food: 1
Service: 1
Rich and crew do a excellent jobCloses at six pm !!
Atmosphere: 5
Food: 5
Service: 5
I was here last week, i ordered white choc mocha and i was already On my way! , and when i had a sip I realized they gave me wrong coffee, it was nowhere close to white choc mocha it seemed to be simple coffee with milk, wont go there again,
Food: 1
Service: 1
Female morning shift employees very rude, got my order wrong on three separate occasions, I finally stopped asking for them to fix it because they have such attitude. I see others have also said the same thing in their comments.
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
Hi, it was my first-time experience in Redwood City Starbucks, and the female employee acted so rude she had a very bad mood and behave I expect the Starbucks employee better behaving.
Parking: Ample parking
Rude employees.
Good coffee and clean facility.
Atmosphere: 4
Service: 4
Just always friendly and accommodating.
Vegetarian options: They always have an option when in a pinch.
Kid-friendliness: Always patient and good with kids.
Parking: There's always a spot to park even when you dash in and out
Wheelchair accessibility: There's a ramp and there's always someone offering to help
Dietary restrictions: There's always a vegan option or if you want egg white instead of the whole leg or turkey instead of sausage I mean it's pretty cool if there's a pretty good variety
Atmosphere: 5
Food: 5
Service: 5
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